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Avatar for American Home Shield – Home Warranty
American Home Shield – Home Warranty
3.5(
5,688
)

Serving Aztec, NM and surrounding areas

In business since 1971

Credit card accepted

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."
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Wells and Pumps questions, answered by experts

Several signs can indicate a faulty well pump pressure switch. These include your pump running continuously, the pump not turning on at all, or a sudden and complete loss of water. Other symptoms are weak water pressure or an erratic, unpredictable water flow from your fixtures. If you notice these issues, the pressure switch may be the cause. Testing the switch can help diagnose the problem. A faulty switch will likely need to be repaired or replaced. If the issue is more complex, it's best to consult a professional well technician to ensure your water supply is restored correctly.

The average three to four-bedroom home typically uses a well pump rated for 8 to 12 gallons per minute (GPM). To find the most accurate size for your specific needs, a common rule of thumb is to count the number of water fixtures and appliances in your home and aim for that number in GPM. This calculation allows for about one gallon of water per minute per fixture. Because estimating the correct size can be challenging, it's best to have a professional technician make the final determination. A professional can ensure your pump provides sufficient water for your home, especially during peak usage hours.

A water pressure booster doesn't require special maintenance. Like any house system, inspections should be a regular part of your annual schedule. Check for leaks, faulty valves, pressure loss, and mineral build-up. Pressure loss could be a result of mineral build-up, and you can descale the system with a vinegar and water solution.

Ideally, you should conduct a mechanical inspection and a bacterial or well water inspection yearly. While you might be able to push it off to every other year, it’s best to have peace of mind, especially when it comes to something that you use so frequently. 

If you experience repeated gastrointestinal illness in the household, it's important to test the well water more regularly for quality and cleanliness to check for bacteria.

Yes, you can shock a well yourself, but it can be dangerous if you don’t know what you’re doing. We recommend calling a pro, but if you decide to do it yourself, make sure to follow proper safety precautions. This means wearing the correct safety gear, such as rubber gloves, goggles, and boots. You should also mix the chlorine solution in an open area with plenty of ventilation. Also, make sure not to drink or use the water for a few days afterward, until you’ve flushed the system and retested the water.

The Aztec, NM homeowners’ guide to well and pump services

From average costs to expert advice, get all the answers you need to get your job done.