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"Richard from Drain Away service came out the next day and fixed the clogged drain. He was also very helpful with getting Servpro out to do clean up. Richard provided full and efficient services. Very pleasant and reasonably priced. I would definitely recommend Drain Away for any plumbing issues and would use them again if needed."

"Matt immediately contacted me once I asked for a quote. The bathroom tub drain pipe burst and water would drip in the apartment below when the bathroom tub faucet was turned on. Matt came out the very next day to look at it. He measured where he had to open up the floors [in this case] the ceiling in the apartment below and was spot on. He knew exactly where the pipe was and didn't need to make any unnecessary holes. He came back with his guys and fixed the pipe. He also gave me a new spout, drain cover, and silicone finish. Then, believe it or not, as soon as this job was done, the very next day our water heater's pipe burst and water went everyone, flooding the boiler room. I called Matt. He came by the same day to take a look. He came back the next day with a new water heater and replaced it. Not only were Matt and his team professional, but they lived up to their name "On Time". Matt was never late for the jobs. If any complaint I have, it would be that he came, not on time, but too early, which is not a bad thing. So can it really be called a complaint? He is very hands on with communication [phone and text] and upfront with what the problem is and how to handle it. I have Matt's cell number stored in my phone because I found our new plumber!"

"Let us preface our review by saying we have an older home which had very specific needs and limited space to work with. It should also be noted that all of these projects needed to be precisely timed around a concurrent foundation repair (I-beams encased in concrete being placed along all of the walls in our basement). Over this past year, Chapman Brothers completed the following repairs for us: -conversion from oil to gas heat (steam oil boiler to gas combi unit - all in one boiler/water heater) -oil tank/water heater removal -steam pipe removal along all walls in the basement -removal of steam pipes and conversion to pex water lines to all radiators throughout our home -chimney liner install -complete air conditioner/condenser replacement/associated electrical work -duct repair -sewer line replacement -2 sump pump replacements (1 with complete battery back up system and pipe repair) -plumbing for washing machine relocation -water main pressure regulator and shut off valve replacement -gas line relocation to accommodate the angle irons needed for the foundation repair -sill **** replacements ...and I probably forgot a thing or two... Reliability, communication and punctuality were key to working alongside the foundation repair company, gas company, water company and town - all while allowing us to keep our sanity through such a big repair. The concurrent foundation repair made this a complicated and unique project to begin with, and our living in the home with a 1.5yr old while all this was going on just made it that much more interesting. For example, most of the plumbing needed to be temporarily installed before putting in the final piping, so we could live in our home while this all went on. Chapman went out of their way to make this happen with no interruptions in gas/water/waste removal service. Also, ultimately all the plumbing/gas lines needed to be run around or over the i-beams placed along the walls-but neatly-so we didn’t waste too much space because we were refinishing the basement again. Some work needed to be slightly altered and redone after we hit some “bumps in the road” with our other repairs. Annoying but true, and without hesitation or complaint, Chapman redid the things we needed redone. We had a 1.5yr old running around and they worked around and humored him every chance they had. Needless to say, there were a lot of factors that made our project anything but easy for anyone. But Bill, Tom and team did everything they could make all of this as easy as possible. They were thorough, organized, productive, clean, punctual, patient, reasonable, flexible, and most importantly honest and kind. Their attention to detail still impresses us. Who knew plumbing could be so clean and organized?! Melissa in the office was also really great with scheduling - super organized, patient and accommodating, it helped with all of the coordination involved with the project. The clever ways the guys found to work with what we had with was impressive / in-and-of itself. Further, these guys didn’t come in here trying to sell any fancy fixes or promise us the world. They came with obvious years of experience and, frankly, just helped us make everything work the best way it could for us and our specific situation. There’s something to be said about having a job done correctly, but it’s something totally different being able to say you had it done right the first time (Any homeowner who has had subpar work done knows exactly what I mean by this.). Bill and his team became a huge part of our lives over this past year and we respect them and their work more than we can say. These guys had countless hours of work ahead of them yet never hesitated to stop and answer a question we had or offer a suggestion on a way to make our project work better and within our budget. They were punctual, used their time wisely and productively, yet didn’t rush in and out carelessly. What I think is even more important to emphasize is that I can honestly say I trust chapman brothers. As a homeowner I would typically feel vulnerable saying that about a contractor, but not for a second when it comes to Chapman. They are good, honest people who show absolute pride and craftsmanship in their work. They have something many people don’t; years of skill and experience under their belts along with pride in their work. They aren’t rushing around to make the next dollar. They do quality work and find themselves with clients for life. They are most definitely experts in their field. Needless to say, my family and I will be lifetime clients of chapman brothers and will continue to refer them to everyone we know."

"Everything went well"

"Jay was really professional. He gave me all the options that I have and ended up following his recommendation. Also gave us some free advice on other plumbing issues."

"Great job guys. Lovely working with them"

"It went very well, Raj and is crew were very professional, they showed up on time. He explain everything in detail and he left nothing out. the work they did was phenomenal. I was amaze by his quality of work. I will definitely recommend Raj and crew to my family and friends."

"On time and did a great job."

"Chris and his team were super professional. Got the job done on time and within budget. Easy to work with and excellent at communicating. Would definitely recommend to others and will definitely hire again for future projects. It also feels good to hire veterans, instead of just the lip service of thanking them for their service. Would strongly recommend Chris."

"Another terrific team just left my home after summer a/c service at our home Always respectful and on time Answered all my questions and will advise us on contractor for vent cleaning Glad we use this terrific company"