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"In October 2020, I had a gas leak and I did not even know it until I was doing annual maintenance. The first company that came out made me believe that it could not be repaired and did nothing to mitigate the issue. I thought I would have to figure out where I was going find about $10 to $20 K to replace my boilers. I could not afford that. I called Sync Mechanical for a second look. They gave me an honest diagnosis of the issue and told me where the gas leak was as well. They told me that it is repairable and laid out what my options if I wanted to do repairs or replace it and the cost as well. They talked to me about their financing options at the time. I really had options. This gave me peace of mind because the gas leak was much smaller than I was made to believe before, but Sync Mechanical took the leak seriously. They identified other parts of my boilers that needed to be replaced to avoid pipes bursting such as my expansion tanks and pressure relief valves. I agreed to get the repairs made. Sync Mechanical ordered the parts, kept me updated on the arrival time, and called me when they arrived so I can schedule a time. Sync Mechanical was also honest about their schedule when also responding to emergency calls of no hot water. I appreciated that because I was never left with false expectations. They were able to fit me into schedule even when it was very busy. It felt great going with a local professional company that were honest at every step of the way and large enough to handle multiple jobs in the Hudson Valley. I did not feel overlooked. I have been stood up by contractors twice before so it was really important to me that my time was not being wasted. The repairs were done within a day and all the old materials were disposed of by Sync Mechanical. I also received my invoice in the mail which made it easy for doing my taxes. Sync Mechanical helped me make an informed decision and also learn more about how my boilers work. I never felt like they were condescending and I appreciated their respect for family as well."

"Highly recommended! Their furnace proposal was fairly priced. Arrival was very punctual and installation was neatly and professionally done. Very satisfied with Black Bear service."

"Long, took 11 1/2 hours. They had warned me that it could though, and that there was no way to predict if this install would be a long one."

"Excellent customer service, very helpful and they explain everything. We did have a few delays in getting them out here, but it was not an emergency. So far the new boiler is working well!"

"The plumber was berybeasybto deal with and very experienced. He did a great job."

"Installed new walls, flooring, tiling, bathtub, and bathroom plumbing.. They did a great job. Started and finished on time. There were a few extras that could not be known when the job was quoted. The extras and the entire job were priced VERY fairly. I would use them again."

locally owned and operated company that values honesty and integrity in all aspects of our business. Our dedicated team of professionals have years of hands-on experience, to provide innovative ideas and suggestions tailored to your projects. Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today!

"I am over please with the work done by Jones. They educated me on the workings of my outdated boiler and replaced with a new one. They made sure everything was in working order and left my basement in better shape than when they first got down there. I am relieved and confident in my new system, including its maintenance."

"Aster evaluated the system and assisted us in determining the boiler/ water system best for us. Work was done over 3 days, everything was neat. Workers were very courteous."

"As with all my other projects, they were puctual, efficient and friendly. I used them to replace my AC unit, and Gas furnace in the past and was VERY pleased with all work completed.
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