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Recent Pool Installers Reviews in Guilderland

• Concord Pools Ltd

  5.0

  I emailed the owner Mike Giovanone and asked for him to send me a representative to look at my pool to give me some options. He came to my home instead within the week. After our initial meeting we then met at his office and went over all the options available for my renovation. He made suggestions I didn't even know existed, such as the deck jets. I picked out the new liner, we set the date for construction to begin, he gave me a list of sub-contractors he works with to call for the electrical, gas, concrete, etc... The day we took the cover off, I was horrified at the condition of my pool, it looked awful, I knew it needed work, but I had no idea it was that bad!!! Within a week, my pool had been transformed into a beautiful sanctuary I couldn't wait to dive into!! It is breathtaking and I haven't even done the concrete work or the landscaping yet! I knew that Concord would do a good job, they were the original builders of our pool and continue their stellar work and customer service 32 years later. I wouldn't dream of dealing with any other pool contractorshow more

  Phyllis S.
• Concord Pools Ltd

  5.0

  The experience we had with Concord was, and still is, nothing short of extraordinary. From start to finish, every member of the Concord Team went above and beyond with every aspect of the project, and they continue to do so to ensure we are satisfied. We felt as though it was a true partnership throughout the process, which has developed into a relationship with Concord, which continues now that the pool was completed. Concord truly values the relationships that they have with their clients, and that shows in the quality of their work and professionalismshow more

  Brad S.
• Concord Pools Ltd

  5.0

  I'd give them good feedback. The quality of the pool stood out to me. The quality of the pool would be my recommendation.

  Frank G.
• Concord Pools Ltd

  5.0

  We decided it was way too expensive. We were happy. They were good about coming in. They came on time. The estimate was way out of the ballpark. Our pool is surrounded by concrete and we were talking about redoing the concrete and all that. I guess they were on Angie's List. We also have friends that had Concord do something for them. They were high. They might have been fine to work with and all that and it probably would have been a good result but they were very high. It was too costly for us. Working with the guy was just fine. He was very personable and helped. They came out when they said they were gonna come. They were right on time. I couldn't afford them. Because of the cost, I probably wouldn't use themshow more

  Raymond D.
• Excellent Exterior and Deck Company, Inc.

  5.0

  We called them on a Thursday and he came between his sons baseball games, came on a Sunday morning, I was pleased with his responsiveness. It was a little higher then we thought but it was close to the other estimate we got. Very prompt, courteous and gave us the estimate.

  Chris C.
• CARIBBEAN POOLS & SPAS

  5.0

  It has been our great pleasure to work with Nick and Caribbean Pools. When considering which company to choose, we picked Caribbean because they were prompt, patient and transparent. They’re also a local, family owned company with over 30 years of experience. Nick took the time to sit down with me and review every aspect of the associated installation costs. He explained the timeline and even came over a third time to review the details and recommended location with my wife. I drafted up a design plan for the patio and pool which they were able to bring to life (see photos). Their prices were competitive and I feel that we recovered a great return on our investment. They were on time to the job, polite, safe and respectful. They made sure that the job site was left clean and safe at the end of every workday. At the completion of the work, Nick spent the morning reviewing the operation of the pump and heater as well as maintenance. Overall, I cannot recommend Caribbean Pools highly enough. I will most definitely recommend them to my family and friends and plan to continue to do business with them (openings and closings) for years to comeshow more

  Joe F.
• CARIBBEAN POOLS & SPAS

  5.0

  I would recommend Caribbean to anyone. One of the owners Nick or Dean were always onsite. Nick was extremely responsive to any question or concerns and even on the weekends. Installing a pool was more stressful then I originally thought but they walked us through every step of the process. All their employees were professional and extremely nice. I can't wait to spend the summer in our pool! Thanks Caribbeanshow more

  Jennifer M.
• CARIBBEAN POOLS & SPAS

  5.0

  I purchased an above ground pool from Caribbean pools last year and was pleasantly surprised at how smooth the entire process was. First impression was excellent when I called for information. The clerk was very helpful and knowledgable and patient with all my questions. She suggested I come into their showroom to see the actual samples of pools they had. We did and the store was very clean and stocked with plenty of accessories, including fun floats for our kids!! They even offer financing so we applied and got a 3.25% rate and they were able to install our pool only 10 days later. The crew were very effiecnt and polite and the owners Dean and Nick were there also. They were finished in 3 hours. Kids were swimming the next day. The crew also helped us with some electrical issues and sealed some cracks in our concrete deck at no charge. Even though it's only March 8, I called to see when there showroom would be open so we can get our opening chemicals and the owner Dean advised us that they have already been open for a couple weeks now and they offer a 10% customer loyalty discount for all store items including chemicals. I think that is great and thought I should take a couple minutes to right this review. I would highly recommend Caribbean pools for all your pool/outdoor needsshow more

  lisa l.
• CARIBBEAN POOLS & SPAS

  5.0

  This project, while stressful, went extremely well. We installed the pool on a hillside, so it required a retaining wall on one side, and 200 yards of fill on the other. The work was done on time and according to budget. Dean is ALWAYS available by cell phone and extremely responsive. Any large construction project that involves coordination of several parties (electrician, inspectors, etc) will be stressful, but Dean minimized that stress and was reasonable. His price was about 10% less than his closest competitor and the quality is TOP NOTCH. I would definitely recommend Caribbean Pools to anyoneshow more

  Adam S.
• CARIBBEAN POOLS & SPAS

  5.0

  We are very happy, pool has held up well. We have had minor problems, and Dean stood by the equipment he sold us and promptly replaced.

  jim M.