Get matched with top small appliance repair technicians in Cape May, NJ

"Honest and reliable"

"It was all great"

"Super helpful"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Gil and his crew at Goias are amazing to work with. Each crew is so hard working and perform quality work, paying attention to detail. Gil is so honest and fair with his suggestions and pricing. He does not try to add things on to bump up the price and he even made suggestions and offered insight on some modifications he would suggest to be better for us. We used Goias last year for tile and concrete removal and a new floor install in the kitchen, living and dining rooms and the workmanship was so incredible, that they were the first call we made this year when we had a few new projects that needed to be done. Jose and his crew started with the painting. They spackled, sanded, primed and painted stairways, hallways, all bedroom doors, the kitchen, living and dining rooms & one bathroom including the ceilings and trim. They did an exceptional job and everything looks perfect. It is the best the walls have ever looked! Next came Thiago. He removed the old railings and installed new beautiful handrails and railing on the front porch. He took his time, meticulously installing everything perfectly. What a face-lift this was for the porch and it looks like a different porch! Incredible! Then Jose came with his landscaping crew. They removed concrete, retaining walls and a couple of tons of stone along with old flower beds and tree/bush stumps. They installed two new retaining walls, new flower beds, a new mailbox post and pavers all along the front of the house and walkway. When they were seeding the lawn they even went above and beyond filling in other areas of my lawn and seeding those areas as well even though they weren't at the spot the work was done. I let Jose pick the plants and he did an incredible job selecting beautiful, low maintenance ones at my request. Every single crew cleaned up when they left each day and left my home in immaculate condition. They were also very careful with opening the doors and the gates making certain to keep my dogs safely in the house or yard. I have referred Goias to everyone that needs a solid contractor as I know they produce quality work, are fair in pricing and are very responsive. It is so stressful to put your trust in a company, but I promise, Gil will live up to and then exceed your expectations. Thank you Gil for taking pride in your company! I look forward to working with you again!"

"Total rip off I wish I knew what I was in for I should?ve gotten more bids, but I was in a panic and they pray on that I spent over 13 grand yes that much for an ac/heater unit and a hot water heater called them about the AC acting up none emergency call was charged 75 for showing up after they wanted to charge me over 500 dollars to replace a cheap condensation injector pump that you can buy the the most expensive brand anywhere at Home Depot Lowe?s or even Amazon isn?t more than $75. When I said I?d pass I was changing for his time which was over 200 dollars for under a half hour plus 75 so 300 dollars for nothing fixed rip off I think so "

"Service technician arrived early, diagnosed the problem quickly, answered my questions, and fixed the problem efficiently."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Was it the worst experience...? Was it the best experience...? Neither. Yes, I have hot water. Yes, the piping looks great for the tankless hot water. But, they had to come back a 2nd time to fill in the hole. See pictures. Yes, I was taken advantage of. I paid way too much. The final bill matched the estimate but in retrospect it was too much. Customer service simply stopped once I started challenging the work that was done. I have a large pipe sticking out of my condo that is unsightly. After I asked to have it corrected I was ignored. I would not recommend this company."