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"Workers were efficient with installing a sump pump, drainage pipe, and total clean up."

"Great! The workers are very professional and punctual. They installed a tankless water heater. They cleaned everything up when they were done and then explained how it worked and how to maintain it throughout the years so it would work better. I highly recommend this company."

"Came punctually and completed the job. Fitting existing copper tubing to fridge."

"They were on time, they installed the doorbell in the time frame that they said they would, and helped us install the app! Great customer service!"

"Had blue umbrella do a French drain and three new sump pumps in basement. Excellent work with high quality materials. Worked with Tony who was extremely professional and nice. The owner Steve also came by the site to check on progress and whether I had any questions. He also followed up after which was great. Wilson the foreman was really helpful during the process. Also, had quotes from several other vendors and Blue Umbrella was the most competitive. High quality work with professional team. Highly recommend."

"Hi, I am an old customer of Select Basement for many years. This is my incredibly happy and satisfied review on the service call by Kenny M. First the backstory. The alarm went off on my battery backup on Wednesday early evening I called Select several times and no one got back to me. I just wanted to know if this was a serious problem. Considering all the rain we were having that week. This was unusual for Select not to return my call in a timely manner from the great service I had received from Select Basement for many years. I explained to the customer service representatives who took my calls who were very professional and tried to help but to no avail no one called me to answer my question. I received a called back Friday morning to set up an appointment for Monday to look at the alarm on the battery backup to the sump pump. I inquired if our annual maintenance check could be performed at the same time and was told yes. Monday morning Kenny called to say “He was on his way”. My appointment was at 8, he arrived 7:45. This was great because I had a 9:00 virtual business meeting. I explained my frustration with Select Basement and merging with Groundworks. Kenny took the time to explain the system changes and how things work now with Groundworks. Kenny proceeded to look at the battery and said it is working properly now. He asked how long we have had it. I said several years he recommend changing the battery, which he did. Kenny also performed the maintenance of flushing the French drain system to make sure that is still working fine. He took several pictures along the way to validate what he was doing. He addressed the dehumidifier that we have, he adjusted it so it would drain into the nearest little french drain hole. Kenny did a great job. He was careful to address all the issues that he thought needed to be addressed. Kenny was very professional and respectful technician leaving no mess behind. Our water has a lot of iron ore, Kenny cleaned the ore around the pump and also offered a recommendation on how to reduce the ore around the pump. He also explained the difference in the service pricing for the warranty offered. I appreciated Kenny taking the time to explain everything that Groundworks now offers to their customers. I know Select Basement and Groundworks merged only a few months back. However, the most important thing is customer service. If I called on Wednesday night thinking I am having an emergency, I should not have to wait for my call to be returned on Friday morning. I text Jason from Select Basement late that evening since no one got back to me right away . Jason responded right away and put my fears to rest and suggested a few options for the alarm shut off that did not work. He said he would pass the issue to the one of the managers. There has to be better response to customer when several calls are made with not even a touch point call back. Thank God by basement was not flooded. Select would have lost a customer."

"We had water leaking into our crawlspace. It was a mess. The rugs we laid down to make crawling easier were soaked with foul-smelling liquid. Boxes of pictures were ruined. Contaminated items needed to be thrown away. It was a disaster. At first, we thought it may have come from a leak from a recently installed water heater. We contacted the installer (AJ Perri) to look at it. He said that it wasn't from the heater. He assumed it was water from outside and suggested we get a sump pump. We weren't entire convinced that was the case or the cause, so we reached out to plumbers here on Angie's--including Good Tidings. They had someone come over right away to look that problem. He looked (and smelled) the water and said it was from the sewer line, thinking there was a clog. It turned out the pipe was at fault and needed to be replaced. The plumbers Good Tidings sent were professional, knowledgeable, and friendly. They solved the issue, as we are no longer getting disgusting water in our crawlspace. In another plumbing-related problem, we'd be sure to call again!"

"Hired Joseph and Sons for a basement French drain installation. Angelo and team were easy to work with, professional, and communicated very well. Very fair on price as well. Our basement was already partially finished and they were great in that they did the demolition required, drain and pump install, and refinished the basement (drywall, flooring, etc.). Really nice to have a one stop shop. Will certainly use them in the future!"

"Everyone was very courteous and cooperative. Pricing was reasonable. The work done was very professional. Alex, Mike, and crew did an awesome job on the under-the-bath-tub leakage as well as putting everything back together."

"We have worked with Quality First Basement for 20 years. First job was the triple sump pump which has been excellent. Next was the refinishing of our basement. Another superb product and experience. Today we had new flooring installed. Once again, the product and workers were excellent! They were on time and so respectful. The floor is so attractive. This is a company that has only gotten better over the years! I highly recommend it! Rachel Padian"