Get matched with top solar panel pros in Johnstown, NY

"We hired Pete the plumber in 2018 for a toilet clog. He charged us close to $400 dollars for removing the toilet and running the snake through. Fast forward until now we have the same issue. When I called I wanted to double check the price. He said $275. When I mentioned my previous experience with him over the phone he claimed that was not him that he never charges that much money. When he came over i showed him the receipt he gave me in 2018. He said he charged me that much money cause he had to remove the toilet bowl and walked right out not even having the decency to ask how can he help. Would I hire him again? Absolutely NOT! Would I recommend him? NO!!!!"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Online repair. He has helped me in the past and I cannot say enough nice things about him. The next day I had a tiny issue and he responded immediately. Thorough. Thank you!"

"I have known Scott Hyman for years. He is the best heating and AC, everyone will experience confidence, fixing, and honest. Jim Israel"

"Professional, courteous, and efficient."

"I will no longer be a customer of Mohawk Heating. On November 1st a technician replaced my thermostat. A Honeywell T4 Pro was also the replacement thermostat for my home. All I have is a boiler, so the work consisted of removing two screws, disconnecting two wires, then attaching a new faceplate and reconnecting the two wires. Almost forgot, he put two batteries back in. The technician then went to the basement to make sure the boiler was running okay, took a quick look and recommended some work on the system. The whole process took about 45 minutes. Imagine how shocked I was to be told the total was $545.21!!! I knew the service call was $125, so I figured on the high side it would be about $275. What an expensive lesson learned on my part. How could anyone, in good conscience, charge such an extreme price for this kind of job. I do regret not following through with attempting to replace it myself. This was a very costly mistake for me."

"James & Ernie installed a new water heater for my dad on 11/27. It was an emergency and Roland J Down came through with expert service and James & Ernie did so with the utmost in professionalism and treated my dad with thoughtfulness and respect. They were there to perform the work needed within an hour when the company my dad always used didn’t know when they could help. Thank you to a new, very happy customer. Mr Harry Loucks"

"They, thankfully, were willing to come on a weekend evening (at a higher but reasonable price) to resolve the main line sewer backup. I've had this problem occur before due to roots in the line. High pressure jetting cleared the line. However, another backup happened again about five days later. Again they responded promptly and used a camera to find that some persistent roots that had survived the first line cleaning. After thoroughly cleaning the main line again with high pressure jetting the problem was taken care of. Rotor-Matic stood by their work warranty and there was no charge for the second trip although it took about an hour and a half. Jason also made some excellent and helpful suggestions for preventing future problems. Everyone was pleasant, courteous and professional. (Yes, masks were worn at all times)."

"Short story a 1 day install turned out to be 6 days over two weeks because: 1- they MIS MEASURED for the furnace 2- drilled through a bathroom wall running wires for the thermostat. Their fix is worse than the hole they created. the hole was about 1/2 inch and the patch is about 6"x4" and they do not match paint so our bathroom wall looks horrible. We have to get the paint and materials to fix it. 3- Four days after the install, the new thermostat died and had to replaced. They will not offer credit for our time/expense to fix the hole or the extra 5 days we had to be home so they could fix their errors When I called to speak to a manager, it took from 9/29 to 10/3 to finally get through to one (I called many times and only had 1 return call and he said they would fix all their errors and make things right). Another mgr called me back on 10/4 and left voice mail), I returned his call the same day and it is now 10/10 and still no return call. And we have been loyal customers for years (all HVAC service through Danz, had service agreements, hot water tank install, etc). This is how they treat loyal customers!! If I could give 90 stars, I would."

"Both installers were prompt, professional and did a neat installation. The company said installation would take two days and they were exact. We would highly recommend this company for future services. It is very high quality work."