Get matched with top central vacuum system service pros in Avoca, NY

"Very professional, extremely knowledgeable in the profession. He is willing to explain to me all my concerns and questions."

"Dwayne and his team were all amazing. He answered every call and question for me no matter when it occurred. He and his team showed up on time every day and there were no delays. And Dwayne even came back a couple weeks after install to make sure we were enjoying our new system. 10/10 would recommend to anyone. And we will definitely be using him for our system maintenance in the future."

"We’ve had Twin Tiers Electric at our home more than a half dozen times over the last few years. Beyond knowledgeable and skilled workmanship they provide great communication, flexible scheduling, and on time arrival. They minimized the impact their work had in our home and left our home as they found it (maybe better?). They also offered suggestions for alternatives to the work we had asked for safety or to prevent problems in the future. What more could we ask for? But where they really shined was one occasion where we had a so-called lost neutral…a situation in which the voltage at an outlet can be very low to twice the normal 120 volts. We damaged a few appliances before we knew something was wonky. We were lucky we didn’t suffer any injury or cause a fire. The folks from Twin Tiers came out immediately. First they located the source of the problem as the underground cable between our house and the connection with the power company. They arranged for a generator to provide minimal power to our home to keep our refrigerators and water well pump running so we could remain in our home during the repair. So thoughtful! They had to excavate a trench, lay replacement conduit and cable, and backfill. Throughout the work they handled all the communication with the power company to disconnect us from the grid, inspect the work, and reconnect us. Finally they provided the necessary documentation for our insurance claim. They were at our house for over a week from dawn to dusk even through a holiday weekend. What a great work ethic! The service from Twin Tiers is everything we could expect and so much more!"

"Great! Punctual easy to work with cleaned up area when done"

"Lesson learned. Always get an estimate. BEFORE the work is done. At least a digital copy. Arrangements for the project were made, with some one named Lynn, for the company to send someone to complete the work. We were quoted over the phone 4500-5000 which included a mold test. A sub contractor with an entirely different company (National Mold Company) was sent. When the contractor arrived, he stated that the job would be much more simpler than first thought. This led us to believe that the job would cost less, no. All said and done, they charged $5500. All said and done, it's almost like no work was done. The stains and the smell are still there. Only one actual board was taken upon the attic room. The ceiling in the bedroom was primed and painted but are still visible and have a funky smell. At this point I'm going to. Do what we should have done; Do the job ourselves. Just now with $5500 less dollars in our pockets. A detailed receipt was not given even though it was requested."

"Had a leak in the house while we were out of town. They were quick to show up. Then proceeded to disconnect the internet, cameras, security system and heating controls. Not a good thing to happen while you are away. They informed our neighbor the cost and that we would be billed. I told the neighbor that all the systems were disconnected. They told her it wasn’t them. I called the company and was told “they found an empty plug and didn’t unplug anything”. Days later I got someone to the house to reconnect what they had unplugged. After informing them of their mistake, I was told that my house was unsafe and they would have plugged it back in if I had asked them. Say wha?? Gaslight much? They also proceeded to bill my credit card the day of their visit. No apologies, no accountability, no professionalism, no courtesy, no nothing. Just Overpriced, Rude and dishonest. Avoid"