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Pure Service Pro, LLC
Foundation, Basement or Crawlspace Waterproofing / Encapsulation, Sump Pump or Interior Foundation Drains Installation, Sump Pump Repair or Replace,
About us
If you are in need of a local professional for all of your NJ basement waterproofing, mold remediation and water removal, look no further than Pure Service Pro, LLC. We have over 50 years of combined experience in the area, and take great pride in our work and fair pricing. Our highly trained inspectors can provide you with the best and most cost effective solution to correct your water or mold problems. From foundation repair, interior and exterior drainage systems along with certified air / surface mold testing and mold remediation we are the company for you. (We offer the industry's most flexible payment options from 0% interest financing to direct billing to your home or building insurance). Call Today for a FREE Inspection. We look forward to serving you!
Business highlights
29 years of experience
Services we offer
Basement and Crawlspace Waterproofing, Certified Mold Remediation + Mold Testing, French Drains & Sump pump & Back-up Pump Installations, Inspection - Waterproofing, Wet Basements Made Dry
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9101 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 1% | ||
| 0% | ||
| 0% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 101 reviews
Samir S.
Oct 2023
Inspection Service
Pure Service Pro team were exceptionally prompt, timely and thorough in the work. My entire basement and garage was French drained in less than a day. Would hire them again in a heart beat. My only lessons learned going through completely is to plan well in advance for cleaning post construction and putting all furniture back. It is construction and expect plenty of fine dust with basement concrete work. That my only reason for 4 out of 5 stars and mostly my fault for not asking all question about expectations after the job is done.
Response from Pure Service Pro, LLC
"Thank you for your feedback, Samir! Were delighted you've been satisfied with our promptness and efficiency. We apologize for any inconvenience caused by the post-construction cleaning, and as we always strive to improve our processes, your feedback is invaluable. Please don't hesitate to share if there's anything else we can assist with, and thanks again for choosing Pure Service Pro!"
Jemsley C.
Oct 2023
Inspection Service
I recently hired Pure Service Pro, and they exceeded all my expectations. From their prompt and professional team to the high-quality workmanship, they left me thoroughly impressed. They not only solved my moisture issues but also ensured a clean and well-maintained basement. What sets them apart is their commitment to transparency, as the final cost matched the initial estimate. I highly recommend them to anyone in need of reliable and effective basement waterproofing services. Kudos to the entire team!
Response from Pure Service Pro, LLC
"Thank you so much for choosing Pure Service Pro and leaving this delightful review, Jemsley! We're pleased that our team could exceed your expectations with their job performance. Transparency, professionalism, and exceptional service are core values for us, and it's wonderful to know that these aspects were reflected throughout your experience. We're so glad your basement is now clean and well-maintained! Our team will be thrilled to hear about your satisfaction with their work, and your recommendation is the cherry on top! Looking forward to assisting you should the need arise in the future, and we appreciate your generous support!"
Dana B.
Oct 2023
Inspection Service
I highly recommend Pure Service Pro for French drain and sump pump installation. I had a problem with water leaking into my basement after heavy rains, and they were able to quickly diagnose and fix the problem. Their team was professional, courteous, and knowledgeable, and they explained the entire process to me in detail. They also worked quickly and efficiently, and they cleaned up after themselves thoroughly. I'm very happy with the results of their work. My basement has been dry ever since they installed the French drain and sump pump, and I have peace of mind knowing that my home is protected from water damage. I would definitely recommend Pure Service Pro to anyone needing French drain or sump pump installation.
Response from Pure Service Pro, LLC
"Hi Dana, your five-star review and high recommendation are really appreciated! It's incredibly rewarding for us to know that our French drain and sump pump installation has provided peace of mind and, more importantly, effective results. Your feedback on your experience is invaluable and will undoubtedly be shared with our entire team. Should you have any more concerns or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing Pure Service Pro!"
Ritesh S.
Sep 2023
Quick Efficent and detailed. I was surprised how quick it was completed and how transparent my rep was.
Response from Pure Service Pro, LLC
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Takiya M.
Sep 2023
Inspection Service
After getting 4 other quotes, I am very glad that we picked Pure Service pro to waterproof our basement. The work was quick and excellent. They finished earlier than expected. The crew cleaned up before leaving. Both the owner and the crew leader communicated throughout the project and did everything that was expected and more. The owner was very knowledgeable and addressed all our needs. Also, we received more than expected for the price - our pump connects to wifi and alerts us via an app to let us know if the pump is working. I cant say enough about this company. I would recommend them to all for your basement needs.
Response from Pure Service Pro, LLC
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Amy M.
Aug 2023
Inspection Service
From start to finish, Pure Service Pro lead by Andre Wheatley was phenomenal! Andre took a great deal of time assessing every nook and cranny of our terribly maintained basement in our newly purchased home and developing a plan on how to fix it. I really appreciated the competitive cost, the videos he showed me of what would be done in the basement, the flexible financing, and how quickly the job was done (in one day!), and how he answered every single question I had (there were a lot). The crew who performed the job were excellent, friendly, and extremely efficient. I loved how we were able to follow along with the progress via photos sent to us throughout the day. Thank you Pure Service Pro!
Response from Pure Service Pro, LLC
"We very much appreciate the generous review, Amy! We genuinely love receiving feedback from our customers and are delighted to read your kind words for Andre and the Pure Service Pro team. It's wonderful to know how informative, flexible, and efficient you found this experience and that our team's active engagement with their progress earned your perfect score. That's fantastic, and please know we're here for you whenever you need us. Thanks for this support, and best wishes from Pure Service Pro!"
Brenda F.
May 2023
Inspection Service
The service was impeccable from start to finish ! The workers were very attentive and professional. Very reasonably priced. The finished result was clean and done efficiently in a timely manner ( 1day) . I had a full basement french drain installed. Canâ t recommend these services enough !
Response from Pure Service Pro, LLC
"Thank you for taking the time to share your incredible feedback, Brenda! There is nothing we love more than seeing our team provide the best experience for you with their professionalism and efficiency. We're glad our value met your expectations and are thrilled to know how satisfied you are with the finished results. We appreciate this wonderful recommendation, and thank you again for choosing Pure Service Pro!"
Raeven A.
May 2023
Inspection Service
This is the best home service company Iâ ve worked with. The guys were very informative, professional and delivered on everything they said they would. Job well done!
Response from Pure Service Pro, LLC
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Eriq A.
May 2023
Inspection Service
Pure Services are probably the most professional contractors in all of New Jersey. The only reason Iâ m not giving them 5 stars is because they finished the job today which is immaculate but I havenâ t gotten the opportunity to see my French drain in action. Once it rains Iâ ll up update my review. Highly recommend. Fantastic presentation and exceptional customer service. Very thorough team and would do business with them again.
Response from Pure Service Pro, LLC
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Edwin C.
Apr 2023
Inspection Service
Andre from Pure Service Pro did an excellent job with educating us on the waterproofing process and what to expect. There were no surprises and the work came out great! The team is professional and knowledgeable. Highly recommend!
Response from Pure Service Pro, LLC
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Alex N.
Mar 2023
Inspection Service
I appreciate all the work that was completed at my house Pure Service Pro has been a great help. I recommend them.
Sarah G.
Mar 2023
Inspection Service
Working with Andre and Pure Service pro made something really overwhelming far easier than I could imagine. On Wednesday we discovered water issues in our finished basement. The difference between Andre and the other service provider providing estimate was clear in terms of customer orientationâ ¦ and by the following Monday we had full French drain and sump pump installed. He was really informative and his bringing visual aids made us much more comfortable in understanding what was going to be happening and why. The sending and documenting of photos also is something we appreciated.
Response from Pure Service Pro, LLC
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Antoinette C.
Mar 2023
Great customer service and professionalism from beginning to end! Andre not only provided a consultation and quote; he was patient and explained the process clearly, answering our questions to the point where everything was understood before, during and after the project was completed. The team of service men were excellent. Unforeseen issues were immediately brought to our attention. Andre allowed us the time to have it taken care of and was very accommodating rescheduling our appointment to complete the job. I highly recommend Pure Service Pro to anyone and everyone!
Response from Pure Service Pro, LLC
"We could not ask for anything better than meeting your complete satisfaction, Antionette! Your feedback on your entire experience, from consultation to service, means a lot to us. Thanks, too, for your kind words about Andre's accommodation and professionalism, as we always want to do everything we can to show that you are our top priority. From everyone here at Pure Service Pro, we thank you for this excellent recommendation and are always here to deliver the five-star experience you deserve."
Kizzie H.
Mar 2023
Inspection Service
Consultation and Quote â After I explained our current dilemma, Water after heavy rains in the basement two main areas it comes in then flooding all over. The sales representative (Andre) was quick, clear and concise to deliver the extensive solution we needed undertake. That was drains around the entire basement, sump pump and discharge outside under the lawn. The pricing was also transparent as it laid out the full project and scope in a way, we could refer to this easily. I will also add here, I appreciated the consultation was quick and accurate and not a long extensive sales pitch. Workmanship â The team arrived promptly as expected and worked diligently over two days, to complete this project. The team moved (and moved back into place) items such as washer and dryers to access areas needed. All work was done in a neat fashion leaving any cut walls in such a way they can be easily replaced. All concrete floors and lawn that had been cut were also replaced in a seamless fashion. All debris hauled away, and properly left in a clean state. At the end of the job we did a walkthrough, was explained how the pump works and cool wifi monitoring system was easy to understand. We are very satisfied with work done by Pure Service Pro, and I would highly recommend them to anyone who is seeking to have basement waterproofing completed. The professionalism displayed by this company shows from 1st consultation to end of the job and outreaches even more as they give back to the community in which operate. If you want your basement waterproofed and you want it done right go with Pure Service Pro!
Response from Pure Service Pro, LLC
"It is so great of you to leave this generous review, Kizzie! It is such a delight to see your kind words for our honesty and professionalism, and we are so glad to know how seamless you found your project. Respecting the investment our customers make in waterproofing their homes is something we always strive to deliver in our job performance, and earning this excellent recommendation from you tells us we are meeting those promises. That is the best news to receive, and we thank you once more for sharing this fantastic feedback on your experience. Anytime you need us, we are here for you, Kizzie! All the best from everyone here at Pure Service Pro!"
Hasan K.
Feb 2023
Inspection Service
Punctual, professional, did a great job, and cleaned up afterwards!! Rates were reasonable and provided a great solution. Had a lot of peace of mind working with Andre. No complaints.
Response from Pure Service Pro, LLC
"Thank you, Hasan, for this fantastic review. Peace of mind is exactly what we strive to give our customers, and we appreciate knowing that Andre and our team's honesty, expertise, and professionalism accomplished just that! Thank you for choosing Pure Service Pro, Hasan - you can always count on us to get the job done!"
Aisha K.
Dec 2022
Very professional, great customer service and they do great work! Highly recommend !
Response from Pure Service Pro, LLC
"This incredible feedback and endorsement mean a lot to us, Aisha! We love to know we succeeded in providing valued customers like yourself with a five-star experience. We are genuinely grateful for this support - thank you for choosing Pure Service Pro as your mold and waterproofing specialists."
Yasheca E.
Dec 2022
Inspection Service
Iâ m so grateful for Pure Service Pro, LLC. I had the first sewage backup in over 20+ years and while I was simply unsure about what to do, Andre and his team did an amazing job. Being really big on foul odor, within 2 days my basement was completely clean. I am not only pleased with the work that was rendered but also the overall experience. I would highly recommend using Pure Service Pro!
Response from Pure Service Pro, LLC
"It is so amazing to receive this generous review from you, Yasheca! We are glad to learn that Andre and our team were fantastic in quickly addressing this issue and that their quality of work and your overall experience earned this perfect score. We're so grateful to be the team you depended on for this project - thank you for choosing and endorsing Pure Service Pro!"
Tiffani W.
Dec 2022
Inspection Service
They were professional, and thorough throughout every step ensuring that we understood every step from the sales to the remediation to the waterproofing. I highly recommend them if you want the job done right without corners cut. The financing process went smoothly and quickly and the team was patient to explain everything.
Response from Pure Service Pro, LLC
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Cory L.
Dec 2022
Knowledgeable and professional staff. Great processes and stands out among contractors I've used for easy communication and clean interactions
Response from Pure Service Pro, LLC
"Hi Cory, thank you for taking the time to provide this thoughtful feedback. We appreciate learning how our team stands out with their professionalism and communication. And, if there is nothing we can do to improve our service even further for you, please let us know. It was a privilege to work with you, Cory - thank you for choosing Pure Service Pro!"
Stephanie S.
Dec 2022
Inspection Service
Everyone was very attentive. Communicated well through out the entire process. Job was completed within the expected time frame. Cleaned up the area well after job was complete. Weâ ve had a few rainstorms since the French drain was installed and everything worked as expecting. No flooding.
Response from Pure Service Pro, LLC
"That is the kind of news we love to hear, Stephanie! It is very kind of you to share this review with us. Informative and attentive service is essential to us, so your feedback on our team communication and professionalism is sincerely appreciated. Thank you again for choosing Pure Service Pro for your French drain installation - our team is here for you anytime!"
Tim B.
Dec 2022
Inspection Service
We hired Pure Service Pro to fix a water issue in our basement. They were a pleasure to deal with the entire time, walked us through every step of the process, clearly outlined our options and costs and performed the work to the highest of standards. Our job ended up being a bit more complicated than we thought due to damage noticed during the repair process, but their crew stayed later than scheduled to ensure everything was done and cleaned up. I would 100% hire them again.
Response from Pure Service Pro, LLC
"Thanks a million for the excellent review, Tim! At Pure Service Pro, we value your trust in us and are pleased to see that our transparency and communication meet your complete satisfaction. Thanks, too, for your generous words about our team commitment to completing this project perfectly. Knowing you would choose us again is the highest honor we can receive for an A+ experience. We appreciate it, Tim, and thank you again for your generous support."
Christopher P.
Nov 2022
Inspection Service
The entire process from start to finish was wonderful. Communication was open and honest. The estimate was quick and easy. As was scheduling the job and through its completion. The team that performed the work was quick, thorough, clean, and respectful. I would definitely recommend Pure Service Pro and use them again if I can across a situation they could assist in.
Response from Pure Service Pro, LLC
"Thanks for this wonderful review of your experience with Pure Service Pro, Christopher! We are delighted that you think so highly of our quality of work, and it's enriching to know that our incredible team made this experience seamless from start to finish. Hitting a home run in meeting your standards is great feedback to receive. Thank you for this excellent recommendation - we're here for you anytime!"
Elsie F.
Oct 2022
Inspection Service
Pure Service Pro just completed the installation of a French Drain in our basement and I could not be happier about having worked with this company, specifically, Andre Wheatley. The consummate professional , Andre was thorough in his presentation and explanations about the work needed in our basement which was starting to flood with water. He answered all our questions and was able to accommodate our request for timely service. The workers who came worked efficiently and quickly. They left our basement clean and neat. The cost was reasonable for the work done. Also, Brianna from the company office was always very kind and helpful. All of these factors made for a very favorable impression on my behalf. Would I recommend this company? Without a doubt.
Response from Pure Service Pro, LLC
"Thank you."
Nadege M.
Oct 2022
Inspection Service
It was a pleasure to have them work in my basement, they did a great job and were able to get the job done the way that I wanted it to get done. Ralph and Andre were very helpful throughout this whole process.
Response from Pure Service Pro, LLC
"Hi Nadege, we at Pure Service Pro cannot thank you enough for the great review! Your feedback on our team's ability to take direction and quality of work lets us know we're on the right track in maintaining our standards. And we'll surely pass your kind words along to Ralph and Andre. Please do not hesitate to reach out to us if there's anything else we can assist you with - we look forward to working with you in the future!"
Denissie S.
Oct 2022
Pure Service Pro just finished my basement mold remediation and waterproofing for my newly purchased home. To start off, a thorough inspection and estimate was provided. Prior to work being done, the owner provided a comprehensive visual presentation regarding the reason for the work that was going to be performed as well as a detailed explanation of all the parts used, reason for them, and overall benefits of them. I had French drain installed in addition to mold remediation. The employees doing the work arrived as scheduled and completed the whole job in one day. So excited to have a new and now functional and way better smelling basement thanks to pure service pro. My mind is out at ease knowing a lasting solution was implemented rather than trying to mask a problem and potentially having more problems. So thankful for a job well done! Would recommend 100 times over.
Response from Pure Service Pro, LLC
"Thank you."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Pure Service Pro, LLC is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: Closed
Pure Service Pro, LLC accepts the following forms of payment: CreditCard
Yes, Pure Service Pro, LLC offers free project estimates.
No, Pure Service Pro, LLC does not offer eco-friendly accreditations.
No, Pure Service Pro, LLC does not offer a senior discount.
No, Pure Service Pro, LLC does not offer emergency services.
Yes, Pure Service Pro, LLC offers warranties.