HSM Piping & Heating Inc was the best. They did boiler repair for us.

I had a clogged drain that was driving me crazy, and HSM Piping & Heating Inc. came to the rescue! For just $85, they showed up promptly, diagnosed the issue quickly, and had everything flowing smoothly in no time. The technician was professional, courteous, and clearly knew what they were doing. I really appreciated how transparent and fair the pricing was—no surprises, just great service. If you’re dealing with any plumbing headaches, I can’t recommend HSM enough.

I had a violation from DEP and needed a licensed plumber to relocate the water meter, correct meter set, and to replace the meter. The plumber Ackeno Stewart told me he was licensed and we were good to go. To my recollection I paid him 1/2 upfront and it went downhill from there and I believe the agreed amount had increased. He was no longer answering my calls and when he did he told me that he needed to wait on the permit from a lady he would call. He took an exorbitant amount of time to complete the job. My violation bill that began around $1k had skyrocketed to $3k. I decided to file a complaint with Angie's List, he then decided to respond, but not in a professional trying to alleviate things matter but a you won't get your money back time of energy. I had a terrible experience and would not recommend. I was a brand new homeowner, a single woman, and he took advantage. This is fresh in my mind because I just attended an event to remove a Lien from my home due to my water bill.

They completed 2 plumbing jobs. The work was quick and painless.

Ackeno just left and he did a great job! He is straightforward and honest, hustled to get the job done (a leak under the kitchen sink) and was very fair and transparent with pricing. I told him he is now my guy for all plumbing needs. Ackeno is a real standup guy! I wouldn't hesitate for a second to hire him again or refer him to friends.

Akeeno did an amazing job! He was patient and professional. He took his time to figure out what the issue was and solved my problem! My heat was restored and me and family can’t thank him enough! I definitely will hire him again and recommend him to my friends and clients! Thanks Akeeno! 😊✌🏽

Everything came out beautifully

Very well. I'

We had a leaking pipe originating from the upstairs bathroom that eventually collapsed a portion of the ceiling below in the kitchen. Our plumber was Ackeno and he first came to assess and provide a quote for the work. We were in agreement with the work and the cost for the fix. He showed up the next day and immediately began addressing the issue. He was very professional, neat in his work and finished ahead of schedule. I would definitely recommend Ackeno .

Ackeno just left and he did a great job! He is straightforward and honest, hustled to get the job done (a leak under the kitchen sink) and was very fair and transparent with pricing. I told him he is now my guy for all plumbing needs. Ackeno is a real standup guy! I wouldn't hesitate for a second to hire him again or refer him to friends.

Amazing! Keno came highly recommended and he and his apprentice did not disappoint. They were patient with explain the issue, the game plan to fix issue and how things should work properly. To top it off they were very patient with my very inquisitive 7 yr old and all her questions. Will absolutely recommend to all who need boiler service! Thanks Keno!

We hired Keno to install a new heater/boiler when our old one broke. His price was reasonable. He is very knowledgeable and professional. During the job, he constantly kept communication with us to provide us with updates and to answer our questions. I would recommend him if you need someone for your heating system/boiler.

The assessment of the job was very clear as to the steps required to get to the desired results of getting a safe and to standard installation completed in a timely manner After getting quote from others professionals in this area of experience plumbers the choose was obvious that Mr Keno from hsm piping & heating Inc was the best choice and they didn’t disappoint, The job was clean and professional done and communication throughout the process was second to none, thanks for an outstanding job!

I was frantic due to my boiler not working with my handicapped sister in the house. Ackeno came early in the morning to replace a section of pipe and the gas valve, restoring the heat and my desperately needed piece of mind. I certainly have more work for him in the New Year! Sherri Thorne

They wanted cash and did not wish to give receipts for their poor work, they did not check their work and missed soldering a joint which I completed before closing the wall. They refused to complete the installation of a shower body so now I am left without a handle to turn the water on and off. They are unprofessional and unskilled. Avoid them..

Ackeno provided me with a free quote and delivered exactly what he promised, including a drain pan with drain system to protect against water leak. I was considering between tankless and conventional water heaters, and Ackeno was very knowledgeable about both systems. He's very cost-conscious for his customers, and the price was reasonable. The water heater he got for me is a high-quality commercial one, which is more durable against corrosion. I'm glad I hired HSM.

My hot water tank was leaking and I was getting worried that it might burst. reached out to Angie's list and lucky for me that out of the many companies who could have called me. It was HSM piping and heating who called within 15 minutes. A gentleman by the name of Ackeno was asking me many questions, but all along he could hear the concern in my voice of how worried I was. At 8:00 PM. He drove the 45 minutes to my house looked at my situation and assured me all would be well until a new water heater tank was installed. Ackeno was very professional, polite, and most of all honest when it came to what the cost would be, and what he needed to do. Within 24 hours my new tank was installed. The old one was very corroded and had served me well for the 12 years that I had it. No one wants to have to replace a hot water tank but if you do Ackeno and his team will make it the most worry, free, and pleasant experience possible. For anyone needing plumbing, piping or heating work in your home or business I strongly recommend calling Ackeno at 631-507-1000. You will be glad you did.

Ackeno is a ver polite and honest man who does spectacular work. I highly recommend using Ackeno for any plumbing or heating needs you are in great hands.

Good job, neat,

I am so grateful that we had Ackeno and his team repipe our home! He is kind, amazingly communicative, and very accommodating. He could tell that we were struggling financially after purchasing our house, and he did everything he could to work with our budget, all while doing an A+ job. Originally I had posted a request on Angi’s for a main line replacement because I had already scheduled another company to repipe the interior. Ackeno reached out to me within minutes and said we might not need to repipe the main just yet and that if we wanted, he could give us another quote for the interior repiping. He was at my house within an hour to take a look at the situation and told me he could repipe the place in copper for the same price the other company was going to charge me for pex and he would be able to finish the job by the end of the weekend. He also pointed out some huge problems in our house (it was built in 1926 so you can only imagine) that the other plumbers did not catch. He also mentioned that there was no need to bust open the walls like the other plumber was going to do which was a huge relief. I thought the deposit was a little bit large so I was worried at first, but he got me on the schedule within a day and was extremely communicative. This first visit was on Monday. Ackeno arrived at our house by 9am that Wednesday and stayed here to do the job thoroughly until almost 10pm. The house had a lot of surprises along the way but he was determined to get through them so that we can use our water again. The repiping was a work of art - he swapped out all of our galvanized steel for copper, replaced the leaking cast iron that had probably been there for 100 years, cleared all of our aerators, installed a whole-house water filter, a boiler auto feeder, and a boiler switch valve (both of which were missing), and left the house cleaner than it was when he started. When he turned the main valve back on, the pressure couldn’t get back to where it was before which he said happens often if the main is the problem. He had some more work to finish up so he came back the next day to finish everything up. At the end of the job, our pressure was still abysmal because of the ancient main line. He gave me advice on how to talk to the city about it, but unfortunately they were unable to help. Seeing that I was defeated (and he probably was probably disappointed that all of the work he did, which had to be done anyway, did not resolve our pressure issue), so he called back me up that night saying he could he change the main valve which was under concrete to see if that would help. Sure enough it did and given how corroded that galvanized valve was, I don’t know how any water ever got through to the house. While I know I still need to replace the main eventually, I can at least relax for now and allow my funds to recover before jumping into more repairs. The job, which expanded beyond the initial scope, was completed by Friday afternoon. Every other company we spoke to was telling us they would not be able to start until at least another week and given we had pressure from our insurance to complete the job, this was a huge relief. I can now relax and enjoy my weekend. I cannot thank Ackeno enough for everything he did and for his patience with me (I asked a million questions). He taught us so much about our home and saved us so much stress and money. I can go on and on about how great he is, but you should just hire him and find out yourself.

MR.Ackeno from HSM was a real professional , patient, courteous did excellent work and respected my property.They made sure everything worked properly before leaving, and when they finished, they left their area neat and clean. I couldn't ask for more. Thanks very much, Mr.Ackeno & HSM

A shame there is no option for negative stars here. This was the worst experience we have ever had with a "contractor." Ackemo lied, cheated, delayed, denied, and never got the job done, after charging us a painfully high price. Do not be sucked in - as we were - by his prompt initial response to your project bid. He'll show up right away, do some fraction of the project, bill you, never come back on time or as promised over weeks and months.

Ackeno of HSM installed a Navien NCB 240/130H and some filters, valves, etc as part of the install Every thing was great with the install and has been working great since. Communication was good and he did everything he agreed to, for the price agreed, and in the timing agreed. I have already hired him for other jobs and referred him to friends. Ackeno is my go to for all plumbing jobs

Turnaround was very quick. He did a free quote and installed a new water boiler within two days. He was able to answer technical questions and explain exactly what was wrong in terms I could verify. He also broke down the invoices so I make pay with multiple credit cards. He places a sticker on the boiler with his contact info incase there is ever an issue with the boiler. He also cleaned up after himself and helped me reorganize the boiler room after the installation as I also use it for storage space. Lastly, he carried the old boiler and put it in a storage area in case we ever need it for parts. His quote was $4,000 less than the quote provided by our previous plumber.

HSM was great! They responded quickly to my inquiry, quoted me a fair price and got the job done extremely fast and in a professional manner! Would highly recommend!