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Verified Reviews for Water Heater Service pros in Franklin, NY

*The Angi rating for Water Heater Service companies in Franklin, NY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Heater Service needs.

*The HomeAdvisor rating for Water Heater Service companies in Franklin, NY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Heater Service needs.

Last update on November 28, 2025

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Avatar for Highlander Waterproofing, Inc

Highlander Waterproofing, Inc

4.30(
151
)
•Approved Pro

Highlander Waterproofing, Inc

4.30(
151
)
•Approved Pro
Customers say: Quick response
79 local quotes requested
14 years of experience

At Highlander Waterproofing & Foundation Repair of Western New York, we specialize in basement waterproofing and foundation repair services. We are the proud recipient of the Better Business Bureau Torch Award for Ethics 2021! If water is invading your home, you are not alone. We offer custom-designed waterproofing solutions and foundation repair that you can trust. Highlander Waterproofing is family owned and operated and has a 100% commitment to our customer's satisfaction. Much like the foundation repair work we specialize in, building on a strong foundation is the key to success, which is why we have built our business on hard work, endless energy, knowledge and integrity. Contact us today for a free inspection at 877-415-0564 or [email protected]

"I hired Highlander to install a channel drain in front of garage to keep it from getting water in it. The guy showed up with his 16 year old son and dug the trench and laid the pipe very shallowly and left a large open hole in front of my driveway, that was one issue. The second issue was there was no slope to to the pipe. It is straight so the water is not actually draining. The third issue was they cemented the grates onto the the channel drain when they are supposed to be removable so you can clean it. They did correct that and the hole near the driveway they patched with stone, but it is still not pitched properly and the concrete was cracking almost immediately after drying, I asked for the salesman to come back and look at it and asked him if it looked professional, because it didn?t to me or my stepfather who does concrete for a living, and his response was that it did. Well, less than an a year and grates are popping up because the concrete is completely cracked."

Rachel T on August 2024

At Highlander Waterproofing & Foundation Repair of Western New York, we specialize in basement waterproofing and foundation repair services. We are the proud recipient of the Better Business Bureau Torch Award for Ethics 2021! If water is invading your home, you are not alone. We offer custom-designed waterproofing solutions and foundation repair that you can trust. Highlander Waterproofing is family owned and operated and has a 100% commitment to our customer's satisfaction. Much like the foundation repair work we specialize in, building on a strong foundation is the key to success, which is why we have built our business on hard work, endless energy, knowledge and integrity. Contact us today for a free inspection at 877-415-0564 or [email protected]

"I hired Highlander to install a channel drain in front of garage to keep it from getting water in it. The guy showed up with his 16 year old son and dug the trench and laid the pipe very shallowly and left a large open hole in front of my driveway, that was one issue. The second issue was there was no slope to to the pipe. It is straight so the water is not actually draining. The third issue was they cemented the grates onto the the channel drain when they are supposed to be removable so you can clean it. They did correct that and the hole near the driveway they patched with stone, but it is still not pitched properly and the concrete was cracking almost immediately after drying, I asked for the salesman to come back and look at it and asked him if it looked professional, because it didn?t to me or my stepfather who does concrete for a living, and his response was that it did. Well, less than an a year and grates are popping up because the concrete is completely cracked."

Rachel T on August 2024

Avatar for Highlander Waterproofing Inc

Highlander Waterproofing Inc

5.00(
1
)
•Approved Pro

Highlander Waterproofing Inc

5.00(
1
)
•Approved Pro
14 years of experience
Free onsite estimate

At Highlander Waterproofing & Foundation Repair, we are the area's trusted experts specializing in basement and crawlspace waterproofing and encapsulation, along with foundation repair services for bowing and buckling walls, floor and wall cracks, and full foundation rebuilds to name a few. When you contact Highlander for a free inspection, you are choosing a BBB A+ Accredited, two-time Torch Award for Ethics Winner, with our most recent years 2021, 2022!

At Highlander Waterproofing & Foundation Repair, we are the area's trusted experts specializing in basement and crawlspace waterproofing and encapsulation, along with foundation repair services for bowing and buckling walls, floor and wall cracks, and full foundation rebuilds to name a few. When you contact Highlander for a free inspection, you are choosing a BBB A+ Accredited, two-time Torch Award for Ethics Winner, with our most recent years 2021, 2022!

Avatar for Neli Virtual Appliance Repair

Neli Virtual Appliance Repair

4.75(
475
)
•Approved Pro

Neli Virtual Appliance Repair

4.75(
475
)
•Approved Pro
Customers say: Super punctual
Recommended by 94% of Angi customers
Recommended by 94% of HomeAdvisor customers
28499 local quotes requested

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Did a great job "

Don F on November 2025

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Did a great job "

Don F on November 2025

Gilbert Plumbing and Heating

5.00(
1
)

Gilbert Plumbing and Heating

5.00(
1
)
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Gilbert Plumbing and Heating has been providing quality plumbing and heating services for over 25 years. We offer full heating equipment service including new installations, repairs and service contracts. We provide commercial and residential services for any heating system, plumbing or septic issues.

Gilbert Plumbing and Heating has been providing quality plumbing and heating services for over 25 years. We offer full heating equipment service including new installations, repairs and service contracts. We provide commercial and residential services for any heating system, plumbing or septic issues.

Paraco Gas

No reviews yet

Paraco Gas

No reviews yet
57 years of experience

Solutions and service are our specialties. That's why if you need propane gas and equipment, or other related products and services, Paraco is your one-stop energy shop. Since 1968, businesses and families that rely on propane have turned to Paraco to be their full service gas company.

Solutions and service are our specialties. That's why if you need propane gas and equipment, or other related products and services, Paraco is your one-stop energy shop. Since 1968, businesses and families that rely on propane have turned to Paraco to be their full service gas company.

Paraco Gas

No reviews yet

Paraco Gas

No reviews yet
57 years of experience

Solutions and service are our specialties. That's why if you need propane gas and equipment, or other related products and services, Paraco is your one-stop energy shop. Since 1968, businesses and families that rely on propane have turned to Paraco to be their full service gas company.

Solutions and service are our specialties. That's why if you need propane gas and equipment, or other related products and services, Paraco is your one-stop energy shop. Since 1968, businesses and families that rely on propane have turned to Paraco to be their full service gas company.

Owryen Interiors & Woodworking

2.00(
1
)

Owryen Interiors & Woodworking

2.00(
1
)
Customers say: Quick response
21 years of experience

For more than 10 years, Logan Balla has been working hard at making things work! Whether you need something fixed, replaced, installed, maintained, updated, or fully renovated, Owryen Interiors strives to exceed your expectations. Owryen Interiors is a husband and wife team that has been doing business in this area since 2004. I choose to work in this industry because I love to see a finished product that I can be proud of.

"At first, Logan appeared to be very dependable and timely. It took him a while to get back to us with a start date, but that part was okay as he was very busy. It was soon after he got started in which he began showing up later and later each day, leaving early each day, or not showing certain days with only a text message later in the afternoon stating he wasn't feeling well. He then text us and asked for more money as the project was "taking longer" than anticipated and was also "harder" than originally anticipated. Texting for more money is only slightly unprofessional, right? As he was nearing the end of his time in our home, I was looking through the work and began to notice paint all over the edges of my tile floors, on my wooden floors upstairs, and on my bathroom floor which wasn't even a room being painted by him. There is also paint in the carpet going up my stairs and under my railings. There was paint that was left in my bathtub from him rinsing his materials (which is fine, just clean up after yourself is all I ask). The paint has been chipping off of my molding and my stairs, the wall has cracked where he "repaired" and the work has to be re-done. Now, 3-4 months later, we have since hired another contractor and are paying additional money to correct Logan Balla's errors in our home. Professional and quality work is truly lacking in the area in which we paid Logan to repair within our home. This work is truly disappointing and I would highly suggest looking into another contractor if you have work to be done like mine."

Tyler Y on November 2018

For more than 10 years, Logan Balla has been working hard at making things work! Whether you need something fixed, replaced, installed, maintained, updated, or fully renovated, Owryen Interiors strives to exceed your expectations. Owryen Interiors is a husband and wife team that has been doing business in this area since 2004. I choose to work in this industry because I love to see a finished product that I can be proud of.

"At first, Logan appeared to be very dependable and timely. It took him a while to get back to us with a start date, but that part was okay as he was very busy. It was soon after he got started in which he began showing up later and later each day, leaving early each day, or not showing certain days with only a text message later in the afternoon stating he wasn't feeling well. He then text us and asked for more money as the project was "taking longer" than anticipated and was also "harder" than originally anticipated. Texting for more money is only slightly unprofessional, right? As he was nearing the end of his time in our home, I was looking through the work and began to notice paint all over the edges of my tile floors, on my wooden floors upstairs, and on my bathroom floor which wasn't even a room being painted by him. There is also paint in the carpet going up my stairs and under my railings. There was paint that was left in my bathtub from him rinsing his materials (which is fine, just clean up after yourself is all I ask). The paint has been chipping off of my molding and my stairs, the wall has cracked where he "repaired" and the work has to be re-done. Now, 3-4 months later, we have since hired another contractor and are paying additional money to correct Logan Balla's errors in our home. Professional and quality work is truly lacking in the area in which we paid Logan to repair within our home. This work is truly disappointing and I would highly suggest looking into another contractor if you have work to be done like mine."

Tyler Y on November 2018

Renewable Energy Solutions

No reviews yet

Renewable Energy Solutions

No reviews yet
20 years of experience

We are a building / remodeling company that focuses primarily on making homes and small business more comfortable and more affordable to heat and cool. (Although we also do really nice remodel work.) When looking to improve on energy efficiency we like to start with a comprehensive assessment (energy audit) so we can give the owner the big picture on what the various options are. Once we have done whatever the owner's wants on that list, we follow up with options for alternative energy options - solar electric, solar hot water, and wind power systems

We are a building / remodeling company that focuses primarily on making homes and small business more comfortable and more affordable to heat and cool. (Although we also do really nice remodel work.) When looking to improve on energy efficiency we like to start with a comprehensive assessment (energy audit) so we can give the owner the big picture on what the various options are. Once we have done whatever the owner's wants on that list, we follow up with options for alternative energy options - solar electric, solar hot water, and wind power systems

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Water Heaters questions, answered by experts

The good news is that most home warranty plans cover hot water heaters, regardless of whether you have a tank or a tankless model. Your hot water heater should be covered by your home warranty because it's considered an essential home appliance.

Homeowners' insurance covers water heaters under certain circumstances. If your water heater is damaged due to a covered event, like a fire or burst pipe, your policy may pay for repairs or replacement. However, insurance won’t cover wear and tear, old age, or neglect. If a malfunctioning water heater causes water damage, your policy may help with cleanup and repairs, but not fixing or replacing the heater itself unless the damage resulted from a covered event.

While heat pump water heaters are more expensive than gas-powered water heaters, the ROI is higher for heat pump units. Not only are heat pump water heaters more energy efficient, meaning immediate savings on your energy bill, but they also last longer than traditional gas versions, meaning you won't have to buy them as often.

No, you’ll need to drain the tank before changing a water heater element, as the water heater element sticks through the side of the tank and uses a gasket to prevent water from pouring out. However, you don’t always need to drain it completely. If you’re only replacing the upper heating element, you can drain the tank until the water line is below the element. If you’re replacing the lower element, you’ll need to drain the whole thing.

Examples include gas stoves, ovens, and water heaters. Confirm with your provider for specific items.

The Franklin, NY homeowners’ guide to water heater services

From average costs to expert advice, get all the answers you need to get your job done.

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