Mr. Rooter Plumbing of Central LI

The only positive so far is the promptness of response. Charged for work not completed: The first technician dispatched on September 3 simply did not complete work for which I was charged. I was charged $456.33 for replacing a wax ring and rebolting down the toilet. The area was not drying and upon close inspection, we discovered the leak was still active. The second technician immediately noted that the toilet was not properly revolted - it was loose. The wax ring had NOT been replaced. He replaced the wax ring and reset the toilet. May have completed unnecessary work: the technician ran a cable line to "remove a stoppage". My husband had already done that task, which he was advised of when he arrived. Claimed it was necessary as the sink Sheetrock was wet and blockage could also cause the leak. Expensive. Total was $1378.80: It was $351.05 for diagnosis. The falsely charged wax ring replacement was $456.32. They charge $433.68 to remove a stoppage in the sink.

Yes.. great job.

Brandon was great, 5 stars to him. He walked me through the process, explained the pricing. Very professional. It was a stress-LESS experience. I felt confident that the job was in good hands. Definately will recommend company and call on again if needed.

The job was done perfectly and efficiently, the plumber was courteous. Arrived early and completed the job within the timeframe needed for condominium restrictions. Office staff was pleasant to talk to. I will use this company again for sure!

Mr Rooter sent Bilel out within the hour. He gave us a free estimate which we excepted and then did the job straight away. Polite and helpful. Great job, thank you

Mike called in response to my problem very quickly and set up an appointment . Eddie came on time. He fault isolated my problem and recommended the repair action. I would call again for there support.

Derick was great, very informative and did a great job fixing my issue

worked out OK

From the first phone call received to this promptly issued follow-up inquiry these folks have their act together as few in the world do these days. Every part of the machine knew their part and played it well. Would definitely use again i(and again) ??

Mr. Rooter send someone to assess the problem and advise us of the cost to repair it. As they did not have the part we were given the option of ordering it ourselves or they would order it. We opted for them to order the parts and install it when it was received. Upon receiving the parts they called to install the parts and provided a timeline as to when they would arrive and install said parts. They arrived within the time stated and completed the repair.

The work was done and im very happy. The worker was very courteous and did a great job.

Employee was great! He got the job done quickly and the results were great. Really liked the person you sent, knowledgeable, friendly and very helpful

Service was excellent and attitude was great. However the pricing is a bit steep but runs average with competitive companies.

The price for the work that was done was outrageois

Very knowledgeable about the job

THEY SEND A PHOTO OF PLUMBER W ALL INFORMATION AND FOLLOW UP CONSTANTLY WITH TRACKING AND DISPATCHER FOLLOWS UP AND IS AVAILABLE TO HELP ALL THE TIME. EASY, FAST SERVICE, PERFECT WORK, PROFESSIONAL, NICE! 100% HIGHLY RECOMMENDED

.

Over charge me. But we settled

Fix the problem in a timely manner. Joe. The tech Very pleasant man .very satisfied with the work done

They did a very good job, as soon as I hit the button on home advisor they called me immediately they did a good job, they were clean quick, they were very nice and punctual and super helpful, they did a good job, everything seems to be fixed I am very happy with them

Eddie and his crew were very professional and arrived on time he was also very knowledgeable and very considerate about pricing. I will definitely use his services again for any plumbing repair.

good communication from all involved , arrived promptly, explained in detail the work to be done ( replacement of old leaking cast iron basement sewer pipes) job done quickly , efficiently and price as quoted = no surprises ! Happy to have used Mr rooter plumbing of LI.

Very professional but very expensive

Derick was efficient and kind. So happy with quick the job was scheduled and then finished. Would hire again.

Technician was on time, courteous and professional. He kept me informed of what he was doing and why!