Get matched with top sump pump installation pros in Ossining, NY

"I felt the need to write this review, although technically Greg and I have never done business. In the recent round of rain storms, my sump pump stopped working as it is supposed to, and I ended up with about 5 inches of groundwater in the basement. I was able to get the sump pump working again, but 3 days after it stopped raining, I was still getting a lot of water in the pit. I found a sticker for Contractors Waterfproofing, and figured they might of installed the system for the old owners, so I gave them a call. From the moment he picked up Greg was service oriented and responsive. He asked for my address to look up the job, and when he couldn't find it, he called back within 5 minutes to ask what was going on. I explained the problem, and he immediately told me that was normal for my part of town, and told me I just needed to replace the pump and I would be fine. He offered me a price that was half what his competitors charge, and was willing to explain the whole job in detail."

"Joe is very experienced and very professional to replace my well pump, bring up the well cap to above ground level and installed house water filter. He discussed the job in detail and gave a fair quote. He came on time and did the job at high quality. He cleaned up everything before he finish. He took the 5% Angies list coupon as well. Will use him again and highly recommended if you need well pump service!"

"SILA is never going to be the cheapest but if you want something diagnosed swiftly and fixed or replaced just as quickly, you can't go wrong with these guys. They were the only ones to correctly diagnosis and fix our ailing furnace three years ago, so we trust them. For this problem, they tried to get the old pump into working order (turns out it was the kind that needed to be oiled; the contractor, not SILA, who installed it along with a heavy duty basement dehumidifier, never told us it needed oiling for routine maintenance). The SILA tech did all the diagnostics on the drain hose (no blockage there) and then tried oiling the motor. It was running but not well enough to push the water up the hose and down the drain. A new pump was the last alternative. Within 20 minutes, the SILA tech replaced the pump with one identical to our furnace condensate pump, which never needs oiling. Everything is working fine now! They also have good coupons/deals when you get on their email/mailing list."

"Super nice guys. Worked quickly and came the same day I reached out to install a new vanity. It was impressive."

"Excellent, very professional crew, installed a new sump pump quickly . Very personable, clear explanation of all work"

"I texted him and he came out after 30 minutes. It was super quick and amazing. He showed me that it was just a silt underneath the pump and also showed me what to do for future problems. It was a quick job and he's our go to guy for a plumbing work."

Charles Mechanical is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. We look forward to working with you!

"It went very well. Spoke to them one evening and by the next morning, they were here to install the water heater. I appreciated the quick service."

"Cassidy is professional, punctual, and clearly communicate. Thank you for guidance and repairing our corroded pipe. Thanks for installing the valve for the expansion tank too! I didn’t realize how much money that will save us in the future. ??"

"Kevin called me back within 20 minutes of my 7am request gave me a price on installing a new faucet answered all my questions. He came when promised in the afternoon earlier than expected but called first to let me know job was completed and I am enjoying my new faucet which works smoothly my thumb trigger finger is happy to be relieved of the stiffness causes by the old leaking faucet hire this RUBY GEM he lives up to his name!"