We found Mike Mayo, Your House Remodeling, here on Angie’s list. Overall, Mike's work is pretty good. We wanted our first-floor, main bathroom (approximately 30 sq. feet) redone in order to sell the house in the near future. We told him we weren't looking for a dream bathroom, but to make it nice/new/clean enough for sale. There were some issues throughout the project, some on our end, some on his. Please note that this review is a revised version, re-written two months after total completion. I sent Mike the original review a couple of weeks after his initial work was completed in hopes that he would be agreeable to addressing some concerns and finishing the work to our satisfaction. We had scheduled the project in April to start for June 6. After paying a $100 fee to be put on his schedule, he notified us that he would be in contact a couple of weeks before the start of the project. On June 4, I sent him a message asking if we were still on for the 6/6 start. He replied that he wouldn't be able to start until the 20th and thanked us for our patience. I requested a meeting to discuss the project in detail and make sure we were on the same page (my wife had met with him when he did his initial inspection/quote), but he said he'd prefer to talk on the phone. I'm assuming he wanted to avoid making another trip to Manchester, but I really would have appreciated being in the space with him and hearing him talk about what he was going to do. It may have fixed a major issue that came up. On 6/11 he texted me that he would be starting on 6/20 and asked us to send a 50% deposit for materials. I overlooked this (my mistake) and as a result, he bumped us on his schedule. We sent out a deposit check immediately after finding out we'd been bumped (again, my mistake). Got notification on 6/17 that he had planned to start but still hadn't received deposit check, nearly two weeks after it was sent. We got bumped again. Stopped payment on first check, sent a second one, finally got scheduled for July 25. (Found out that he did eventually receive the first check. Thanks USPS!) Work started on 7/25. Mike and a laborer worked throughout the week, usually arriving around 9 am (which I appreciated!) and the project had few unexpected bumps. There was an issue with our hot water heater not having some shut off valves that were needed to do plumbing in the bathroom, so an extra $250 was added to the bill. While the sheet rock was being put in, I noticed that there wasn't a shower head put in. I asked Mike and he said that he had discussed this with my wife on the initial consultation and that because there is a full sized window in the bath/shower wall, he thought a shower head was a bad idea for water/moisture issues. This is our primary bathroom, so there needed to be a shower. We have simply had a shower liner pulled across that wall and have never had issues with moisture. I was adamant with Mike that there needed to be a shower. He hemmed and hawed a little and made it clear that we would then need to have the shower/bath tiled now (not part of his contract), and that it would cost a lot more, would require several more days to do, and made it very obvious that he was not interested in doing it. I said that I would take care of the tiling, because I needed to have a working shower in this bathroom. He then unscrewed the sheet rock on that wall and ran a shower pipe out. It took him an hour to do it, so he said he wouldn’t charge extra for this. I later concluded that tiling is beyond my abilities and would have to hire someone else to tile. Something else that I hadn't thought of is that the sheet rock installed around the tub/shower walls is normal sheet rock and not cement backer board, something that should have been discussed right then and there. Again, had we had that meeting before the project started, I think we could have avoided this issue. The rest of the project went without incident. They finished on the following Monday, staying until about 7 pm in order to not have to come in on Tuesday. As a result, there are definitely some finishing touches that were rushed. Some uneven paint on walls and door, painting wall paint onto the trim, a hole in the sheetrock poorly patched after installing medicine cabinet. After they left, I attempted to close the bathroom door, and it wouldn't close. I called Mike about 20 minutes after he left and he came back. He wasn't sure why it wasn't closing and ended up planing the door down, going through the new paint, except for at the bottom of the door, meaning I'll have to repaint the door. And one more note about that door. They took the existing door off, and only repainted the inside the bathroom side. The other side is clearly in need of being repainted as well. I was pretty annoyed that while they were painting the one side, that they couldn't have cleaned up the other side and paint that too. It's just one of those overall details that say to me they couldn't wait to get off of this project. They also didn’t paint the hinges, which are rusty and dingy. There was also some cleanup work that should have been done at the end that they just simply rushed and didn’t do. Muddy boot prints in my hallway, construction scrap left in the yard, and they borrowed my hand truck to move the bathtub, then left it out on my lawn overnight in the rain. There was also a weird, rusty water stain behind the toilet on the new flooring. I did clean it up and hopefully it’s not indicative of a future problem. Part of the contracted price was to include an $1800 materials allotment, not including plumbing and electrical. They had their own allotments. An itemized account at the end was not given. I did my best to go through all of the items he bought from subflooring, sheet rock, bath tub, etc. He bought the materials at Home Depot so it was very easy to price the exact models he bought. By my estimates, I believe he spent less than $1000 on materials, pocketing at least $800.00. Some of the things bought were the cheapest of materials. The exhaust fan is the cheapest one Home Depot sells, and is woefully underpowered, unable to keep a 30 sq. foot bathroom from fogging up during a shower. After living with the bathroom for a couple of weeks, I wrote my initial review (not posted) and sent it to Mike on 08/11, hoping he would be agreeable to fixing the issues. He contacted me and said that he wanted to make sure his customers were happy and that he would be willing to come back and do the tile work. We discussed some of the issues brought up in my initial review, such as cement backer board and materials allotment. With regards to the backer board, he explained that he uses a product, Schluter Kurdi waterproofing membrane, that goes over regular sheetrock to seal out water and that it is technologically superior to backer board as the cement is porous and will take on water over time. I then brought up the building materials allotment issue. He said he had spent most of it and asked me what figure I had come up with. I told him $800-$1,000. He laughed it off and said that wasn’t accurate. I asked about seeing an itemized statement and he effectively ended this conversation saying that it didn’t matter what was spent, that I had bought a fixed-priced contract. It’s worth noting that had the cost of materials gone above that, I would have had to pay the difference. This did not sit well with me, however I knew that legally he had me. I had signed the contract and that’s all there is to say about it. I did agree to have him finish the tiling as he said he would get me in as soon as he finished his current project (about two weeks). I had tried to schedule other tiling contractors and the minimum wait time was two months and we needed the bathroom to be finished. Mike and his helper tiled on 8/30 and 8/31. He charged us an additional $1,010.00. We supplied the tiles and mortar. Overall, the tiles look pretty good. There is a fair amount of what I believe is mortar stain on the ceiling. I guess the tiles on the top scraped the ceiling as they were installed? There were also bits of dried mortar found on the sink, me