USA Marble And Granite,LLC
About us
Additional phone - (703) 798-5017. Cost is determined by the job.
Business highlights
Services we offer
*2014 Super Service Award Winner*Residential and commercial granite countertops, cabinets & kitchen remodeling.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
81% | ||
7% | ||
7% | ||
0% | ||
4% |
"Thank you for giving us an A! We appreciate it. Have a nice day!"
"Hi [member name removed], Thank you for taking your time to write this nice review about your project. Please keep us in mind for your next projects and refer us to your friends and family. Thank you again. OP USA Marble & Granite"
One problem arose when they installed our new dishwasher. The plumber they hired to install our new dishwasher charged $150. But when he installed it he didn't actually secure the dishwasher in place. So everytime you'd open the dishwasher the whole unit would come forward, out from under the counter. I brought this to their attention and they immediately offered to give us a partial refund. Mistakes happen, but the way they handled it was satisfactory.
"Dear [Member Name Removed], Thank you for choosing USA Marble and Granite twice! I'm sorry for any inconvenience that had caused by the dishwasher. I hope you got that fixed by now. Thank you again for your nice review and we hope to work with you again in the future."
"Dear [Member Name Removed], Thank you for giving us a perfect rating. Please keep us in mind for your next projects and refer us to your friends and family. Thank you again. OP USA Marble & Granite"
"Dear [Member Name Removed], Thank you for taking time to write a nice review for us. We hope to see you again in the future! Have a nice day."
So i swing by their warehouse on Dorr ave Fairfax , which there are a couple other granites places located near by, Usa's prices and their selections were clearly better than others.
Joe was helpful and knowledgeable , he helped me pick out this really nice granite ( White Galaxy) for my wet bar, they were able to come out and do a measurement and installation in the same week ! which was really convenient for me, because i had family coming over for the x-mas!
everything worked out well, price was good and timing was on time ! i would highly recommend USA marble and granite !
"Dear [Member Name Removed], Thank you for taking time to give us a wonderful review. We are glad you got your new wet bar before the Christmas. Please keep us in mind for your next projects and refer us to your friends and family. Thank you again. OP USA Marble & Granite"
USA Marble & Granite provided no explanation and would not remake the cracked items -- they did not appear to have a policy to deliver a quality product. We lost 2 days of the bathroom remodel between pickup of the marble and their refunding our money for all but the shower curb (which was fine, no cracks) and our contractor having to pick up the sink. We will end up losing nearly a week because we have to find another supplier. I would never use this company again.
I ended up using Pyramid Granite. Great quality and service -- they made the pieces with no cracks and their price was 25% lower!
"Dear [Member Name Removed], Thank you for writing a wonderful review for us. Please keep us in mind for your next projects and refer us to your friends and family. Thank you again. OP USA Marble & Granite"
"Dear [Member Name Removed], Thank you for taking time to write a wonderful review for us. We are glad that you are satisfied with our Cambria countertop. Please keep us in mind for your next projects and refer us to your friends and family. Thank you again. OP USA Marble & Granite"
"Dear [Member Name Removed], Thank you for giving us the perfect score! We are glad that you have found the granite you were looking for. Please keep us in mind for your next projects and refer us to your friends and family. Thank you again. OP USA Marble & Granite"
"Dear [Member Name Removed], Thank you for your nice review. I hope you are still enjoying the granite you found at USA Marble and Granite 2 years ago. Please keep us in mind for your next projects and refer us to your friends and family. Thank you again and have a nice day."
"Dear [Member Name Removed], We thank you for the great review, we would be delighted to work with you again. Hopefully we are able to provide a similar experience in the future. Thank you again. OP USA Marble & Granite."
Our cabinets arrived as promised and installers finished the job as planned. The granite team from USA Marble & Granite installed the countertops and everything turned out better then originally planned! We couldn't have asked for more from USA Cabinet Store & USA Marble & Granite. Their high quality products, affordable prices and wonderful customer service explains their success in such a competetive sector!!
"Dear [Member Name Removed], Thank you for taking time to write a wonderful review for us. Customer satisfaction is our number one priority here at USA Marble and Granite. Please keep us in mind for your next projects and refer us to your friends and family. Thank you again. OP USA Marble & Granite"
"Dear [Member Name Removed] Thank you for your wonderful review. I hope you are still enjoying the granite countertop that we installed 2 years ago because customer satisfaction is our number one priority! Thank you again and have a nice day. OP USA Marble and Granite."
"Dear [Member Name Removed] We appreciate your positive review for us. We are so glad that you got everything you needed within your budget. Please keep us in mind for your next projects and refer us to your friends and family. Thank you again. OP USA Marble & Granite"
"Dear [Member Name Removed] We appreciate the review that you have written for us. We understand there were a few inconveniences that caused some frustration. If you decide to hire us again we will try to give you a better experiences as best as we can. Thank you again. OP USA Marble & Granite."
On the day of installation, they showed up early and worked quickly. Countertops look great, only issue is that despite me making the decisision to have the granite cut a certain way so that they wouldn't have to cut into the wall, they still had to cut into the wall to make it fit properly.
"Dear [Member Name Removed], Thank you for spending the time to write a review for us. It seems we have caused a inconvenience with the cutting into the wall. This was probably some mistake on our part. Hopefully you will hire us again so we can try giving you an even better experience. Thank you again. OP USA Marble & Granite."
"Dear [Member Name Removed], It's kind of late but we wanted to thank you for your good feedback. We are glad that you like your granite countertop we installed 3 years ago:) We now have a blog that gives you some good tips to make your kitchen last long. Thank you again for choosing USA marble and granite."
"Dear [Member Name Removed], We understand you faced a few issues with price and the matter with square feet pricing, we will keep in mind to try include that in the future if you decide to give us another chance. Thank you again. OP USA Marble & Granite."
Everything went smooth and easy with them. We had no use for the backsplash and they, at no additional charge, cut it and beveled a piece 24 inches long so we could use it as a threshold for the bathroom door. They were very gracious accommodating a change in the delivery date. On the day of the delivery the crew came on time and were extremely friendly and accommodating. The vanity we brought was ready made and when the delivery guys came the sink was too big for the cabinet we already had installed. What could have been a disaster due to our mistake turned out not to be a problem. The delivery crew worked hard with my existing cabinet making adjustments to the drawers till the sink fit. They trimmed the granite to fit perfectly the space we had. The plumber supplied by the company was very professional and was also able to trouble shoot some installation challenges.
We can't be any happier with the company, the delivery crew and the plumber they provided. Their prices were the best, hands down. Much, much lower and with much better customer service than HomeDepot or other granite places. We have recommended them to other friends since we already spent so much time doing the research. Customer service, quality and price: the best hands down! We are going back to get granite counters for our kitchenette in the basement.
"Dear [Member Name Removed], It's rather late, however, we wanted to thank you for your wonderful review on USA Marble and Granite. We are glad that you like your granite countertops we installed almost 3 years ago!. I hope you are still enjoying your granite. Please let us know if you have any questions on your granite we'll be glad to help you. Thank you and have a wonderful day."
Licensing
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