Get matched with top well and pump technicians in Kendall, NY

"VERY PROFESSIONAL- John has been our go to plumbing guy for years now. He has replaced kitchen faucets, moved the toilet in our half bath, replaced outdoor water spigots, replaced tankless water system and more. He and his team are dependable, honest and quick to respond!! John explains / shows what the issue was and what to do to prevent from happening again. I would recommend this company over and over again."

"Communication was excellent (he talked me through what was needed, alerted me when, once he got started, changes that he found. He walked me through the plan, alerted me of any changes. He alerted me of any/all costs and how they were determined. Was respectful of my property and of me. We started late because his last appointment went over, but when I reached out he also communicated that. Overall, it was a very positive experience and I will recommend him (and use him) in the future. "

"Very professional from the first phone call all the way through to completing the job at hand. Would definitely recommend. Job well done."

"as advertised"

"Astar: S#!tshow Incorporated An absolute catastrophe from the moment I sent them money until they finally got their act together to finish the project four and a half months later (with mediocre results at best). Their ability to communicate was abysmal and they utterly failed to take any sort of meaningful responsibility several times over. They proved unable to track information both internally and especially coming from me (even by email!) and in the end seem not to have much of an understanding of the products they sell. The trouble initially arose from their failure to note the several times I told them I was in Putnam rather than Dutchess county. It turns out they're not licensed to work in Putnam, but rather than doing the right thing and telling me that so that we could find a solution, they gave me nebulous excuses about how there was a snag with the electrical permit and that it was going to take a little more time. They were quick to get some things installed (probably so I couldn't walk away from the contract if I learned what was really going on), but then were unresponsive and would only give me a runaround on when things would happen and never answered my questions fully. This issue almost screwed me out of a rebate as I had to tell them several times that I'm with NYSEG instead of Central Hudson before they got it right. Their initial timing estimate left me with the choice of shlepping diesel for a few weeks to keep my hot water running or dealing with 100+ gallons of fuel oil when the job was done, so I went with the former. That would've been easy if it had hit their early target of two weeks and a reasonable but manageable hassle at their late target of six. They left me cold for three unexpected months (Jan-Apr) during which I spent many hours and hundreds of dollars on diesel, firewood, and electric heaters (not to mention an astronomical electric bill). In compensation they took roughly $1200 off my $43000 bill, which feels about like getting a dollar tip on a $20 check. Along the way, there were other issues (such as their plan to leave the boiler "as a backup" for me to deal with despite my having told their sales rep point blank that my whole aim was to remove the boiler). The quality of work was OK, but by no means great. The vents they use are absurdly cheap, don't really open & close properly, and the control knob frequently comes out when I try to operate them. Information from the installation planning meeting was either ignored or changed on the fly but their technicians, and one of their guys gouged my mechanical room door while removing the old boiler tank (which would've been easily avoided with the extra minute's work to put a blanket over it) & didn't so much as apologize for it. On top of it all, I'm still finding trash from the job around my property. Finally, their design of the system doesn't allow different rooms to run different functions; an issue I never would have accepted if I'd known. (for what it's worth, that seemed a surprise to the technician who came back to address the non-functioning thermostat they initially left me with). Also: upon the end their last scheduled install day, and with zero warning that this was going to happen, the installer demanded that I pay the remaining $23000 balance right then and there as though everyone simply has that amount of cash in their checking account or available on their credit card at all times and would not leave until I put half on a card, only accepting the half payment because I could name issues they still needed to come back and fix. Jason, the rep that sold me the system in the first place was kind, courteous, and gave me lots of faith in that company. I don't believe that was misleading me intentionally, but I deeply wish that they'd sent someone less likable and more reflective of the way their company actually operates. They sell an image of professionalism that absolutely misrepresents them as a company. Listen to the complaints about their outlandish pricing and terrible service. Jason told me that Yelp offered to scrub the bad reviews for them for an exorbitant amount of money and to trust the other sites, but I can only conclude that it's a lot cheaper to manage your brand image on Angi and other, less ubiquitous review sites."

"The project went very smooth. Tim was the only one that brought up points that other contractors did not. 1. The window I already had was too close to an electric panel. Most contractors want to charge a lot extra to block it in to move new egress window over. Tim did not and said it would not be a big deal. 2. Had many good reasons why I should go with a slider for my particular situation. 3. Estimate received did not just had a price but listed the work to be done properly. Too many contractors skip the details. 4. One of the only contractors that would dig all the way to the footing. Most just dig a hole with a post hole digger for the drain and cut corners. The project had to be rescheduled a couple times but that all was smooth. Brandon, John and crew arrived on the start date and you could tell right away they had a smooth process for installing egress windows. No damage to the lawn because they lay boards down to protect it. Brandon addressed my concerns about the drain and after discussing with him I felt much more comfortable having a better understanding of it. Great communication. They were neat and tidy in the house. I had no idea what to expect having a hole cut in my foundation wall. However, it was suprisingly not that messy. All flashing details with the window were done properly. No complaints I would hire again. In a few years I will be calling about my garage floor."

"D'Angelo's service has been excellent."

"Once Bob Waters and his son Cody and associate Chance arrived on site, the work that I contracted for him to do went flawlessly and was completed in a timely and very professional manner! Bob and his crew followed the written quote he provided to me to the letter and there were no surprises, or additional charges. He brought screened top soil to lay down as needed and when Cody spotted some low spots around my yard, he asked if I wanted them to drop some top soil to those areas as well; which they did and at no extra charge. The website is very informative and outlines the scope of the Company's offerings and capabilities. Needless to say I would highly recommend Waters Basement Services to anyone requiring the services that they provide. You can tell that this is a family owned business, from the pride that Bob excludes when talking about his wife running the front office, to his son and potentially his grandsons working with him taking care of Customers in the future! BRAVO!!"