Get matched with top toilet pros in Hempstead, NY

"Our toilet flapper had a problem last summer and a handyman tried to help us fix it as a favor to us while doing another job in our home. He said that he was missing a small key part from our supplies, but he did his best. So then we called in another plumbing co. to help tweak it back to 100%. More $$ and it still was not up to par by co #2. So then we tried to fix it ourselves, which lasted a few months fine. But then, it when it went totally kaput. Yikes! So we let it sit for a month, completely useless to all. Finally yesterday we woke up and said that THIS is the day that we will get this properly fixed!!!! I reviewed many Anglie's List reviewer's comments and narrowed it down to Barnagat. I bought the necessary items early that AM to make sure that the supplier had them in stock. Then I reached out to Barbara and was so appreciative that she was able to take my call because I had little time remaining to meet all timelines. I explained to her our needs, our timeframes, etc. I told her our main job was the toilet but we had a few side jobs too if possible, all upfront. She called us back shortly afterwards, after she managed to change her schedule around to meet our time needs, which we greatly appreciated!!! She called prior to the agreed upon arrival time to responsibly notify us that she was minimally delayed, just as the others had previously mentioned. She was professional, polite, warm, friendly, and caring. She is very genuine. I have waited a full day to hold off on writing this review to confirm that it was done accurately (after usage), and indeed it surely was. We are nothing but grateful to Barbara for her help from A to Z and will surely call on Barbara again in the future. Thank you so much Barbara!!!!"

"I would recommend this company to anyone with sewer/drainage problem!"

"The drains in my old house with a lot of big trees in the front yard got clogged, so of course I thought the worst, imagining that the whole sewer line would have to be dug up. Never hire someone when you are panicked, because you do not have a chance to shop for price. Now I know that this service could have cost me a lot less at other reputable places. But that is not my complaint.
As for the service itself, it was really fine. They were responsive, came quickly, called back, all that good stuff. Did not try to sell me more than I needed, dig up my whole yard, etc (it was only a problem with one toilet line.) Jay was a bit too happy to hold up a bag of stuff to "educate me" as to what was clogging the line (unflushable wipes) when a short explanation would have done just fine. That may have been rude, and I wonder if he would have done it with every client, but whatever.
My real complaint is this: as I wrote the check, Jay handed me a review form...and then stood there, waiting for me to complete it and hand it back to him. When I refused, he said I would do it online (of course I could) but there was...oh, attitude.
I thought that was obnoxious. Worse, I can imagine lots of people being intimidated enough to let him get away with it. Which I did not, though he then literally tried to grab it out of my hand (I had already written notes on it and had no intention of giving it to him.) This behavior totally skews the validity of any reviews his company might get, and so I advise that you not rely on these reviews alone in deciding whether to hire MAKO.
I can't imagine that what he tried to do is Angie's List protocol.
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"Called and left message explaining issue of finding wet toilet paper underneath vent outside. John called back within 10 minutes. He answered my questions and was very pleasant. Paul the technician arrived 10 minutes before scheduled appointment. Very knowledgeable and courteous. Originally was having just one cesspool serviced but felt comfortable enough to have the second one done and install collar on tank. They are now my cesspool company without hesitation. Highly recommended and trustworthy.
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"Excellent plumber. He replaced cracked flange under the toilet and replaced toilet bowl with new one. Cleaned up the work area after finished."

"I was thrilled to have AJ Perry arrive at my door so quickly to fix my clogged toilet especially on a Sunday. He was friendly, professional, and above all he got the job done with his expert knowledge of plumbing and did it all at a very fair price. I am extremely happy with the overall work and experience. I would consider using him again if I had a plumbing issue again. Thank you very much."

"Joe is great in an emergency situation. I had a problem with a toilet in a 1 bathroom home fixed same day Very friendly and efficient. Took care of a couple other issues also. Makes sure everything is cleaned up before he left. Would use him again."

"I own an air conditioning company, so I understand the value of service. I had a clogged kitchen sink that I tried to clear myself. Unfortunately, I only had a 25 foot snake and it just wasn't long enough to reach the clog. When I called a few places near me, I got the same attitude when I explained that I know how to remove the trap, check the garbage disposal, etc, etc. They knew they were not going to take advantage of me, so they just threw a high price at me and couldn't wait to get me off the phone. I then checked HomeAdvisor and saw Draino Sewer Cleaning's reviews. I filled out the online service request last night and within minutes, the owner was on the phone with me. I appreciate how fast he called. He listened to me explain my problem and respected the fact that I knew how to remove the trap, snake the main line, etc. I asked for a price and he gave me an extremely fair and "firm" price. I asked how his guys would know if it's just a clog in the kitchen line or the main line, and he said: "since every other sink and toilet works, it can't be the main sewer line". He assured me it would just be the kitchen line. Right there I knew he was honest, so I scheduled an appointment for the next day. He told me his guy would be there between 10-12pm. He showed up at 9:45am, which was great because I needed to get to my office. The technician Pete put a tarp down on the floor, removed the trap, carefully removed the water with his own bucket (didn't ask me for anything because he was well prepared) and brought in a 50 foot snake. He extended the entire 50 foot length through the pipe, snaked it back out and at the end was a baby wipe! Those things will destroy your entire plumbing system. He replaced the trap and waited to see that the drain was clear. Pete was a nice guy, very clean when working and did a great job. I paid, gave Pete a tip and will have them come back once a year to clear the main drains to the house just as a preventative measure in the future. Great company!"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n

"Ackeno responded to my request very quickly and came over the next day. He quickly diagnosed the issue and replaced my toilet, stopping the leak through the floor. He was patient in answering all my questions and his price was fair. I would recommend!"