Get matched with top toilet pros in Hempstead, NY

"Barbara was phenomenal. A true professional dedicated to her craft and excellent customer service. We had a custom toilet that stopped working, and a leaky faucet in the same bathroom. She reached out right away after requesting a quote through Angi, and she came the same day. At first she told us that the toilet required a part she’d have to order, and after fiddling with the faucet, recommended the 15 year-old fixture be replaced. I offered to purchase it from Home Depot or Lowe’s she agreed to come back to replace the old one and install it in 3 days. After she left, she called me back and asked if she can return because she figured out how she could try to fix the toilet with existing parts she had in her truck. She did it. The toilet is functioning better than it did before the problems began! She then returned 3 days later as promised to replace the bathroom faucet, a complicated project because of the cabinet structure that she stuck with and skillfully completed. On a personal note. We bonded once I asked about the name of the company, which her father, who founded the company, named after his Navy ship. My dad also served in the Navy. Barbara kept me regularly posted about when she’d arrive and the progress of the work. She was true to her word. I’d gladly paid her for her excellent work."

"I would recommend this company to anyone with sewer/drainage problem!"

"The drains in my old house with a lot of big trees in the front yard got clogged, so of course I thought the worst, imagining that the whole sewer line would have to be dug up. Never hire someone when you are panicked, because you do not have a chance to shop for price. Now I know that this service could have cost me a lot less at other reputable places. But that is not my complaint.
As for the service itself, it was really fine. They were responsive, came quickly, called back, all that good stuff. Did not try to sell me more than I needed, dig up my whole yard, etc (it was only a problem with one toilet line.) Jay was a bit too happy to hold up a bag of stuff to "educate me" as to what was clogging the line (unflushable wipes) when a short explanation would have done just fine. That may have been rude, and I wonder if he would have done it with every client, but whatever.
My real complaint is this: as I wrote the check, Jay handed me a review form...and then stood there, waiting for me to complete it and hand it back to him. When I refused, he said I would do it online (of course I could) but there was...oh, attitude.
I thought that was obnoxious. Worse, I can imagine lots of people being intimidated enough to let him get away with it. Which I did not, though he then literally tried to grab it out of my hand (I had already written notes on it and had no intention of giving it to him.) This behavior totally skews the validity of any reviews his company might get, and so I advise that you not rely on these reviews alone in deciding whether to hire MAKO.
I can't imagine that what he tried to do is Angie's List protocol.
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"The men from Priority arrived on time. They checked why our toilet was not draining properly and discovered that our cesspool was full, preventing the toilet from draining properly. The men had the cesspool pumped out quickly with no complications and were very professional in giving us our options of pumping out the cesspool or considering replacing it since it is very old and will need to be eventually. There was no pressure on which decision to make and we greatly appreciate their professional way.
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"I noticed water leaking from the base of my toilet and put in a request through Angie Chris from Rapid Plumbing Service called me within a minute and came by soon after After removing the toilet it turned out the flange was broken Chris cleaned and replaced the flange and reset everything very quickly I am very happy with my experience w/ Chris and Rapid Plumbing Service!"

"I was thrilled to have AJ Perry arrive at my door so quickly to fix my clogged toilet especially on a Sunday. He was friendly, professional, and above all he got the job done with his expert knowledge of plumbing and did it all at a very fair price. I am extremely happy with the overall work and experience. I would consider using him again if I had a plumbing issue again. Thank you very much."

"Joe is great in an emergency situation. I had a problem with a toilet in a 1 bathroom home fixed same day Very friendly and efficient. Took care of a couple other issues also. Makes sure everything is cleaned up before he left. Would use him again."

"Although the worker was late, It appears thus far that he has resolved my plumbing issues. I have had a plumber come three times prior and the issue had not been resolved. This cost was very reasonable. I would call the company again."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n

"Ackeno responded to my request very quickly and came over the next day. He quickly diagnosed the issue and replaced my toilet, stopping the leak through the floor. He was patient in answering all my questions and his price was fair. I would recommend!"