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"He came out and installed quickly. Clean work, respected my property, went over everything well. The only issue we had was the buttons on the box were really hard to push after it spent a full day in the sun. After some over the phone troubleshooting we figured out we just had to push REALLY hard on the buttons. Installer said this was rare and he's only seen that happen once after 3 years of the box being placed. He agreed to come out and replace the box at the next visit after we get our Husky Shepard mix use to his training and "fenced" area. My only suggestion would be to make sure the location has shade most of the day or have them mount the box inside the home. Highly recommend. Friendly and knowledgeable, and our experience has been great. Definitely cheaper than installing a fence with the prices we have on lumber right now."

"We got a fence put up and it was great! Everything from start to finish went smooth. We love our fence! We got our fence done around 9/2018 and it is still in great shape!"

"Cisneros Fencing was extremely helpful with any and all questions we had during the construction process. The quality of work was exceptional and would definitely hire again!"

"RWF Home Improvements was fast, and professional. They kept me informed through the whole process. My new fence is beautiful!"

"Aj was very professional with the whole process. He helped me with discussing how large and where the fence should go. He made sure job site was clean the entire time. I also appreciated the follow-up after the installation to ensure everything was working as expected. Thank you again!"

"Well organized company. Excellent communication from Day 1. Superior team from customer service, sales/designer, installers, etc. Fence looks FANTASTIC! I would HIGHLY recommend Robco Fence & Deck to anybody."

"These guys are GOOD. Neighbors and friends have commented how they cannot see the seems in the wallpaper at all. These guys have an eye for persnickety customers like me, and I approve. That takes a lot, coming from me."

"The quality for the money was okay but overall I can’t say I was very satisfied with the guy.  It was adequate but he didn’t pay attention to details.  He laid down the tiles but they needed cementing and he didn’t do it.  I told him to do it and he wasn’t very happy with that.  When he did do it, he did a sloppy job so I had him do it again.  I was cleaning up after him a week after he left. The feeling I got was this is what I get for $450.  He quoted me the price and I didn’t hassle him about it.  I wanted him to be happy with his price so he’d do a good job.  He did lay the tiles but he could have been cleaner.  He even left his cigarette butts in my grass.  I didn’t care that he smoked but he needed to clean up after himself.  He cleaned the cement in my grass and now I have cement patches in my yard.  I told him to do it further down the yard but he said it was minerals and it was okay and that nothing would happen.  There is literally a cement patch in my grass.  It’s not hurting the environment but it makes my grass look bad.  For a guy that has 30 years’ experience, I was expecting a better job.  I have to put cement around the corners because when winter comes and it freezes, it’s going to crack the tiles in a few years.  I have to finish off things that he didn’t do.   I can’t say that I would recommend him.  I would never use him in the future."

"Austin was very professional and helpful. My fence turned out beautiful."

"I contacted three different providers to give quotes on adding a 12'x16' deck extension to the existing deck. This would be about 1.5 feet off the ground and covering an existing concrete slab. Craftsman contacted me and scheduled Kevin H. to come out to perform the estimate and he did so on 08-Jun-2015. Kevin's demeanor was professional and he seemed knowledgeable and focused on providing what I wanted. We received the estimate from him 3 days later for $3300-$4000 labor and $750 materials. We were told at that time that scheduling was 1-2 weeks out. While Craftsman was the highest bid, we decided to go with them because they seemed knowledgeable and slightly more "polished" than the other potential contractors, and one of the important factors for us was that they could start work in 1-2 weeks as we were eager to get the deck finished so we could do some other projects around the deck. 
On 14-Jun-2015 we sent the email accepting the proposal and on 15-Jun-2015 Kevin confirmed receipt and stated Laura would send over the contract to sign and schedule us. He re-affirmed that we were 1-2 weeks out on the schedule. Later that day, I received a follow-up email from Kevin informing me that the engineering plan they would work from is my responsibility and provided me with the name of an engineer and told me I will pay the engineer directly. This was the first time that I was told I had to separately contract, schedule, and pay for additional services outside of the bid. I was told at this time we would hold off on the contract until the engineer came out and provided a more concrete plan so the contract could be more accurate. I was assured at that time that we would keep our place in schedule so we didn't go to the end of the line. We weren't happy with this development but moved forward. 
I contacted the engineer (which I am not sure that was needed for such a small deck project) and he agreed to come to the house and meet me on 16-Jun-2015. He arrived on time and gathered the information for the engineer plan. He indicated that the plan would be to me on 18-Jun-2015. When I didn't receive it by 22-Jun-2015 I contacted him and he said he was finishing it up and would send that day. I later that day received an invoice and was told that I couldn't have the sealed plan until I paid the invoice. I paid the $210 and on 23-Jun-2015 finally had an engineer plan which was shared with Kevin. 
Finally on 01-Jul-2015 I received a contract to sign. The contract included $3,358 in labor and an estimated materials of $850 (a minor increase of $100, but certainly acceptable as the first was done without the engineering plan). It is worth noting that one of the reasons I went with this highest bid was because of their scheduling estimates which were to begin work within 1-2 weeks. At this point we are at 2 weeks + 2 days.
Kevin confirmed some information and informed me that he would order materials and have them delivered to the house and that work would begin on Wednesday, 08-Jul-2015. I scheduled to be home from work that day. On Tuesday I was informed that they were running long on another job and wouldn't start until Thursday. On Wednesday I was informed that the materials couldn't be delivered until Friday, so work wouldn't begin until Monday, 13-Jul-2015. We are now beginning work 2 days shy of 4 weeks after accepting the bid, nearly double the time we were told when we chose them over the others.
On 13-Jul-2015, two sub-contractors arrived to begin work, Mike and Steve. They worked through the day and realized they needed a few more materials than were ordered. They came back and worked the next two days and we had the basic work complete. They had another job to do on Thursday, which was fine and then worked again on Friday and ordered more composite as there wasn't enough to complete. They worked again on Monday for a bit and then came back on Tuesday once additional trim was received. The composite was completed on Wednesday morning. 
At some point about half way through the work, I was informed that the materials were going to cost more than estimated. It wasn't a 20% overrun like I would expect. The materials were completely mis-estimated and instead of the $850 that was in the contract, materials were going to run over $2000. At first it was presented to me as though I misread the contract and that these costs were in there, just not spelled out as clearly as they should have been. When I stated this wasn't so and asked that I be shown where in the contract, it was acquiesced that Kevin had simply "messed up" in creating the initial estimate. He stated that this was only the second deck he had done an estimate for, which was a surprise given that during the bid process we were led to believe there was decades of experience going into this process. 
So, on 22-Jul-2015, we had a finished extension to our deck. The final bill was $5663.00, which included $2175 in materials vs. the $850 we agreed to when we signed the contract. We paid Kevin and the transaction was complete. It was another 5 days before the 'bagster' service picked up the bag on our lawn that had all the trash and scrap materials. An unfortunate note on this is that instead of putting this bag on the driveway, where there was ample space to do so, they put it on the grass. several weeks of that bag on grass ended up that my front yard now has a 5'x8' spot of "dead" in the middle of it. That was poor planning on the part of whomever decided that would be where that bag was placed (picture of the dead spot below as well).
I thing or two that I want to note on this review. I tried to give an honest account of how it went. It isn't an indictment of the people involved. Kevin was extremely nice and professional and he was apologetic for the errors in estimating the materials and the delays. Mike and Steve, the guys doing the actual work, were outstanding, professional and did a GREAT job on the deck. We couldn't be happier with the final product (pictures below).
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