Get matched with top mold testing and remediation specialists in North Wilkesboro, NC

"Lesson learned. Always get an estimate. BEFORE the work is done. At least a digital copy. Arrangements for the project were made, with some one named Lynn, for the company to send someone to complete the work. We were quoted over the phone 4500-5000 which included a mold test. A sub contractor with an entirely different company (National Mold Company) was sent. When the contractor arrived, he stated that the job would be much more simpler than first thought. This led us to believe that the job would cost less, no. All said and done, they charged $5500. All said and done, it's almost like no work was done. The stains and the smell are still there. Only one actual board was taken upon the attic room. The ceiling in the bedroom was primed and painted but are still visible and have a funky smell. At this point I'm going to. Do what we should have done; Do the job ourselves. Just now with $5500 less dollars in our pockets. A detailed receipt was not given even though it was requested."

"5 fails in one job, didn't even listen on what the problem was. Then raised the wrong floor, probably damaged the house. [*** Link removed ***]"

"The were able to squeeze me into their schedule. The did some stretching and cleaning. Overall, the carpet looks great! Would definitely recommend if you are not ready to purchase new carpet and need it.to.look fresh "almost" new!"

"Very happy with them"

"We had an amazing experience with A Step Above Handyman Services. The company also goes one more step beyond that. I found out that he sounds like a person that I can trust and he would not take advantage of us. I say that because. We've been take advantage of several times because I'm a 77 year old woman. Also my son has Autism. You don't know what we went through. We really needed work done. I found this business card at a restaurant and decided one more time to see if this person can help us without taking advantage of us. He went way out of his way by trying to understand what I needed. Because I did not know how to explained the right way. So my son had to explain it to him, because he knew that I did not know what I was talking about. Mr Howard was very polite, caring & understanding person. We will become a loyal customer from now on. The entire team at A Step Above Handyman Services will never fail you, they will impress you with their service. He goes way beyond on helping somebody with the problem of their home. He is the most understanding & caring person that I have ever met for a handyman service. With Mr Howard's service it has motivated me to tell everyone about his service, to all my friends and family. It was an unforgettable, experience, it was fantastic to have a understanding person. I had an amazing experience from the moment he walked in. The staff was also very helpful and understanding. If you're looking for a job to be done right, look no further than A Step Above Handyman Services ."

"On May 25, 2022 I spoke to a representative of the Mold Test Company and explained that I had recently inherited a property and had not been lived in for quiet some time and was beginning the restoration process to make it livable again which included having a mold test completed. I was quoted $499 for the complete test in addition to a $50 deposit that was required to confirm appointment. I made it clear that I currently lived over 4 hours away from the property needing the test but we agreed upon a date and time that worked for all parties. Deposit was paid over the phone for confirmed 11am on 5/29/2022. I arrived at the property at 10:40am yet the technician called me about 15 after 11am to inform me the he was 15 minutes away. Arriving at church 11:30. We walk through the property and he gives me some information and points out a few things and then prepares to set up his equipment only to realize he would need a generator to complete being that the home isn’t occupied and has not been for quite some time, there is no electricity. I point out that I was not informed the equipment needed electricity although I mentioned the property had been closed up for years when making the appointment. As the expert and professional this should have been clarified prior to confirming appointment or taking payment. Technician informed that he had a generator but it wasn’t with him and he lived about 2 hours away so the appointment that I had driven 4+ hours to make would have to be rescheduled. It then took almost a full week for someone to return and follow up about this issue in which the solution suggested was to Mail this company the keys to my property to conduct the test in my absence and hitch was a red flag because I don’t know them for one and if I’m not there to see them test my property how do o know they’d even travel back to my property and complete a test instead of just telling they did and charging $499. I refused to send my keys and instead asked for a refund of my deposit. I was told he would submit my request and ended the call About a month later I still had not received my refund or any communication of it so I called and after several attempts spoke to someone who informed me that my refund request was denied because the technician said I refused services at the door and something else about canceling rescheduled appointment when nothing was every rescheduled to begin with and service was not completed bc technician did not have the necessary information equipment. I total LIE over $50. My $50 that I work hard for and have already been more than inconvenienced over. I have tried multiple time to remediate this issues but I just keep getting shuffled around to leave voicemails and no answers about my money. This is extremely unprofessional and unreasonable. I will follow up with the BBB and CFPB as well. Unacceptable and should be removed as a reliable referral from Angi"