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Bell's Appliance Service

4.21(

Customers say: Super punctual

13 years of experience

Specializing in appliance service! We always guarantee your satisfaction and won’t leave until the job is done right. We take pride in ourselves and on the quality work we provide, while always delivering great customer service! Check out our services offered, then call --or-- click to schedule an estimate today!

"I called for repair service (not under warranty) because my LG refrigerator was no longer cooling. Was able to get an appointment quickly and the woman who answered the phone was so nice. I was told that I would receive a call when the tech was on the way - I did not but I was able to follow on the map which was a great tool. Tech came in, put their tool bag down, opened my refrigerator and said "Thats not good." Asked if we heard some kind of ticking - which we did not. Never touched a single tool or looked at anything else . Then he decided I needed to replace the compressor and we received an estimate for approximately $1400. He then let me know about the options they had on-site that I could replace mine with. I was under the impression that there would be a more thorough diagnostic and as I see from your previous responses to other reviews, that is what I should have had. I understand that the techs are experts in their field but I expect more from a diagnostic than opening the door. After my appointment I got a little nervous and called the business to ask questions as I wasn't confident with the way the visit went. Was told the supervisor was on the phone and he would call back. Now it's Thursday, almost a week later and I never heard back so I called again today. Told the woman who answered that I was waiting on a call back and she said there were no notes in the system so just wanted to know what was going on. I let her know and asked her what a diagnostic should have consisted of and told her my concerns. She put me on hold and was going to get the supervisor on the phone. Instead, she got back on and let me know that the supervisor said that the tech is an expert so he just knew it was the issue without doing anything else (along those lines, not verbatim). How confident should I be in the service I received, especially when that is a supervisors response? And honestly I thought it might be the compressor myself before I called because that seems to be an issue but I called your business so that I could be sure it was the issue and because you would do a diagnostic to confirm. I didn't pay so someone could tell me my refrigerator wasn't cooling. I already knew that. Would you be confident if you pulled into a car repair shop because your car was acting up and they looked at it and told you the engine needed to be replaced without looking at anything?"

Elizabeth S on November 2022

"I called for repair service (not under warranty) because my LG refrigerator was no longer cooling. Was able to get an appointment quickly and the woman who answered the phone was so nice. I was told that I would receive a call when the tech was on the way - I did not but I was able to follow on the map which was a great tool. Tech came in, put their tool bag down, opened my refrigerator and said "Thats not good." Asked if we heard some kind of ticking - which we did not. Never touched a single tool or looked at anything else . Then he decided I needed to replace the compressor and we received an estimate for approximately $1400. He then let me know about the options they had on-site that I could replace mine with. I was under the impression that there would be a more thorough diagnostic and as I see from your previous responses to other reviews, that is what I should have had. I understand that the techs are experts in their field but I expect more from a diagnostic than opening the door. After my appointment I got a little nervous and called the business to ask questions as I wasn't confident with the way the visit went. Was told the supervisor was on the phone and he would call back. Now it's Thursday, almost a week later and I never heard back so I called again today. Told the woman who answered that I was waiting on a call back and she said there were no notes in the system so just wanted to know what was going on. I let her know and asked her what a diagnostic should have consisted of and told her my concerns. She put me on hold and was going to get the supervisor on the phone. Instead, she got back on and let me know that the supervisor said that the tech is an expert so he just knew it was the issue without doing anything else (along those lines, not verbatim). How confident should I be in the service I received, especially when that is a supervisors response? And honestly I thought it might be the compressor myself before I called because that seems to be an issue but I called your business so that I could be sure it was the issue and because you would do a diagnostic to confirm. I didn't pay so someone could tell me my refrigerator wasn't cooling. I already knew that. Would you be confident if you pulled into a car repair shop because your car was acting up and they looked at it and told you the engine needed to be replaced without looking at anything?"

Elizabeth S on November 2022

Charlotte Grill Company, Wilmington

Charlotte Grill Company, Wilmington

11 years of experience

We are a custom outdoor kitchen build and design company. Unlike most builders we use an custom wielded frame that can then be covered in a wide range of materials. This also means less cleanup and construction on site. We also have many options for countertops, and sell most major lines of grills including Luxor, FireMagic, Summerset, Wilmington Grill Company and Big Green Egg to name a few.

Dimension Design & Construction LLC

Dimension Design & Construction LLC

Customers say: Quick response

Dimension is a design / build firm. We specialize in House design, Interior Design and Custom Home Building. We have a custom window covering/treatment division for Plantation Shutters, Wood blinds, cellular shades, woven woods and fabric window treatments.

Hhgregg

Hhgregg

Customers say: Quick response

http://www.hhgregg.com/content2/about_us

Tribles Inc - National Shipping

Tribles Inc - National Shipping

79 years of experience

The Trible family has been involved with major appliances since the late 1800's and have been serving the appliance industry with parts and accessories for more than 100 years. In addition, Trible's has been a supplier of heating and air conditioning equipment/parts for more than 50 years. With years of experience and tradition as a foundation, you can rest assured Trible's will meet your every need.

Geek Squad - Best Buy

3.78(

Geek Squad - Best Buy

3.78(

31 years of experience

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Airmax Heating & Cooling Services

4.97(

Airmax Heating & Cooling Services

4.97(

Customers say: Super punctual

Airmax Heating and Cooling, Inc. is a locally owned company serving the greater Wilmington area as well as Brunswick and Pender counties since 2001. We combine technical training with years of on the job experience to give our customers the finest and most comfortably designed installations. Our full service mechanical technicians are on the job quickly thanks to our fleet of 11 radio dispatched trucks. Whether it’s a repair, complete installation of new equipment, changing out old equipment or preventive maintenance, Airmax Heating and Cooling, Inc. has the customer committed attitude to get the job done correctly. Our staff is committed to customer satisfaction, quality and craftsmanship. That is why our installations look and operate the way our customers want them to. At Airmax, your comfort and satisfaction is 100% guaranteed.

"Maxx performed the work we needed, explaining the issue and repariing the unit. He was polite and confident. The service van was clean, an important component which can demonstrate pride. Maxx has very good customer service skills. I"

Jay B on May 2025

"Maxx performed the work we needed, explaining the issue and repariing the unit. He was polite and confident. The service van was clean, an important component which can demonstrate pride. Maxx has very good customer service skills. I"

Jay B on May 2025

The Grill House Company

The Grill House Company

Customers say: Quick response

We have a large selection of quality gas, electric, and charcoal grills, including brands such as Napoleon, Weber, Primo, Broil King, Modern Home Products and more! We refill propane tanks and RV's, as well as stock a huge selection of accessories and supplies to enhance your grilling experience. In addition, we also have fish cookers, steamer pots, smokers, and replacement parts for all major brands. Please stop by to see all that we have to offer the griller in you!

ATLANTIC APPLIANCE & HARDWARE

4.56(

ATLANTIC APPLIANCE & HARDWARE

4.56(