Get matched with top generator install pros in Winfall, NC

"They came to install a Generac and it was all done in one day! He arranged for inspector and gas co. to come the same time to get it done. I'm very happy with Scott Jernigan and would refer him to others."

"Great company, they were fast, friendly, & accommodating. I would definitely use them again."

"He was on time and has a great work ethic. His workers were hard workers and did a great job."

"They came as scheduled and did an excellent job! They arranged a four year 0% interest financing to cover the total cost!"

"Absolutely hideous service. Many of their technicians do not know what they are doing. When their own techs mention that they have "never seen anything like this before" in regard to how the system is installed, and their company is the one who installed the HVAC systems in the first place, that is a problem. I have managed two properties with almost 500 apartments where Smith & Keene installed the HVAC systems during construction, and both properties had dozens and dozens of issues and warranty requests from day one. 5 years later, we have spent thousands of dollars having their mistakes corrected. Most recently, they were called out to check two A/C units not working. The techs conclusion was the defrost boards needed to be replaced, and charged us their $89 diagnostic fee for each. No surprise that when we replaced the boards, it did not fix the issue and the A/C still would not work on either system. Not to mention, their techs had already been out for both of these systems prior, and their repairs clearly did not fix them. What we finally found with both units was bad wiring, and spent $1,730 having them properly repaired. The prior repair for one of these by a Smith & Keene tech was re-wiring, so it seems that their tech caused the issue in the first place. I called to request they waive these fees since their techs were wrong, and did nothing for us but cost us time, however, they their managers response was, "the invoices stand as is". Apparently they are in such demand that they don't mind losing a customer and 200+ units over $178. As a manager myself, and in a world where customer service is now almost nonexistent, I take pride in going the extra mile for my customers and make sure they know they are appreciated. And in the end, it's about doing what is fair and just."

"I have used Power Solutions for a number of years and have been very pleased by the work performed by Mr. Raymond. However, I paid $427.00 for twice a year service in November 2022. To date, I have not received any service, nor does Power Solutions return my calls or my emails. I am truly surprised by this as I always received excellent service from them in the past. Regarding the next question on this form, money was paid but no services were performed. Regarding the question of would I hire them again, unless someone can explain what is happening, I probably would not hire them again."

"Beware. They charged me double shipping even after I told them I would wait so I wouldn’t have to pay two shipping fees. The last item was a fuel pump that I had a problem with. I have made 4 calls to ask for help with no return call. Poor"

"We got assigned this vendor through American Home Shield on June 7. Our AC unit was not holding 79 degrees in our upper floor. The tech came 5 days later and diagnosed a leak in the evaporator coil. They replaced it one week later ($3.5k). The following day, the unit was functioning worse than prior to the installation not holding 80 degrees in any of the floors. We called and came again 3 days later. One would expect they would come earlier as it was a follow up. They told us they need it to re-adjust the temperature of the compressor, apparently (they told us) this is common after coil replacement (why this was not done first? no idea!). One day after the visit, the unit still cannot hold 80 degrees in both floors. It is obvious the tech has no idea of what he is doing. At this point I am not sure the initial diagnosis and replacement of the coil (with the consequent fees of adding new refrigerant, $1800 + hand labor+ modifications, all not covered by AHS) was correct. Extremely frustrated experience. I would not recommend this vendor."