Get matched with top boiler installation pros in Ramseur, NC

"I contacted Duggins, in addition to numerous other heating and cooling companies, to obtain an estimate on replacing my entire HVAC duct system.  Having had some issues with it over recent years and doing quite a bit of research, we knew we were ready for better insulated flex duct, better air quality, and a more comfortably conditioned second story in our Cape Cod home.

David Mitchell was my service consultant.  He was very patient and thoughtful when responding to any of my questions, as well as providing thorough responses.  He listened to the issues that I told him we wanted to address, and very adequately proposed possible solutions.  He did not try to 'sell' me on anything I wasn't conveying I wanted, and offered his professional opinion on how to achieve my desired outcome.  Once provided with the final proposal, I was very pleased.  It came in quite a lot lower than the #2 company I was also considering.

My only additional consideration was to be assured that there would be no possibility of any sort of contaminant(s) left within my duct system / heating and cooling unit.  I had done some research on this issue, and David was more then willing to look over some internet links I sent to him regarding EPA approved sanitation products, etc.  To address these concerns, Duggins sub-contracted with The Duct Doctor to come on site to sanitize the one return box they were unable to replace, in addition to the blower, coil, etc.  I was not only very pleased that they made the effort to do this, which ultimately won them my business, but I was also very impressed with Jim Gehling, of Duct Doctor of the Triad.

The crew of three technicians that completed my job were timely, polite, and efficient.  They were thorough, cleaned up after themselves, and went to fairly great lengths to assure that my flex duct that ran through a chase to the second-story was completely removed and replaced.  Instead of cutting a whole into my wall, one of them was very resourceful and created a sort of internal ladder to access the chase, then climbing up inside to cut a whole slightly larger through the floor above so that they could pull the new flex duct down into the crawl space.  This saved me the additional work of replacing / repairing drywall!

I was VERY please with the estimate, the crew, and the work that was completed.  I will likely be switching my seasonal inspection contract over to them.  I would not hesitate to recommend Duggins Heating and Cooling to anyone. . ."

"Great Mr. Kirk answered all of our questions and fixed our pump and our tank that went out on our Boiler. Will definitely hire again."

"Alan came to fix our unit. He was a pleasant young man. He was on time, knowledgeable, professional and fixed the problem efficiently.
The igniter on our furnace needed to be replaced. After diagnosing the problem, Alan had a list of several repairs and services we could choose to do for our furnace.  $700.00 was at the top of the list, I don?t remember what all was included but I knew we did not want that. The bottom of the list was called a  Band-Aid repair for $243.00. But, it was not how it sounded, a temporary fix; it was to ?completely? repair the problem that we were having.
The cost to put a new universal, moisture resistant, top quality nitrate igniter in our furnace  was  $243.00.  Alan had explained before he looked at our furnace that if we decided 'not' to have him repair it we would still owe the $75.00 for diagnosing the problem. It made sense to me for them to charge for a service call if we decided not to have them do the work.
Alan was here for 35 minutes. I had an Angie?s List coupon for $25.00 so the total I paid was $218.00. The cost seemed high even with the coupon and Alan could not give me a breakdown of the charges nor was it on my bill.
I called Charles Miller a few days later to get that information. I had checked out the costs of ignition systems online and the
most expensive one I could find was for $77.00. Charles explained that he was using new software for his company and that
it did not break down part and labor charges but, the charges included amounts for other things like warranties and other business expenses. He spent a long time explaining this new system to me how it uses a flat rate book, etc. etc. He finally looked up the cost of the part. It listed for $41.50 and they increase parts by 2.8%, which made the total for the part $116.20. (Another way of stating this would be that Miller?s charges almost 300% more than the listed price.) 
So their normal rate (without a coupon) for replacing an igniter is $243.00, minus labor $75.00 and minus the part $116.20 = $51.80 for other expenses.  Charles is a very nice man and I think fair-minded man and his charges are what they are. I was having such a hard time understanding his pricing system, as it is so different than what I am used to, that he sent me a refund of some of the monies I paid, which I very much appreciated.
 
 
 
 


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"Vendor install a Honeywell 7200 series thermostat in my new home, but I decided to upgrade to a 6580 WiFi unit. I did all the work myself but couldn't get the A/C to work. I called Honey well who referrred me to Enhanced Heating and A/C. I called them at 3:45 PM on a Friday afternoon and got a live person who said someone will call me back after I presented the problem I had. Around 4 PM I got a call from Sean who helped me out with the wiring and the A/C is now working."

Our purpose is to provide excellent service to meet all your heating, cooling and electrical needs. All of our techs, installers and office staff are professionally trained and certified to better serve you. We offer great prices and service you can trust and will do anything we can to assure our customers are 100% satisfied. Your Comfort Matters---Give us a call today!

"Perfect Quickly diagnosed problem They will return to install replacement part once they receive it"

"Jim is local.  It went great. Jim Ferrell is a professional of the highest caliber. Responded quickly, took care of my problems, and advised me as to better means of protection than I had. He came back a second time to uninstall software that I purchased that did not provide adequate protections and installed free software that would do the job.  He did the work through remote connection, but is available on site if necessary.
For those people needing help on getting red of malware, viruses , etc. on your computer,  Jim is local, better than all thse remote out of state location providers, is a mature, highly trained professional in this area.
If you go to local computer stores you get very young people that can do a basic job, but are no where near the professional level of Jim.
I highly recommend Jim to anyone that needs these type services.
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2014 Super Service Award winner!We are a small upcoming business that cares about quality and customer service.

"1. Paint (walls/trim), replace faucets and mirrors in master bath and kitchen faucet. Work done as promised with a competitive price. We were completely satisfied with Project. Project took 2 days in June. 2. Replace kitchen appliances (oven,MW,DW and Refrig.), run gas line from attic to Kitchen and install outside exhaust for MW. Haul off old appliances. We were disappointed with overall performance with installers and Shawn (owner). Our complaints are 1) unprofessional attitude by by some of the installers. Example: Dishwasher installer did not complete install. When asked if he was going to finish unpacking inside shipping materials and test the dishwasher he refused and told me I can do that. 2) Installers did not protect the hard wood floors which resulted in many scuff marks. 3) Gas line was not installed as quoted. We came to agreement over cost. Upside all appliances installed correctly and working properly. Project took 1 day with return visit for drywall patching and painting in August. Shawn displayed potential as a small business owner (Company 6-7 Months old). Couple of his crew showed lack of discipline and professional curiosity."

"The serviceman did a great job in installing the new burner. Did it with ease."