Get matched with top generator install pros in Jarvisburg, NC

"Reached out to Chris with an interesting electrical situation. I wanted an expert to assess ceiling lighting in a space and I was under a time restraint to complete the work. I knew the work was going to be a challenge due to the dated wiring in the space but was not sure to what extent as visually the job looked easy. Even though Chris and his team were extremely busy, he understood the urgency and took the time to fit the job in. He arrived with 2 of his other electricians to look over the space. They had a positive upbeat disposition even though it was pouring rain outside. What seemed like an easy light replacement turned out to require more labor then anticipated. He completed the job as quickly as he could and with great expertise! Chris, along side Milan and Logan were truly amazing! They not only changed the lighting as contracted, but took the work to the highest level of service by ensuring it was completed properly. They troubleshooted difficult issues as they became evident and instead of dismissing them as out of scope, they took the time to correct them. It is hard now a days to find contractors that will go above and beyond to ensure their client is happy and Chris is that contractor! I appreciate all the time Chris, Logan and Milan took to be sure the job was not only complete but properly executed. Chris and his team are awesome!"

"He was on time and has a great work ethic. His workers were hard workers and did a great job."

"They responded quickly to initial request. They took time on the phone to discuss what my needs were and to give "possible" scenarios of could be needed and even a general cost of course depending on the actual finds. They were on time, worked very efficiently, kept me updated throughout the process. The final results were beautiful and we love what was done! I would highly recommend them!"

"We replaced the original roof on our house. I expressed my concerns about re-installation of the lightening rods to my roofer. We have had at least three direct hits since they were originally installed in 2013. My roofer called William who was very helpful. William offered to come out an make sure everything was 100% after re-installation. He came the day after I called and I'm glad he did. While the reinstall was the best he had seen (his words) there were issues after 5 year and 3 strikes that needed addressed. He fixed those and now I have a new roof and I am certain the lightening rods will work as intended. Highly recommend this company."

"They came as scheduled and did an excellent job! They arranged a four year 0% interest financing to cover the total cost!"

"Absolutely hideous service. Many of their technicians do not know what they are doing. When their own techs mention that they have "never seen anything like this before" in regard to how the system is installed, and their company is the one who installed the HVAC systems in the first place, that is a problem. I have managed two properties with almost 500 apartments where Smith & Keene installed the HVAC systems during construction, and both properties had dozens and dozens of issues and warranty requests from day one. 5 years later, we have spent thousands of dollars having their mistakes corrected. Most recently, they were called out to check two A/C units not working. The techs conclusion was the defrost boards needed to be replaced, and charged us their $89 diagnostic fee for each. No surprise that when we replaced the boards, it did not fix the issue and the A/C still would not work on either system. Not to mention, their techs had already been out for both of these systems prior, and their repairs clearly did not fix them. What we finally found with both units was bad wiring, and spent $1,730 having them properly repaired. The prior repair for one of these by a Smith & Keene tech was re-wiring, so it seems that their tech caused the issue in the first place. I called to request they waive these fees since their techs were wrong, and did nothing for us but cost us time, however, they their managers response was, "the invoices stand as is". Apparently they are in such demand that they don't mind losing a customer and 200+ units over $178. As a manager myself, and in a world where customer service is now almost nonexistent, I take pride in going the extra mile for my customers and make sure they know they are appreciated. And in the end, it's about doing what is fair and just."