Get matched with top wrought iron fencing repair pros in Lacona, NY

"I HAD ATLAS FENCE OF EAST SYRACUSE INSTALL A BEAUTIFUL WOOD FENCE IN 2015, THE WORK, PRODUCT AND OVERALL SERVICE FROM START TO FINISH WAS EXCELLENT. AFTER MANY YEARS OF HEAVY USE OF MY GORGEOUS DOUBLE GATE THE RIGHT SIDE GATE POSTS NEEDED REPLACEMENT. THIS POST WAS LOCATED IN AN AREA WHERE RAIN AND SNOW MELT WAS DIRECTED DUE TO A GRADE IN THE LANDSCAPE AND HAD NOTHING TO DO WITH PRODUCT'S INTEGRTY. THE GRADE HAS BEEN CORRECTED TO DIVERT EXCESS MOISTURE TO AVOID ANY FUTURE ISSUES. THE WORKERS PAT AND KELLER HAVE REMOVED THE DAMAGED POST, REPLACING WITH A NEW POST, RE-INSTALLED THE GATE LEAF INSURING BOTH GATE LEAFS WERE IN PROPER ALIGHMENT FOR A SNUG CLOSURE SO THE GATE COULD OPEN EASILY AND CLOSE TO LOCK UP SECURELY. I CALLED ATLAS FOR HELP, AND JUST LIKE MY FIRST PROJECT I FELT THANKFUL THAT I HAD INITIALLY CHOSE A COMPANY BACKED WITH MANY YEARS OF EXPERIENCE AND HIGH PRAISE. I ADD MY PRAISE AS WELL AS MANY THANKS THAT THIS COMPANY HAS BEEN ABLE TO MAINTAIN THE HIGHEST QUALITY OF PRODUCT AND WORKFORCE FOR THESE MANY YEARS! IT MUST BE GOOD MANAGEMENT TO CONSISTANTLY KEEP A GOOD LABOR FORCE AND GREAT CUSTOMER SERVICE."

"Great. Company did a great job and upheld all of my requests."

"One word to describe Holbrook Heating, INCOMPETENT!!! **STAY AWAY, UNLESS YOU WANT TO WASTE YOUR TIME, MONEY AND HAVE UNNECESSARY AGGRAVATION IN YOUR LIFE** I purchased an extended warranty with the company I bought my HVAC unit, and Holbrook Heating was their designated contractor to install and maintain. HVAC unit was installed on 12.4.19, the compressor had to be replaced 3 times in 3 years, which is UNHEARD of, and it still did not work!!! After the 2nd compressor went at end of June 2022, I was told from Holbrook, they no longer service my area, so I would have to contact the new service company. I had to pay $149 for service call. New service company said I needed a new compressor and freon as there is a big leak. I told them that is impossible as compressor was just replaced a year ago and freon replaced, that means this would be the 3rd compressor! When they heard that, they told me they did not want to get get involved in this mess as they've never heard of 2 compressors breaking down in 2 years in all the years they've been in business. They said it's clear there is something gravely wrong and Holbrook had to deal with it. That's when Holbrook said they would do me a favor, (wink wink) and replace for me. Because of their incompetence, I went without A/C basically this whole summer! They installed 3rd compressor and added more freon on 8.16.22, I specifically asked them if they fixed the leak, as I cannot go through this anymore, the tech said there was no leak, valves needed to be tightened (I had to pay for freon thats not covered under warranty). 3 months later not working again! Rather than come back to address issue in mid November, when I still had warranty, (heat was only blowing out warm, then turned to cold air) they placated me stating all was fine with unit as its more energy efficient now. In beginning of December compressor started making really loud noises again. When I called them on 12.12.22, I was told my extended warranty expired on 12.4.22!!! And now I would have to pay $250 for service call and $250 an hr after that, as again, THEY NO LONGER SERVICE MY AREA. I then asked to speak to Scott Rossen, the owner, as how could he charge me this amount when clearly there's something wrong!! I'm still waiting for a call back, I won't hold my breath! Since I was no longer under warranty, I called another HVAC person, the first thing he told me is I had a huge leak and my freon is pouring out again!!! This is the reason why the compressor kept on breaking down. The compressor would need to be replaced again if I didn't call the new HVAC company. Also the thermostat Holbrook replaced, was not compatible with my system, so that's why heat never came out hot, only warm, then turned to cold air. New HVAC person fixed leak and installed proper thermostat within 4 hrs that Holbrook couldn’t fix in 3 years!!!! I had to pay $2200 in total for this visit (freon, new thermostat and their time). In total I paid almost an additional $3,000 because of Holbrook's incompetence. I'm more annoyed over the unnecessary aggravation and the time I wasted on them. I purchased a new HVAC system so I wouldn't have issues, all I had were issues because of them ughhhh"

"We are very pleased with our kitchen remodel. Amy Nathan guided us through the process. She made excellent suggestions while paying attention to every detail. The sub contractors did excellent work and they were extremely courteous. Mark Taylor facilitated the progress and kept us well informed every step of the way. All the work was done on time with minimal inconvenience. McClurg lived up to their reputation for high quality work and excellent customer satisfaction. We recommend McClurg without reservation."

"Scott, a salesman from Arrow Fence, was the most positive aspect of our experience with Arrow, unfortunately everything after that fell flat and we are left extremely unhappy and unsatisfied. After the install, we noticed a few minor issues such as the gate being put on the wrong way, but more importantly that black spray paint that was used for touch up, had boldly made its mark on four slabs of brand new concrete. Not only did the install crew not come forward to tell us, but the follow up call to Dave was less than productive and it has been a run around for the past 3 weeks to get a hold of anyone to get some sort of compensation. It is hard for the owner to understand that we do not want Arrow Fence to attempt to clean the marks and potentially make what is bad, worse. The tone of all conversations with Joe and Dave have made us feel like this is our fault, we are an inconvenience to them, and that the problem that their install crew made was minimal. In the end, the bill for full payment was sent to us with the only compensation being that they would try to come and fix it, and we are left with black spray paint markings that will remind us not to recommend or choose Arrow Fence again."