Westfair Water Systems, Inc. logoApproved Pro
Approved Pro

Westfair Water Systems, Inc.

Water Softener Service, Well and Pump Service, Plumbing,

About us

Award Winning Water Treatment Company. A+ BBB Rating. Westfair Water Systems has been a leading force in the water treatment industry in Westchester and Fairfield Counties for over 15 years! Our Certified Technicians are trained to deal with the most complex water situations. We pride ourselves on customer service and satisfaction. Call to Schedule a FREE WATER TEST, estimate or appointment today!

Business highlights

Family owned & operated
Emergency services offered
25 years of experience

Services we offer

Water Softener Sales/Installation/Service/Repair, Drinking Water Systems, Acid Neutralizers, Iron Filters, Sulfur Guards, UV Systems, Radon Removal Systems, Westchester Water Profile Testing, Fairfield Water Testing, Salt/Filter/Chemical Delivery, Well Pump Repair/Service, Water Pressure Tanks.

Services we don't offer

Well Drilling

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • Financing Available
  • Check
  • CreditCard
Reviews
4.840 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
3%
2
0%
1
3%

Filter reviews by service

Showing 1-25 of 40 reviews
Abe R.
Jun 2025
5.0
Water Softener Service, Well and Pump Service
Yes, I recommend this pro
excellent installation

John A.
Dec 2024
5.0
Water Softener Service
Yes, I recommend this pro
$4,600
Very good so far

Debora K.
Jan 2024
5.0
Water Softener Service
Yes, I recommend this pro
Everything went great !!! job from start to finish was professional. Very happy with Westfair and especially the team who made it all happen! Thank you guys

Jonathan B.
Mar 2023
5.0
Water Pumps
Yes, I recommend this pro
Frank was great! professional and clear, and inspired trust.

David K.
Feb 2023
5.0
Water Softener Service
Yes, I recommend this pro
Great service!

Alexi L.
Jun 2022
5.0
Water Softener Service
Yes, I recommend this pro
5 star service and product

Alex T.
Jul 2019
5.0
Water Softener Service
Yes, I recommend this pro
They worked within my budget and got me exactly what I wanted at the price I wanted to pay!

Brian T.
May 2019
5.0
Water Softener Service
Yes, I recommend this pro
$4,200
Very positive experience with Westfair Water Systems. Frank Fennell came out to my house to recommend a whole-house water softener system. Frank answered my numerous questions, spoke to me after hours to ease any concerns, and provided me with references to help with my due diligence. The installers were professional, respectful of my home, and efficient. They even came back a week later to check on the installation and perform a post-installation test to sample the water. We noticed the effects immediately and are so glad we chose Westfair and implemented the Kinetico system.

Robert C.
Dec 2018
5.0
Water Softener Service
Yes, I recommend this pro
I have been using them for about a year. They do outstanding service and follow up. Their prices are affordable. They clean up after themselves and check to make sure that everything is to expectation.
Response from Westfair Water Systems, Inc.

"Thank you [Member Name Removed] for the kind review. We look forward to sustaining great water for you and your family! Happy New Year! Lisa"


Robert H.
Oct 2018
5.0
Water Softener Service
Yes, I recommend this pro
$8,600
It went very well. All equipment was top quality and installation was very professional
Response from Westfair Water Systems, Inc.

"Thank you [Member Name Removed]for taking the time to review our company. We appreciate your business! Lisa"


Susan W.
Sep 2018
5.0
Water Softener Service
Yes, I recommend this pro
They're great. I love this company
Response from Westfair Water Systems, Inc.

"Thank you [Member Name Removed]! Enjoy your purified drinking water system!! Lisa"


Joan B.
Sep 2018
5.0
Water Softener Service
Yes, I recommend this pro
We were satisfied, it was great. The water tastes and feels good, we love it. I would recommend it to anyone.
Response from Westfair Water Systems, Inc.

"Thank you [Member Name Removed] for your continued support of Westfair Water and for all the recommendations!! We appreciate it:) Lisa"


Mike J.
Sep 2018
5.0
Water Softener Service
Yes, I recommend this pro
It was very thorough right from the first meeting, they explained all of our options very well. The install tech was very smooth, efficient and knowledgeable. I was very impressed. They then had followed up after the install was complete to make sure everything was correct and that we were satisfied. We would recommend them to anyone.

John G.
Aug 2018
5.0
Water Softener Service
Yes, I recommend this pro
The owner of the company was here to make sure everything went smoothly, they were very professional.

Haley P.
Jun 2018
5.0
Water Softener Service, Plumbing
Yes, I recommend this pro
$3,045
They were great to work with and more competitively priced than culligan. We were selling the home the water system was going into and needed to get the work done quickly before closing to address issues on the inspection report. They were great to work with and very responsive. We ultimately had installed a basic water softener, UV system and new sediment filter housing.

Art A.
Jun 2018
5.0
Water Softener Service
Yes, I recommend this pro
$1,400
Wether your water comes from your own well on your own property or is city-supplied water we all have “hard water”, i.e. water with high mineral content, and need water softeners to remove these minerals. For example, hard water can reduce the useful life of things like dishwashers, washing machines and water heaters; can create scale on water coils in water heaters, thereby decreasing efficiency; and can restrict the flow in water lines throughout the house. I had Westfair Water Systems of Bedford Hills install my water softener shortly after moving to Armonk in Westchester County, NY as did several neighbors on my recommendation, and I recommend them for your water softener purchase, installation, and salt supplies. Give Westfair Water Systems a call at 241-2261 for all your water treatment needs.
Response from Westfair Water Systems, Inc.

"Thanks [Member Name Removed]!! We appreciate all the recommendations you send to Westfair! Lisa"


John G.
Jun 2018
5.0
Water Softener Service
Yes, I recommend this pro
$7,000
Installation took a day, as it was complicated. I see that as a positive, knowing that they are not rushing through the installation to get to another job! The best part was the follow-up visits to make sure that the water was flowing at a good rate, that it tasted good and that all systems were working properly. Westfair offered suggestions about tweaking the types of filters needed for our specific needs, which was wonderful! Westfair is about making sure you have the best quality water at an affordable price.

Jon K.
Apr 2018
5.0
Water Softener Service
Yes, I recommend this pro
$3,000
I highly recommend Westfair Water Systems. I was constantly cleaning stains in my sinks and tubs and my water pipes in the basement had pin hole issues... I knew something was not right. I had Westfair Water Systems come in and test my water and inspect my water filtration system. The technician was extremely thorough and provided several solutions for me to choose. Within several days, I replaced my antiquated water filtration system with a new Kinetico softener and a K5 Drinking Water Station. I have no more staining or pipe pin holes and I got rid of my monthly water delivery service. Frank and his team at Westfair are solution providers when it comes to home water softening and filtration.

Paul M.
Oct 2017
3.0
Water Softener Service
Yes, I recommend this pro
$1,200
Westfair had serviced our old unit for many years and installed the new one. Except the installer failed to ensure the unit was working properly before he left. After waiting the prescribed 1-2 hours (to allow the unit to pressurize/fill) I discovered at 7pm that it was not working. Another tech came to check it out the next day after I called and was unable to figure out the problem. Finally, a day after that a manager (or more experienced tech) arrived and discovered the problem to be a dysfunctional membrane. As soon as he replaced that, everything worked fine. It was unfortunate that it took 3 days to get a brand new unit to work properly.
Response from Westfair Water Systems, Inc.

"[Member Name Removed], Thank you for your review to a recent installation of a Kinetico drinking water system. I apologize that the unit had a faulty membrane, which was new out of the box from the manufacturer. It is rare that this happens but once in a while it does. The technicians went thru the proper protocol for troubleshooting no water per the manufactures recommendation. The membrane malfunction is not even part of the protocol as it is very rare for this problem to happen. Westfair Water did get the problem resolved within 48 hours of installation, with the owner of the company handling the situation himself. Once again, we apologize for the inconvenience this caused. Westfair prides itself on prompt customer service and complete satisfaction. We look forward to servicing you in the future and as a courtesy we will give you a FREE set of filters ($130 value) for your loyalty. Sincerely, Lisa Capra and the team at Westfair Water Systems, Inc."


Jeffrey A.
Jun 2016
5.0
Water Softener Service
Yes, I recommend this pro
unknown

John D.
Dec 2015
5.0
Water Softener Service, Plumbing
Yes, I recommend this pro
$7,200
The work was done exactly as the promised and the equipment was installed in a very neat configuration. All garbage was removed and a detailed explanation was driven as to how the system works. The the man came back to be sue I was pleased and that everything was working correctly. Great company!

Deena S.
Jun 2015
4.0
Water Softener Service
Yes, I recommend this pro
unknown

Vic S.
Apr 2015
5.0
Water Softener Service, Plumbing
Yes, I recommend this pro
$5,000
unknown

Stephan L.
Jan 2015
5.0
Water Softener Service
Yes, I recommend this pro
$1,800
unknown

Lisa P.
Jan 2015
5.0
Water Softener Service, Plumbing
Yes, I recommend this pro
$1,700
We had a great experience with the company - both with the phone rep, salesman and installer.  They were knowledgeable about water quality and machines.  They answered any questions we had and did a fantastic job installing our water softener.  I gave a fair for price because they were higher than two other companies we had come in for an estimate; however, they won our decision to hire them!  We didn't want to hire a company that might do okay work.  The softener has been running for one day and we already notice the change in the water.  I would recommend the company to friends - in fact I have to both of my neighbors.
Showing 1-25 of 40

Licensing

Bonded

Insured

Licensed*

Trade License Number

1571

Trade License Locale

New York

Trade License Authority

New York: New York City Skilled Trades

Trade License Expiration

07/22/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Westfair Water Systems, Inc. is currently rated 4.8 overall out of 5.
Monday: 8:30 AM - 5:00 PM Tuesday: 8:30 AM - 5:00 PM Wednesday: 8:30 AM - 5:00 PM Thursday: 8:30 AM - 5:00 PM Friday: 8:30 AM - 5:00 PM Saturday: Closed Sunday: Closed
Westfair Water Systems, Inc. accepts the following forms of payment: Financing Available, Check, CreditCard
Yes, Westfair Water Systems, Inc. offers free project estimates.
Yes, Westfair Water Systems, Inc. offers eco-friendly accreditations.
No, Westfair Water Systems, Inc. does not offer a senior discount.
Yes, Westfair Water Systems, Inc. offers emergency services.
Yes, Westfair Water Systems, Inc. offers warranties.
Westfair Water Systems, Inc. offers the following services: Water Softener Sales/Installation/Service/Repair, Drinking Water Systems, Acid Neutralizers, Iron Filters, Sulfur Guards, UV Systems, Radon Removal Systems, Westchester Water Profile Testing, Fairfield Water Testing, Salt/Filter/Chemical Delivery, Well Pump Repair/Service, Water Pressure Tanks.
Well Drilling

Contact Information

375 ADAMS ST, Bedford Hills, NY 10507

Service Hours

Sunday:Closed
Monday:8:30 AM - 5:00 PM
Tuesday:8:30 AM - 5:00 PM
Wednesday:8:30 AM - 5:00 PM
Thursday:8:30 AM - 5:00 PM
Friday:8:30 AM - 5:00 PM
Saturday:Closed
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