Founded 1958 • With Angi since June 2006
Angi Certified
Service Provider Response
Thank you so much for this great review! Glad Roger was able to help provide a cost efficient and thoughtful approach to find a solution. We are lucky to have him! Have a great day!Service Provider Response
Hi Mrs. [Member Name Removed], I want to make sure that BDry is fairly represented in this commentary. We installed a vapor barrier in your crawlspace. The rotted wood in the floors and walls in your home that you state in your comment came from a plumbing issue from another contractor. Because it leaked down into the crawlspace where we did our work, is not a warranty issue. With the help of arbitration, we lived up to and beyond our end of the situation. We certainly make mistakes, but we work hard to correct them when that happens. We 100% stand behind our warranty. We've been in business for 63 years and have hundreds of thousands of happy customers. Thanks, BDryService Provider Response
Thank you for the review. We are happy that we were able to assist you with your waterproofing needs. Please let us know if you need anything in the future. The BDry TeamService Provider Response
Thank you for your review. We are happy to have your in our BDry Family! Please let us know if we could be of assistance in the future. The BDry TeamService Provider Response
Thank you for your review! We take pride in our work and strive for customer satisfaction. Please let us know if you need anything in the future. The BDry TeamService Provider Response
Thank you for allowing us the opportunity to serve you! Please let us know if you need anything in the future. The BDry TeamService Provider Response
It's great to hear that you had such a wonderful experience with B-Dry. We strive to do our best to take care of every person's problem so they can have peace of mind and fully utilize their space. If you ever need anything or have any questions, feel free to reach out to us at any time. Don't forget to tell your friends or family about your experience with B-Dry and make sure they mention your name whenever they call to schedule an appointment. Thanks and welcome to the B-Dry Family. - The B-Dry GuyService Provider Response
There were two different snow/ice events during this project and the yard did have some wear, but was by no means “trashed". I explained that the zyosia turf that he has is bred to be hearty and when the temperature warms up and the grass comes out of dormancy there will be no issues with the yard. There were no bare spots, there was some muddy grass, but that will wash away and disappear. The only way to regrass zoysia is by sodding, plugging, or sprigging all of which should be done during the warm season so we couldn’t replace any of his grass anyway and we certainly weren’t going to throw your typical fescue blend seed down and do worse damage to his yard. We didn’t charge him any more than the set upon price, the consultant got an HVAC contractor in there immediately to help them with their system and he spent a lot of time helping them out and going above and beyond fixing pre-existing issues they had. Our foreman went back and addressed the dust issue and we even paid for her cleaning lady to make a special trip. After our foreman went back and cleaned up the HVAC guy called our consultant and told him that the Fagg's were down there sweeping and kicking up more dust/dirt that was under the plastic protection that our guys put up, and was not even part of our work area. The dust/dirt that they were sweeping got all over the basement and potentially got back into the HVAC system and upstairs. At this point, we feel that we have tried everything in our power to make the homeowner happy.Service Provider Response
Thanks for writing us a review! We appreciate you giving us an A score. It's great to hear that our employees were concerned about the cleanliness of your home. We try to always leave homes as clean as when we arrive! Please feel free to contact us if you ever have any questions.Service Provider Response
Thank you for writing us a review. It's great to hear that the humidity in your crawlspace is lower than before - that means your Blue Canyon System is working properly! Please don't hesitate to contact us if you ever have any questions.Service Provider Response
Thanks for taking the time to write us a review! It's great to see your B-Dry System has worked well for the past 3 years. Thanks for the comments about our employees - we're glad to hear that they were cheerful while working. Please feel free to contact us if you ever have any questions.Service Provider Response
Thank you for the kind words. We really appreciate you taking the time to write us a review. Please don't hesitate to contact us if you ever have any questions.Service Provider Response
We're so glad to hear you had a good experience with B-Dry. Thanks for taking the time to write us a review!Service Provider Response
Thank you for writing us a review. It's great to see you would hire us again! Please don't hesitate to contact us if you ever have any questions.Service Provider Response
Thank you for writing us a review. We appreciate the A score! Please feel free to contact us if you ever have any questions.Service Provider Response
Thank you - both for the review and the A score! It's great that you thought our work was high quality. Please don't hesitate to contact us if you ever have any questions.Service Provider Response
We really appreciate you writing us a review. Thanks for the A score! It's wonderful to hear that you would hire us again. Thanks for the kind words, and thanks for being a part of the B-Dry family.Service Provider Response
Thank you for writing us a review. We appreciate the A score! Please feel free to contact us if you ever have any questions.Service Provider Response
We appreciate you taking the time to write us a review. It's great to see you would hire us again! Please feel free to contact us if you ever have any questions.Service Provider Response
It's great to see you would hire us again, and that we provided you with a good quality solution for your home. We're sorry to hear your home was left a bit messy. We try to always treat customers' homes as our own, and that involves a thorough cleaning. We appreciate the feedback. Please don't hesitate to contact us if you ever have any questions.Health & Safety Measures