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Top-Rated Water softener pros in Purchase - Updated Nov 2026

Avatar for Old Faithful Pump Co
Old Faithful Pump Co
4.9(
42
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Purchase, NY and surrounding areas

Approved

In business since 2008

Free estimates

Emergency services offered

"Excellent experience during a bad situation. We discovered our well head was leaking on a Sunday afternoon. Joe, the owner, came out the same day to assess the problem and told us how to avoid burning out the water pump. Joe and his crew came out the next day. Repaired the problem, with no surprises. He took the time to explain what was wrong and what he needed to do. Very professional, courteous, and knowledgeable. Everyone at Old Faithful Pump Co is friendly and it was pleasure doing business with them. We recommend Old Faithful Pump Company to everyone."
Additional Photos
Vernin Proof Well Head
Response time7 hrs
6 neighbors recently requested a quote
Recommended by100%of homeowners
Avatar for Cassidy Plumbing and Heating, Inc
Cassidy Plumbing and Heating, Inc
4.5(
31
)
Well Pump - Repair or Service

Serving Purchase, NY and surrounding areas

Approved

Super Service Award Winner

In business since 1992

Emergency services offered

Warranties offered

"Anji recommended four plumbers. Cassidy was the first to respond on Friday afternoon. One other plumber responded but I could not understand his heavy accent, and he asked me if I wanted him to replace the whole burner assembly. That made no sense to me and I questioned him about it. Suddenly he became "too busy" and hung up the phone. Another plumber didn't respond until Monday morning. Too late. The fourth plumber never responded at all. Cassidy asked if it was an emergency or could wait until Monday. I said Monday. and asked what time? I did not get an answer on Friday. Around 8:30P I called and got an answering service which told me that I wouldn't get a response until Monday because their office closed at 8:00P. I had asked about what time on Monday before 6:00P George arrived Monday morning. He was friendly. He knew what he was doing. He replaced the thermocouple. All work was done neatly and professionally. We have hot water again. I'd use Cassidy again."
Heating System
Heating System
Plumbing
The Team
Navien Water Heater

+3

Response time2 days
Response rate100%
8 neighbors recently requested a quote
Avatar for M&M Plumbing
M&M Plumbing
5.0(
2
)
Well Pump - Repair or Service

Serving Purchase, NY and surrounding areas

Approved

In business since 2000

Free estimates

Emergency services offered

"My boiler stop working come to find out it was the gas valve and it need to be clean out. I love the experience I had with the company that was very transparent and open with the task step by step"
Kitchen faucet
Kitchen faucet
4 neighbors recently requested a quote
PuraSoft, LLC
4.8(
186
)
Water Treatment & Purification System - Install or Replace

Serving Purchase, NY and surrounding areas

In business since 1989

Free estimates

Warranties offered

"Bravo to this source for keeping their word! My home's water quality has improved significantly since I purchased water softening equipment. The advantages were apparent almost immediately, and the installation was simple. You don't need to search any farther if you need trustworthy water softening solutions! Many thanks to Bill and George!"
Response time4 hrs
Recommended by96%of homeowners
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Water Softeners FAQs, answered by experts

Most of the U.S. has hard water, especially across portions of the West and Midwest. The areas with the hardest water include parts of Texas, Oklahoma, Kansas, Colorado, New Mexico, Utah, Wyoming, Illinois, North and South Dakota, Ohio, and New York. You’ll find soft water in parts of New England, the Southeast, the Pacific Northwest, and Hawaii.

Hard water is not considered unhealthy and is safe to drink, cook with, and bathe in. It doesn't pose a risk to your physical health and can even help you get enough essential minerals like calcium in your diet. However, it can negatively affect skin and hair. Using hard water for washing can contribute to dry skin, an itchy scalp, and may worsen conditions like eczema by altering the pH balance. Additionally, some people do not like the taste of hard water.

Hard water isn’t necessarily bad for you. In some ways, it’s good for you. If you’re deficient in magnesium or calcium, hard water can give you a mineral boost that you wouldn’t get with soft water. However, this is where the benefits of hard water pretty much stop. Hard water can cause many minor inconveniences and lead to costly, premature replacements of your water-using appliances.

If your water softener repair is fairly straightforward, like a simple filter replacement, then you can probably do it yourself with little risk. However, anything beyond a simple fix should be addressed by someone with extensive plumbing expertise to avoid costly water softener problems, like leaks. 

That said, even simple problems can be complicated to diagnose, particularly if your water softener is attached to a whole-house treatment system. So, unless you feel absolutely certain that the problem is an easy fix that you can take on yourself, it's probably best to hire a plumber to diagnose and fix the problem.

There are several things that can shorten the life of a water softener. Homes with very hard water may have to replace the unit sooner because the water softener works harder to filter out the hard minerals. High water usage and infrequent maintenance can also put more strain on a water softener.

The Purchase, NY homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.