Get matched with top garage pros in Mount Airy, NC

"The repair was very great!"

"Perfect. I enjoyed getting to sit in the storm shelters at their showroom to help with size selection. After signing up for the install, they connect you to an online portal to manage the contract and to update building permit number, etc. Installation was prompt and clean."

"Quick response from quote to start of work. I am very pleased with the staff and their workmanship. All went well, Job/work completed in a most efficient way and workers interacted well with homeowner."

"I used Custom Renovations, as well as Custom Electric for a major updating of my 1930s house in the Lindley Park area of Greensboro. The electrical work began 12/04/18, with the demolition starting 7/09/19. The job completion (with final walk-through) was 1/28/20. There were multiple aspects to the total job: attic insulation, floor refinishing, redoing of an old back porch (which involved raising my back roof line to raise my master bathroom's ceiling), adding a back deck, and painting the house's interior walls. Both bathrooms were updated, as well as my kitchen. In the process, all my old iron piping was upgraded as well. Custom Electric not only replaced all my old "knob & tube" wiring, but also placed additional wall outlets & smoke detectors to bring the house into current code compliance. The Custom employees (foreman, electrical, plumbing & carpentry), as well as the various contractors (painters, dry wall installers, tilers, insulators, & floor refinishers) employed by Custom were all very professional and did a great job. Chris S******, Custom's owner, was very accessible to answer any of my concerns & provided expert options to the many decisions (structural & electrical) that arose during the process. Christin G*********, my Custom design consultant, was invaluable in walking me through the many design decisions that confronted me: kitchen cabinet, sink, fixtures, tile & countertop selections, bathroom configurations, shower design, fixtures & sink selections, floor stains, etc. She assisted me in navigating the various suppliers of these items, and was patient and informative. During the whole project, I ended up asking Custom for 12 change orders, Some changes were necessitated by issues arising during the construction. Some changes were additions I just requested as the project moved along. From the beginning through to the end, both Chris & Christin were transparent about the project's costs. In summary, Custom did a very professional job and I would recommend them. I'm very pleased with my house's upgrades."

"Went well, worked hard to satisfy me per work quality, no unresolved issues, priced job charges reasonable. Very customer oriented."

"Very responsive to come out ainitially and access damage and get fixed as all was paid for by insurance. They also agreed to installing a skylight where the tree came thru (there was not a skylight before). It was installed well and has never leaked. That's all the good news I have folks. HOWEVER we had 'total replacement to original status' insurance coverage and first go around all they were going to do was patch damaged areas of roof. matching tiles "as best they can". After much bickering back and forth, they finally replaced entire roof. 3 times. yes, three times as the first 2 times work was substandard- and eaked. They did not overlap roof tiles and did not flash properly. When insurance overseer finally agreed to redo entire roof to "original" with a 30 year guarantee, she was subsequently fired by the insurance company after the job was done. Inside the house, the subcontractor they hired to fix our wall and ceiling was horrendous. "Johnny" from Mississippi put up a wall that was not linear -nit bowed. He said our house was crooked and he could not fix that. There was a good 2 feet crawl space between inside wall and outside house. We insisted he redo it (multiple times.) till he got it straight, finally, He said "the wife" was being too fussy. Then he replaced smooth ceiling with a popcorn ceiling because he said he couldn't fix the drywall plaster lines...now we have the task of taking off the popcorn, replacing the drywall ceiling, and replastering correctly. . We grew weary of him and decided not to have him redo. As for coming "on time", well, we learned that "on time" is a relative term...seems to mean just showing up sometime in the morning. Bottom line: Don't let your insurance company bully you into using this company and certainly do NOT hire them on your own."