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Avatar for American Home Shield – Home Warranty
American Home Shield – Home Warranty
3.5(
5,688
)

Serving Waterflow, NM and surrounding areas

In business since 1971

Credit card accepted

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."
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Recommended by65%of homeowners
Wells and Pumps questions, answered by experts

Well pumps need power to run, so they can’t function without electricity. If your power shuts off, there can sometimes be enough pressure in the water tank to allow for a lucky flush or a bit of tap water—but this won’t last long. It’s a good idea to have a backup generator or an alternative power source like solar if you’re worried about losing power.

Yes, most professional repairs include checking for leaks, sealing connections, and ensuring proper drainage.

Unfortunately, yes. If your well pump continues working when the flow of water is completely blocked, the motor will burn up. The energy has nowhere to go, thanks to the blockage, so it turns inward. The end result? A ruined well pump and a depleted bank account (once you shop for a replacement.) 

Here are some signs of a bad well pump that a pro should look at: 

  • If your well pump isn’t pumping water, you could have a leak or malfunctioning pump on your hands. 

  • If your water pump runs nonstop, there might be a leak or problem with the pressure tank, which can cause the pump to fail. 

  • Low water pressure can happen because of your pressure tank, low-water levels, or a wrong-sized pump. 

  • Dirt or sediment in your water can be a problem with a powerful pump, damaged pump filter, or the pump’s location.

If you notice any changes to the water coming from your well, consider that a sign to get a well inspection. For example, if the water is foul-smelling, bad-tasting, cloudy, or discolored, you should call a pro. It’s also a good idea to schedule an inspection if you observe a loss of water pressure, broken equipment, loss of well capacity, or other unusual signs.

The Waterflow, NM homeowners’ guide to well and pump services

From average costs to expert advice, get all the answers you need to get your job done.