Get matched with top granite countertop installation pros in Pompey, NY

"This business communication with us during the entire project was very good which made the transition very good. I am and will be having these type of services done again!! Thank you!"

"Never showed up for written estimate"

"Terrible. He broke a valve resulting in a flooded bathroom floor and left an open, leaking pipe that dripped into the basement through an open hole. My family is still without a toilet in that bathroom. The shower basin was the wrong size, so he was going to cut studs near electrical wiring to make it fit. I said that I wanted a Toto toilet. He bought a cheap brand for $150, a brand I have never heard of. We found the receipt in the bathroom. He had many reasons as to why he kept getting detained, one because he said he needed more money. The contract stated 50 percent at signing, another 25 percent upon completion of demo, and the final 25 percent on project completion. I paid him $4,550 on 12/4/2024, CASH. I paid another $1,500 on 12/21/2024 CASH, and $766 on 1/17/2025 CASH. He refused to work unless I paid him on 12/21/2024 because he said he had completed the bathroom demo, and according to the contract, $2,275 was required at completion of bathroom gutting, but the gutting was incomplete with mounds of insulation on the floor and the dumpster was still in our driveway. Even after I explained that the gutting was not complete until all debris was removed and the dumpster was gone, I still paid him, but I did this because he refused to work without this payment. When he began working again, contract specifications were not met. He continued not to show up for work, each time with an excuse, sick children, sick wife, car broke down, etc. I have never heard of a contractor who did not own a truck, but he did not. There were many warning signals, no business cards etc., but I gave him the benefit of the doubt because he had two young children. The contract was signed 12/4/2024 and I terminated his services on 2/11/2025, after 3 months without a toilet, shower, sink, etc. He was angry and threatened to sue me for breach of contract, but the more chances I gave him, the more I realized he had no clue what he was doing. Per your rating below, please clarify your scale, is 1 the best and 5 the worst? I can’t provide a rating with a clear understanding of your rating system. In the end, all he completed was the bathroom demolition. I can live with him keeping $1500 for that, even though it could have been done for much less. I would like a refund of $4,550 as he didn’t complete any work other than the demo and didn’t purchase materials that fit our bathroom requirements. Note: he is going to contest that he did spend money on supplies such as bathroom pipe pieces, toilet, shower enclosure, even though they were the wrong size. He took them from our work site. I pulled thousands of dollars from my retirement account, money that I believed would have resulted in a nice bathroom. My family has endured hardship without the bathroom, and I have been dealing with tremendous stress as a result. It is also taking me extra time to prepare this document for you, time that I need for more important priorities such as my health."

"Excellent, General and Sub Contracts all did an excellent job. We would highly recommend RBS Contrators"

"Very good quality"

"This is the second project we had Nick do in our house in 10 months. This time we remodel the main bathroom and the kitchen. For kitchen, new granite countertops were installed over the original cabinets as well as new custom backsplash. Both came out great! I must note since Nick custom cut out the space for the cooktop on-site, there are no annoying seams around the cooktop that I have seen in many other homes. Attention to details is definitely Nick's strength. For bathroom, we replace all the plumbing, countertop, vanity mirrors, lights, hardware, and toilet. New wall and floor tiles were also installed. Just like the last project, Nick and his team did an expert job in remodeling the bathroom and we couldn't be happier with the results. Frameless glass door was also installed over the tub that display the wonderful tiles. Nick's price is extremely competitive and his service is the best in the area. He let you use his contractor's discount with the local suppliers where you purchase the materials directly without any markup (and get exactly what you want). Quality of the tile works is truly superb that we are really impressed. His crew cleanup the work area at the end of each day during the project and keep everything neat and clean. We are very happy with the results and would highly recommend Nick for any kitchen and bathroom remodeling projects."