Get matched with top basement leak repair pros in West End, NC

"Eric and his crew tackled a long-standing drainage problem in the basement of our 1932 Craftsman bungalow. We'd had several estimates and options but They impressed us from the start with their solution to the problem and their professionalism. They were great communicators and kept us apprised of what they were doing every step of the way. Can't recommend them enough."

"Felt rushed to approve the work and pay the balance. Discovered multiple issues later. Just inside the door there's a rock they missed, so now it's under the plastic, which will sooner or later puncture through. I asked for a better door than the one the first installed, but the second was also poorly made and didn't come close to sealing. Called/talked to someone about the issues, but afterward they stopped returning my calls. They also left lots of debris on the ground. The inspection didn't pass for multiple reasons. Waiting for them to come back and address the issues the inspector found. Update: THBS did follow up and fix the issues. They constructed a new crawlspace door that seals, which was the biggest issue. They took out the problematic rock. The inspection passed."

"They were extremely professional, they stayed on schedule and kept us informed over the entire process. the project was installing a 27-foot-wide wall with 12-foot height, they color matched perfectly to the two new rooms. They were so great that we have already bringing them back for another project. I DEFINITELY RECCOMMEND!! The only downside, they are so good, that they couldn't fit me in sooner due to the schedule. But they are worth the wait!! Also, I got 4 quotes for this project, 3 from Angi List 1 from an old company the business used in the past. They were the best value pricing. and the time and detail on the quote was the best by far and were really close to our expected cost."

"Lester didn’t give me the highest or lowest estimate. What he gave me was a very thorough walkthrough of what needed to be done and how he would accomplish it. He was well organized and has great communication skills. I was very pleased to do business with him and hope I can hire him for more work in the future."

"My wall is stabilized."

"Donâ t believe everything they tell you about their system. We hired this company because during heavy rains (4inches or more), our basement tended to flood. We discussed this with the sales rep who came out, Albert Morrow, and told him we didnâ t have problems unless it was heavy rain. He recommended his company and told us the system was designed for this. After we had the system installed, we had no problems but also no heavy rains for 2-3 months. However, in December we had 5 inches of rain during one storm, and OUR BASEMENT FLOODED once again. A technician came out and basically told us the system worked the way it was supposed to but during flooding conditions the system was overwhelmed . So basically we paid $7500 for them to come out and install a system that does not work when it should. We would have been better off just to keep our money in our pocket and just wet-vac the water out when we have heavy rain. NO,WE DO NOT RECOMMEND THIS COMPANY OR THEIR SYSTEM. We are basically screwed out of $7500."

"Would hire again. Great experiance."

"I contacted 3 different companies, and this is the only one that I recommend. Our salesman Kent Tysinger was wonderful. He was the only one that showed us pictures of our house underneath it. He even called me one night after his working houses to answer my question. He recommended what would work and he was correct. It took less than a week for the job to be started. Jonathan Stone & his crew came to the job site for one week. Each day Jonathan or one of his crew members would tell me what they were doing that day. When the day ended one of his crew members would come tell me that they were leaving and that they would be back the next day and they always arrived at the time that was stated. I had some concerns, and the GM manager came to my house and assisted with the issues. Also, when the job was completed, Jonathan went over all the pictures that he took of the complete job. All I can say is that this company better keep the employees that has assisted me with my job. We are so satisfied with the complete work."

"He and his dedicated team installed French drains and sump pumps in our yard and crawl space, providing impeccable moisture control. Their work in encapsulating basements and crawl spaces yield excellent results. Jaris is not only genuine and ethical but also an extremely responsive problem solver. His team's hard work is evident in every project, from landscaping and hardscaping to concrete work, pressure washing, remodeling, screened-in porches, and even planting. In addition to moisture control, Jaris excels in large landscaping and hardscaping jobs, delivering outstanding service. We appreciate his follow-up and prompt assistance whenever needed. Diana and David Williams"