Get matched with top playground equipment service pros in Wilsons Mills, NC

"Mr. Ellis was hired to assemble sunroom which he only came out on a Saturday to work on. We thought he was doing ok until we found out he had cut and electric socket in half and never told us, and also left cement all over frame, windows & house from pulling up lenoleum rug he had terribly installed and we told him it was terrible. He agreed and said he would replace it. He went to a carpet store and purchased himself and never came back to install floor. He sent us a text on April 17th and said carpet came in and he would come Saturday morning @ 8am to install the carpet and never showed up or called. My husband called him twice before sending the text with no return call. We sent him a tex on April 26 with no response today. At this point, we do not care for him to return to do nothing else. He left with the carpet not finished, tools to anchor sunroom down, us having to replace socket and light on deck which was also destroyed. Also, one of roof panels he installed in wrong place. Also, the plywood he purchased and installed is already cracking up and needs replacing. Would like to get thhis finished ASAP."

"Hired them twice and each time they did a great job. The first was when we bought our Woodplay playset used from a young family that was moving. Elite moved from Holly Springs to North Raleigh. The second was when we moved a year later to accommodate our growing family. We had the playset re-stained. I highly recommend these guys."

"I’m really disappointed to be writing this review. I contacted Billie Ann in November of 2020 in hopes of having a play set built for my kids. She seemed great and we agreed that her company would come out to build a version of their “cabin fever” playhouse. Given the context of Covid demands and supply issues she said they probably wouldn’t be able to build until February but that was understandable. I sent her a 50% deposit to get the ball rolling. February moved in and I hadn’t had an update or confirmed date to start so I reached out. Billie Ann was apologetic and listed a number of reasons they were running behind but said they’d be able to come out in March. From then on this was our cycle. I would call her every 2 months, she would explain around the delays and reassure me they’d be out soon. After waiting for a full year for the playhouse to be built (and having some super disappointed kids) I reached out via email to Billie Ann in November of 2021 and told her that there were no hard feelings but that I couldn’t wait any longer. Less than 24 hours later she texted me in the evening that they would be out to start the next morning. No utilities marked, no plans made, no previous arrangements to make sure that we’d be home. It felt like a frantic response to my email, not a well executed construction plan. I said no thanks. She texted another long explanation for delays and short notice but ultimately seemed to understand and said she’d get my deposit in the mail to me that week. It is now the end of April 2022 and I haven’t seen the money. This company appears to do good work. Unfortunately we did not get the opportunity to see that for ourselves. It seems that I have paid them over $2000 to ghost me."