Get matched with top chimney cap pros in Levittown, NY

"They were very professional. I think their prices could improve. Thank you."

"I signed a contract with North American Chimney on February 1st. I was provided an estimate on the spot and was happy to get a project started. The first appointment was canceled due to a blizzard. On the rescheduled date, I notified the receptionist there was snow and ice on the roof, and was told, “we work in these conditions all the time”. The installer arrived, and said it was too icy. I was fine, and rescheduled. On the third attempt, I again called and said, it seemed “icy to me”. The receptionist said they would make the decision when they arrived. Upon arrival, the installer said it was dangerous and he would prefer to reschedule. I agreed. He called the owner in front of me, and said, “the owner does not want us on the roof”. This was an outright lie. It was the installer’s decision. When he hung up the phone, I inquired why he did that. “It’s just easier that way to say it was you”. On the fourth attempt, the chase cover, and two caps were installed. The roof was clear, but it was bitterly cold. I asked if that would prevent any caulk from curing; “we work in all type of weather”. I thought it was finally done. Two days later, the garage was flooded with a white, milky water. I collected nearly four gallons of water in buckets. When I called, I was told the installer said I had another issue on the roof and that was the problem. I said, it is definitely your issue. After some back and forth, I was able to get an appointment. When the installer arrived, he was rude and accusatory. That was, until he saw the collection of white water, and when I pointed to the two flues in the garage, and sunlight was visibly shining in. The appointment was clearly tense, and I was glad when they were done. Following the replacement of the roof, there was a downpour with wind, and leak appeared on the ceiling upstairs. At first, the obvious culprit was the roofer. That was, until I got up and inspected the quality of the chase cover/cap installation. (see attached pictures). After several hours, we proved the roof was not the issue, and I called North American Chimney. The receptionist said she would pull the paperwork and get back to me. I told her, the original installer made me uncomfortable and I wanted someone else from the company to correct the problem. She agreed. The next day, I was told by receptionist, the owner said the original installer would have to repair the situation. As was communicated to me “I had no alternative then to give him the option to fix it”. Two days, later, with no further communication, not even to schedule the original installer, I called and indicated I would take care of this myself. It is very unfortunate that with this company, the word of the customer has no value. I’ve had to defend myself that issues the installer left truly existed, and also, I’m told that I have no alternative but to have an installer come to my house and generate a tense situation. At no time did the owner reach out and try to resolve the situation. See the pictures. This is what $3000 of materials and installation looks like, and now I’m left to deal with it. And by the way, the website’s primary screen says, “Honesty, integrity, and Reliable Service with a 100% Money Back Guarantee”. I wonder if that will happen."

"These guys were great, they did a thorough estimate and were able to work with us on the pricing. They were very detailed and patient. Will definitely work with them again for future upgrades/repairs"

"Absolutely amazing team. I was screwed by another company and when I called these guys they were Absolutely great. They are extremely knowledgeable, wont jerk you around for something you dont need and priced very very good. I would not use anyone else. They redid my liner (the correct way) and redid my boiler chimney on the roof. They did it asap, extremely top notch work and guarantee there work. I would not call anyone else. Id give 10 stars if I could. "

"Excellent"

"everything went well with cleaning and new damper installation, Good work at afair price and showed up when expected."

"Ed and his team are FANTASTIC! Based on the great reviews by others on AL, I called Ed and he came to inspect our home. Although he had a busy schedule, he was able to squeeze us in quickly ( we really needed it!), and the recent storm left us dry and comfy for the first time in years! The work was first rate, and when they left, you could not tell that anything had been done- the area was pristine. I would recommend Ed for all your waterproofing needs! He really lives up to his reputation!"

"All Weather know what they're doing and they do it right. Bill and his son Brian are true professionals and gentlemen who have been in business for over 50 years. We had new roofs and gutters installed on 2 houses in Port Washington. The crew did an excellent job on both and one was a very architecturally challenging 100 year old house. The crew and the owners exceeded my expectations and I would highly recommend them."

"From this site, I've learned that Eddie has passed away. Most sorry to hear. Unfortunately, he recently did some work (basement waterproofing which is failing). I see that Kastina z. and Jason L. have situations where they need to get in touch with someone. I would be willing to speak to either of you or others. Please let me know."

"After 29 years, it was time to replace our 25-year roof. Ansen did the job! Derek was very helpful in helping us choose the correct color. Lots of choices, all quality products. Very informative. Price was very reasonable. Scheduling was great & reliable. He called the evening before to confirm after checking the weather (it was so-so for a few days). If it rains, they have to reschedule. He said they crew would show up around 7:15AM +/- 15 minutes. I got the call at 7:15 as they pulled up to my house. The actual noisy part of the work began around 9 AM to be respectful to the neighbors. 6 sheets of plywood had to be replaced. Derek showed me where and why. He used 1/2" plywood (code) - Douglas fir (quality). Job was completed on time. During the original estimate he recommend replacement of the gutter guards which was also done. Clean-up was thorough. He had to come back once to fix a small problem with a vent hose. He was there when he said he would. He also gave me an extra package of shingles should repairs ever be needed. I don't have pictures, but Derek will provide a list of completed jobs, including the brand & color used so you can see them. Need a roof? Call Ansen."