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Avatar for American Home Shield – Home Warranty
American Home Shield – Home Warranty
3.5(
5,688
)

Serving Shiprock, NM and surrounding areas

In business since 1971

Credit card accepted

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."
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Wells and Pumps questions, answered by experts

A submersible pump should be at least 10 feet from the bottom of the well to minimize the risk of the pump drawing debris into the well water. Submersible pumps work best for wells that are 25 feet deep or less. If you have a deeper well, choose a jet pump instead of a submersible model.

Some states and municipalities restrict well pump repair and replacement to licensed plumbers and technicians, while others don’t have requirements. However, it’s always a good idea to hire a certified plumber to repair or replace well pumps and water pumps. Certified professionals are far more likely to get the job done correctly and prevent future issues, which is especially important for ensuring access to clean water for your home.

Yes, you can shock a well yourself, but it can be dangerous if you don’t know what you’re doing. We recommend calling a pro, but if you decide to do it yourself, make sure to follow proper safety precautions. This means wearing the correct safety gear, such as rubber gloves, goggles, and boots. You should also mix the chlorine solution in an open area with plenty of ventilation. Also, make sure not to drink or use the water for a few days afterward, until you’ve flushed the system and retested the water.

Frozen well pipes make themselves known quickly, as your faucets slow down to a trickle or shut down completely. If you notice a serious reduction in flow in the winter from toilets, showers, kitchen faucets, and other plumbing fixtures, a frozen pipe or two is to blame. Another tell-tale sign is frost or ice on exposed pipes outside. 

Age is certainly a factor in well pump failure. The older your pump, the more likely it is to fail. 

Beyond age, other factors can cause your well pump to fail, too. Things like poor water quality can cause sediment buildup in your pump. Without proper cleaning, your pump can seize up and fail. Having a dry well for too long can also cause your pump to fail, as it keeps working even though there's no water for it to pull. 

The Shiprock, NM homeowners’ guide to well and pump services

From average costs to expert advice, get all the answers you need to get your job done.