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Avatar for American Home Shield – Home Warranty
American Home Shield – Home Warranty
3.5(
5,688
)

Serving Cedar Hill, NM and surrounding areas

In business since 1971

Credit card accepted

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."
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Recommended by65%of homeowners
Wells and Pumps questions, answered by experts

A leaking well pipe is quite different from if the well itself is leaking. To seal a leaking well, pour a cement mixture or bentonite into the space between the well casing and the borehole wall. The heavier cement collects at the bottom to form a solid seal, pushing lighter materials like mud and fluids up toward the surface. Professional well installation companies have the equipment to do this properly. 

Ideally, you should conduct a mechanical inspection and a bacterial or well water inspection yearly. While you might be able to push it off to every other year, it’s best to have peace of mind, especially when it comes to something that you use so frequently. 

If you experience repeated gastrointestinal illness in the household, it's important to test the well water more regularly for quality and cleanliness to check for bacteria.

Unfortunately, yes. If your well pump continues working when the flow of water is completely blocked, the motor will burn up. The energy has nowhere to go, thanks to the blockage, so it turns inward. The end result? A ruined well pump and a depleted bank account (once you shop for a replacement.) 

Yes, you can shock a well yourself, but it can be dangerous if you don’t know what you’re doing. We recommend calling a pro, but if you decide to do it yourself, make sure to follow proper safety precautions. This means wearing the correct safety gear, such as rubber gloves, goggles, and boots. You should also mix the chlorine solution in an open area with plenty of ventilation. Also, make sure not to drink or use the water for a few days afterward, until you’ve flushed the system and retested the water.

For the most part, choosing between 30/50 psi and 40/60 psi is based on your water-pressure preference. However, it can also depend a little bit on your house—if you have older plumbing, a lower water pressure can be easier on the pipes (and a bit more gentle on your well pump). 

The lower 30/50 pressure is usually enough for a single-story home, but you may want 40/60 if you have multiple stories, as the extra pressure helps water flow smoothly up to the second floor.

The Cedar Hill, NM homeowners’ guide to well and pump services

From average costs to expert advice, get all the answers you need to get your job done.