Tar Heel Basement Systems logo
Approved Pro
This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro

Tar Heel Basement Systems

Uncategorized Services, Basement Waterproofing, Insulation,
This pro has maintained an average of 4.5+ star throughout their time with Angi.

About us

Established in 2003, Tar Heel Basement Systems stands as a trusted subsidiary of Groundworks, a distinguished family of companies renowned for delivering unparalleled solutions. From foundation repair, structural reinforcement, crawl space encapsulation, basement waterproofing, and concrete lifting, we provide comprehensive services tailored to meet your needs. With our coverage spanning across the state of North Carolina, we bring our local expertise closer to you. THBS proudly holds accreditation from the Better Business Bureau, a testament to our unwavering commitment to excellence. Drawing from decades of collective experience, extensive industry knowledge, and ongoing specialized training, our dedicated team is poised to safeguard your residential property against water damage, concrete sinking, and foundation instability. At THBS we are not just builders; we are guardians of your peace of mind. Contact us today for a FREE estimate!

Business highlights

Eco Friendly
Se habla espanol
22 years of experience

Services we offer

Foundation Repair, Crawl Space Repair, Basement Waterproofing, Crawl Space Encapsulation, Crawl Space Jacks, Drainage Matting, Vapor Barriers, Basement Dehumidifiers, Basement & Crawl Space Mold, Foundation Wall Cracks, Sagging or Uneven Floors, Water in Basement or Crawl Space

Services we don't offer

WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators.

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Accepted Payment Methods

  • Financing Available
  • Check
  • CreditCard
Reviews
4.865 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
3%
2
2%
1
3%

Filter reviews by service

Showing 1-25 of 65 reviews
Doug I.
May 2025
2.0
Uncategorized Services
$10,480
Felt rushed to approve the work and pay the balance. Discovered multiple issues later. Just inside the door there's a rock they missed, so now it's under the plastic, which will sooner or later puncture through. I asked for a better door than the one the first installed, but the second was also poorly made and didn't come close to sealing. Called/talked to someone about the issues, but afterward they stopped returning my calls. They also left lots of debris on the ground. The inspection didn't pass for multiple reasons. Waiting for them to come back and address the issues the inspector found. Update: THBS did follow up and fix the issues. They constructed a new crawlspace door that seals, which was the biggest issue. They took out the problematic rock. The inspection passed.
Response from Tar Heel Basement Systems
"We’re sorry to hear about your experience and appreciate your feedback. Our team will reach out to address these concerns and ensure we resolve the issues you've encountered. Thank you for your patience as we work to make things right. Best, Tar Heel Basement Systems"

Kevin F.
Oct 2024
5.0
Basement Waterproofing
Yes, I recommend this pro
$13,000
I went with Tarheel Basement Systems to have my crawlspace encapsulated. I liked the Sean Madden gave but I have to admit the follow up was spotty. I was given dates work would be done but I had to call to find out exact times. I expected a little more communication but, in the end, Tarheel showed up when they said they would, and they did the work they promised. Macai and Fred did a great job encapsulating the crawlspace. I'm pretty picky and I went down and inspected things myself. There is no way I could have done a good a job as they did. The work these guys do is grueling in unsavory conditions. I had a small issue with the crawlspace door and dehumidifier pump, but both were fixed in short order. In the end I'm happy with how things turned out and I would recommend Tarheel to anyone looking to get their crawlspace encapsulated.

Kevin R.
Oct 2024
5.0
Concrete Leveling
Yes, I recommend this pro
Jess and Brad showed up on time even gave me a call before they arrived. They thoroughly explained the repair procedure and got right to it! They fix the issue cleaned up after themselves and we’re very courteous.

Scott G.
Oct 2024
5.0
Insulation
Yes, I recommend this pro
$10,000
Great! Communicated well! On time and polite …and patient with question. Great work as well!

Jim B.
Oct 2024
5.0
Basement Waterproofing
Yes, I recommend this pro
$22,000
I couldn't be more pleased with JT at Tarheel. He did a very detailed inspection and reviewed them with me before the day was out! He also provided me with same day contract incentives! He personally went the full mile for me and delivered the dehumidifier before the encapsulation! I interviewed 2 other companies and Tarheel was the best by far!

Rick O.
Sep 2024
5.0
Concrete Leveling
Yes, I recommend this pro
$10,000
Jess and Josiah came out to lift some sunken concrete and fill some voids that developed under my garage and slab. They did an awesome job! Everything looks great and I feel much better about how stable everything is.

Donald B.
Sep 2024
5.0
Basement Waterproofing
Yes, I recommend this pro
$39,900
The contractors did an outstanding job! The triple J's , Jalynn, James and Justin were very respectful and made sure were satisfied. My wife even went underneath the house with the contractor and before the work, she was afraid to go underneath the house.

Larry S.
Sep 2024
5.0
Basement Waterproofing
Yes, I recommend this pro
$27,000
Greg, Xavier and Ray were all very respectful and hardworking.

Kenny S.
Sep 2024
5.0
Uncategorized Services
Yes, I recommend this pro
The Tar Heel Basement Systems Team was a true pleasure to work with. From the very first meeting / inspection with Nathan S to the actual installation and receiving the final product. Also, just to note...the installation team with Tar Heel Basement Systems was excellent. They answered all of my questions and provided daily updates on the installation progress. They provided me with pictures and again answered ALL of my questions and was super patient with me. The work quality was top shelf. I am more than satisfied with the quality of work performed! Thank you again to the great installation team that installed my crawl space enclosure, shout out to Stephon, Matt, and Jorge (and Nate)...great job guys!!!! and very much appreciated! Also, thanks to Nathan S for all of his great advice and wisdom in planning this project for me. Yes, Tar Heel Basement Systems did a great job!!! Thank you!!!

W B.
Sep 2024
5.0
Insulation
Yes, I recommend this pro
Derrick and his team did a great job. 👍 was prompt and communicated and explained the job before during and after completing the work. Thank you Derrick and Team!

Kathy S.
May 2024
5.0
Insulation
Yes, I recommend this pro
From the first encounter with Nathan Sealy who inspected our crawled and gave us a quote, to Daniel, Derrick and Dom who did the installation work, we could not have been happier with the services provided by Tarheel Basement Systems. They were on time, professional, courteous and thorough. They were actually singing in my crawl space while they were doing their work. They were exceedingly pleasant and respectful throughout the entire process. We received updated emails prior to the installation date informing us of what we needed to know before they got there. They showed us pictures of everything and were very easy to work with. There was a financing option which we used for the down payment to expedite the process but we could have opted out as well. If you are thinking about work in your crawl space, I highly recommend this company!

Donna B.
Feb 2024
5.0
Concrete Leveling
Yes, I recommend this pro
I had my garage floor stabiles by Tarheel Basement. Gus and Felipe did a excellent job and thoroughly explained the process.

Timothy B.
Aug 2023
5.0
Uncategorized Services
Yes, I recommend this pro
$8,500
Josue Morales, Michael Gabriel, and Anthony McCleary Jr., came and encapsulated our crawl space. they were professional and hard working crew. They finished our job in two days. They explained the work and completed as expected. We are in Pinehurst area and the humidity level fluctuates high and low, this is a problem for our floors before we encapsulated the crawl space we had our floors damaged by high humidity. After re-flooring our entire house, we chose Tar Heel Basement Systems to protect our investment, the floors as well as the rest of our house. I give the Tar Heel Basement Systems 5 Stars. Their staff from our inspector (Mark Caddell), to the work crew were easy to work with and the work was completed as scheduled and they were available for our questions before and after the work was completed. Tim Brown

Janet P.
Jun 2023
5.0
Basement Waterproofing
Yes, I recommend this pro
$4,820
It went great, they did everything that I was told they would do. They were courteous, friendly and well informed.

Richard J.
Jun 2023
5.0
Concrete Leveling
Yes, I recommend this pro
$1,788
Wanted my patio raised due to it sinking and cracking from trees being removed. it was a sight for sore eyes. As a veteran I want to thank this company for all you do. From the beginning to the end, they are very professional. Rowin and Justin are very knowledgeable at what they do and they do outstanding work. thank you again! you guys do excellent work. I definitely would not hesitate to us this company in any future plans.

Roel B.
May 2023
1.0
Uncategorized Services
$30,000
Work: Foundation work to replace girders and joists. Proposed Completion Time: 7 days Actual Completion Time: 7 MONTHS Attempts to Complete: 6 attempts - 4 attempts by internal staff, 2 attempts by sub-contractor Outcome: 1. Work performed has to be redone by another company. 2. Additional damage to the property resulted from the work performed. 3. Company requesting a release of liability for work they performed and claim to be up to code and general workman standards in exchange for waiving a $1,500 outstanding balance for unspecified services. 4. Possible litigation. Groundworks, the parent company, has continued to send my complaints back to the branch that I was having an issue with. Repeated attempts for escalation were ignored. I had to physically go to their office to speak to the general manager. They have slow walked the entire process and misrepresented what they were to deliver and their "expertise". Their final product speaks for itself.

Michelle W.
Apr 2023
5.0
Concrete Leveling
Yes, I recommend this pro
Roswin S. and Justin H. leveled my driveway and sidewalks and filled in the cracks yesterday. They explained everything in detail and cleaned up when they were done. They did a great job. Thank you!

SHERI A.
Mar 2023
5.0
Uncategorized Services
Yes, I recommend this pro
$8,000
Tar Heel Basement Systems just finished fixing my crawlspace and installing a dehumidifier, and I'm very happy with the results. The team did an excellent job and finished in about 1/2 day. I can highly recommend the company AND the team (Shane English - foreman, Luke Bolinger, and Riley Lane).

Bill B.
Mar 2023
5.0
Foundation Repair
Yes, I recommend this pro
$13,000
Tar Heel Basement Systems has done both a foundation stabilization and then a year later, crawl space encapsulation. The James, James, Jeffery and Terell team were definitely the A-Team. They were all great to work with, pleasant, efficient, and hard-working, and went above and beyond in the quality of their work and attention to detail. Thank You 'A' Team!!

Brad D.
Mar 2023
5.0
Basement Waterproofing
Yes, I recommend this pro
Tar Heel was great from beginning to end. Luke met us at the house and gave us great advice on the encapsulation we wanted done and additional input on how to make our space more usable and secure. He was great though whole process. The team that came to do the actual installation, Cameron, Evan and Onyx, were very professional and also went above and beyond (they found buried brick under the ground underneath the space). The team was fast and did a great job on the install. We really appreciate the excellent work and the overall experience.

Tom A.
Jan 2023
5.0
Uncategorized Services
Yes, I recommend this pro
$10,584
Appreciated help of Nathan on front end to understand and accept offer for our crawl space upgrade. Ray M. and Justin V. did excellent job of explaining and clarifying sealing/encapsulating process, with follow-up by Nick, Supervisor. Just awaiting last step by their Electrician to hook up and start Dehumidifier.

Alexander L.
Nov 2022
5.0
Basement Waterproofing
Yes, I recommend this pro
$12,000
The team of Donald Jones, James White, and Devon Vereen did an exceptional job with the encapsulation of our crawl space. They explained what they were doing, explained what was needed to be done, and worked hard to get it done and clean up after! Highly recommend.

Chondra M.
Oct 2022
5.0
Insulation
Yes, I recommend this pro
It started great with our initial appointment. David M. was super informative and very responsive to all of our questions. Our team that did the work were awesome! Jabril M., Davone T., and Zach Y got our crawl space done and did a phenomenal job. They were super helpful sending pictures of the progress and answering our questions. If I had to do it all over again, I would request this team!

SHIRLEY J.
Sep 2022
5.0
Insulation
Yes, I recommend this pro
$15,000
Added piering to stabilize my home's foundation (grey clay). Job completed quickly (within 2 days) without damage to trees. Professional, punctual, polite- highly recommend

Matt K.
Aug 2022
2.0
Foundation Repair
I would recommend caution to anyone who is working with Tarheel Basement Systems without first consulting with a third party Structural Engineer. I had this company out to look at some cracks in our exterior brick to see if we needed foundation repair. The sales person who came out has been trained by Tarheel to do these inspections and reached the conclusion that we do need repair. They quoted the solution right then and there and recommended we have 5 piers installed at a cost of approximately $12,000. Their process does not involve a structural engineer coming on site to make their own conclusions. They only send the proposed solution to a certified structural engineer for review digitally. I was offered a financial incentive for signing a contract that same day, which I did agree to. However I also negotiated in an extended time to cancel without fee so that I could get a second opinion. When I did get a second opinion (from '58 Foundations) they reached a very different conclusion and felt I needed no foundation repair at all, and provided compelling reasoning and evidence as to why. They recommended I get a structural engineer out to verify. I contracted Giles Flythe Engineers to come and have the final say on what repair, if any, our foundation needed. After their review they found that no repairs were needed. I think it is important to point out that our sales representative from Tarheel was a nice person, who I believe was acting truthfully to what they believed and were trained to do. I also don't doubt all of the reviews here on Angi that Tarheel does quality work. But I do believe that at least some of the work that they are being praised for here was not needed in the first place. I think there is a systemic issue in the sales and quoting process at Tarheel Basement Systems that allows for mistakes like this to happen. At the point that I canceled my contract with Tarheel Basement Systems they were calling me to schedule the day my work would begin on. $12,000 of foundation repair, adding 5 piers, that I didn't need.
Response from Tar Heel Basement Systems
"Thank you for sharing this with us, [Member Named Removed]. We take our customers' experience very seriously and with your feedback, we can learn moving forward. We appreciate your patience and understanding as we work to make this situation right.  - Tar Heel Basement Systems"
Showing 1-25 of 65

Licensing

Bonded

Insured

State Contractor License Requirements

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FAQ

Tar Heel Basement Systems is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 11:00 PM Tuesday: 8:00 AM - 11:00 PM Wednesday: 8:00 AM - 11:00 PM Thursday: 8:00 AM - 11:00 PM Friday: 8:00 AM - 11:00 PM Saturday: 8:00 AM - 11:00 PM Sunday: 10:00 AM - 11:00 PM

Tar Heel Basement Systems accepts the following forms of payment: Financing Available, Check, CreditCard

Yes, Tar Heel Basement Systems offers free project estimates.

Yes, Tar Heel Basement Systems offers eco-friendly accreditations.

No, Tar Heel Basement Systems does not offer a senior discount.

No, Tar Heel Basement Systems does not offer emergency services.

No, Tar Heel Basement Systems does not offer warranties.

Tar Heel Basement Systems offers the following services: Foundation Repair, Crawl Space Repair, Basement Waterproofing, Crawl Space Encapsulation, Crawl Space Jacks, Drainage Matting, Vapor Barriers, Basement Dehumidifiers, Basement & Crawl Space Mold, Foundation Wall Cracks, Sagging or Uneven Floors, Water in Basement or Crawl Space

WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators.