Get matched with top water and smoke damage repair specialists in North Wilkesboro, NC

"These guys are the kings of the hard sell. They pushed me to sign a contract before they'd even delivered the report showing what work would be done. Reputable companies don't discourage you from getting competitive bids, nor do they push you to "sign right now" without going over the details. And to add insult to injury, they NEVER stop calling you, no matter how many times you ask them to stop."

"Adam is an experienced person that not only knows the job but also explains how the insurance coverage works. He was also very responsive to all questions and requests. Great company to work work with."

"They did a great job! My roof looks great! Reliable and kept me well informed about everything. They kept cost in mind and cleaned up nicely after themselves. Serge even came out late to tarp the roof until it could get repaired so that I didnâ t have any further damage to the house waiting for the roof. They were very nice to work with. Great people. I canâ t say enough good things about them!"

"I hired Tri State Flood to help us with our water damage emergency, crews came fast, the office followed up with me to make sure we were all set. Very professional, reasonably priced. I would highly recommend Tri State Flood!"

"They came very quickly. We were scared about some mold. Very professional. Would highly recommend "

"Lesson learned. Always get an estimate. BEFORE the work is done. At least a digital copy. Arrangements for the project were made, with some one named Lynn, for the company to send someone to complete the work. We were quoted over the phone 4500-5000 which included a mold test. A sub contractor with an entirely different company (National Mold Company) was sent. When the contractor arrived, he stated that the job would be much more simpler than first thought. This led us to believe that the job would cost less, no. All said and done, they charged $5500. All said and done, it's almost like no work was done. The stains and the smell are still there. Only one actual board was taken upon the attic room. The ceiling in the bedroom was primed and painted but are still visible and have a funky smell. At this point I'm going to. Do what we should have done; Do the job ourselves. Just now with $5500 less dollars in our pockets. A detailed receipt was not given even though it was requested."

"This business is rip off. Don't ever hire them. They ask exorbitant amounts of money and cannot find any root cause. They do not do any thorough inspection and neither they have proper instruments to do it. Please refrain from them"

"It went fine. I had already replaced the guts of the old sink and the plumber told me that the sink was just old and worn out and the best bet was to replace the sink. Note: the sink was 15 years old and the guy at Lowes had told me the same thing, but I wanted to try replacing the cartridges to see if that would work-- it didn't. The plumber told me what to buy at the hardware store and so I went and bought it myself (he could've gone and picked it up, but it was cheaper for me to do it myself). He then changed out the faucet, supply lines and valves in about 30 minutes. His cost (not including the hardware that I paid for myself) was $250. I consider that reasonable for his services. That sink is now fixed and I won't have to worry about it again."

"Initially the work performed by Al Savelle was satisfactory. However, when we contacted Al to return and correct an issue with the toilet leaking from the base he refused to stand behind his work and correct the problem created by his work not being done correctly. Below are the details of the situation: Al Savelle was hired to re-seat 2 toilets in our home on 21-April-2018, after our floors were installed. On 22-May-2018, one of the toilets started leaking at the base. When I called to get him to come out and fix the issue he stated he would be at my house between 0830-0900 on 23-May-2018. The morning of 23-May, I received a text from Al stating "Good morning Scott, I can't warrantee that old toilet and my schedule is busy right now. Your best bet is probably to get another local plumber". I responded with several texts after that as follows: From Scott K: Al - you did the work to install the toilets and one is leaking. Therefore it is your responsibility to come and fix the issue since the work done was not done correctly From Scott K: The age of the toilet is irrelevant. The toilet did not leak before the floors were installed. The whole purpose in hiring you as the plumber was to ensure the reinstall of the toilet was done properly. From Scott K: When will you be here to correct the problem? Scott K: So am I understanding that you are not going to honor your promise of "Our work is good. We promise. And behind that promise, we want you to know that we back our work with a satisfaction guarantee. We won't stop working until you like what we've done"? I received no response to any of the above text messages After several attempts to call Al to discuss the matter (each time the call went straight to voice mail with instructions to text the issue to him as he does not check his voice mails), we are now forced to contact another plumbing company and pay for All Savelle's incompetent work in order to prevent additional damage to our brand new flooring."