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    Verified stair railing installation services reviews

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"I can’t even begin to describe how fast to run from this company. Some of the reviews on Google are from current employees. We hired All About Tile based off of Angi’s list reviews. Antonio came promptly and gave us a very detailed quote for our scope of work on a kitchen renovation. I will start by saying that we hit red flags starting a month into the job. Antonio kept adding more and more things into the job that he didn’t account for. Some things that were visible while he was doing his initial estimate. On multiple occasions, vendors that we had hired told us they didn’t feel comfortable that he knew what he was doing or that he had sub contractors that knew what they were doing. We had multiple conversations with him where we did a temperature gauge and set expectations. 3 months into the job he quit mid job when frustrated. Then called us after and asked to finish the job. He didn’t pull proper permits. Our electric wasn’t remotely up to code and he tried to tell us we owed him an additional $15,000. Do yourself a favor and go elsewhere!"

Rachel M on July 2023

15+ yrs of 100 % satisfaction on remodeling and tile work for price, quality work, and on precision. Good is not good enough because we want to provide 100% satisfaction!

"I can’t even begin to describe how fast to run from this company. Some of the reviews on Google are from current employees. We hired All About Tile based off of Angi’s list reviews. Antonio came promptly and gave us a very detailed quote for our scope of work on a kitchen renovation. I will start by saying that we hit red flags starting a month into the job. Antonio kept adding more and more things into the job that he didn’t account for. Some things that were visible while he was doing his initial estimate. On multiple occasions, vendors that we had hired told us they didn’t feel comfortable that he knew what he was doing or that he had sub contractors that knew what they were doing. We had multiple conversations with him where we did a temperature gauge and set expectations. 3 months into the job he quit mid job when frustrated. Then called us after and asked to finish the job. He didn’t pull proper permits. Our electric wasn’t remotely up to code and he tried to tell us we owed him an additional $15,000. Do yourself a favor and go elsewhere!"

Rachel M on July 2023


Avatar for Sentri Homes

Sentri Homes

New on AngiNew on Angi
Approved Pro

Sentri Homes

New on AngiNew on Angi
Approved Pro
683 local quotes requested
2 years of experience

Sentri Homes is a full-service contractor delivering high-end home additions, whole-home remodels, new custom builds, luxury kitchens, structural framing, roof replacements, and every major renovation. We assign a dedicated project manager to every job, deliver meticulous craftsmanship with clear communication, and back our work with an industry-leading warranty to ensure complete peace of mind on your largest investments. Our in-house team of licensed builders and master craftsmen consistently earns 5-star reviews by turning big visions into stunning, high-value homes—when you need one trusted partner who truly does it all, we’re the proven choice.

Sentri Homes is a full-service contractor delivering high-end home additions, whole-home remodels, new custom builds, luxury kitchens, structural framing, roof replacements, and every major renovation. We assign a dedicated project manager to every job, deliver meticulous craftsmanship with clear communication, and back our work with an industry-leading warranty to ensure complete peace of mind on your largest investments. Our in-house team of licensed builders and master craftsmen consistently earns 5-star reviews by turning big visions into stunning, high-value homes—when you need one trusted partner who truly does it all, we’re the proven choice.


Avatar for Trim Works

Trim Works

5.00(
3
)
Approved Pro

Trim Works

5.00(
3
)
Approved Pro
Super Service Award
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
80 local quotes requested

Trim Works has designed and built custom curved beam arbors, garden gazebos and replicated historical pieces that would have otherwise been lost to time. We are dedicated to providing you with exquisite and uniquely crafted products to enhance your Dream ideas. I have been in the trades for better than 35 years and have accumulated much useful knowledge in several trades from foundations to roofing and everything in between.

"As a homeowner in Charlotte NC, I would like to recommend Glen Sturgeon for any home construction project. He has worked at our home on two different projects & we look forward to having him come back & work on future projects. He is highly skilled & detail oriented. In addition to his technical skills, he is a great communicator and that includes coordinating with his clients. As I mentioned before, we will not hesitate to reach out to Glen when working on future projects."

Don H on October 2025

Trim Works has designed and built custom curved beam arbors, garden gazebos and replicated historical pieces that would have otherwise been lost to time. We are dedicated to providing you with exquisite and uniquely crafted products to enhance your Dream ideas. I have been in the trades for better than 35 years and have accumulated much useful knowledge in several trades from foundations to roofing and everything in between.

"As a homeowner in Charlotte NC, I would like to recommend Glen Sturgeon for any home construction project. He has worked at our home on two different projects & we look forward to having him come back & work on future projects. He is highly skilled & detail oriented. In addition to his technical skills, he is a great communicator and that includes coordinating with his clients. As I mentioned before, we will not hesitate to reach out to Glen when working on future projects."

Don H on October 2025


Avatar for Silver Line Construction Plus

Silver Line Construction Plus

5.00(
11
)
Approved Pro

Silver Line Construction Plus

5.00(
11
)
Approved Pro
Customers say: Quality work
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
10 years of experience

With over 10 years of experience, I take pride in my quality craftsmanship. We are owner operated, and believe in building long-term relationships with our clients by delivering honesty along with exceptional work. We pride our company on reliability, great communication, integrity, and customer service. We are experts in our trade and will do our best to keep you as educated as we can on your particular project. Give us a call today! We look forward to working with you!

"They did a great job! My roof looks great! Reliable and kept me well informed about everything. They kept cost in mind and cleaned up nicely after themselves. Serge even came out late to tarp the roof until it could get repaired so that I didnâ t have any further damage to the house waiting for the roof. They were very nice to work with. Great people. I canâ t say enough good things about them!"

Sammi E on June 2024

With over 10 years of experience, I take pride in my quality craftsmanship. We are owner operated, and believe in building long-term relationships with our clients by delivering honesty along with exceptional work. We pride our company on reliability, great communication, integrity, and customer service. We are experts in our trade and will do our best to keep you as educated as we can on your particular project. Give us a call today! We look forward to working with you!

"They did a great job! My roof looks great! Reliable and kept me well informed about everything. They kept cost in mind and cleaned up nicely after themselves. Serge even came out late to tarp the roof until it could get repaired so that I didnâ t have any further damage to the house waiting for the roof. They were very nice to work with. Great people. I canâ t say enough good things about them!"

Sammi E on June 2024


Ski Construction

5.00(
1
)
Approved Pro

Ski Construction

5.00(
1
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
35 years of experience

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today!

"He came and did a good job! My house was built in 1810, so it is an old type house, He came in and did what I wanted!"

Jack B on June 2021

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today!

"He came and did a good job! My house was built in 1810, so it is an old type house, He came in and did what I wanted!"

Jack B on June 2021


Avatar for Carolina Southern Scapes

Carolina Southern Scapes

4.73(
11
)
Approved Pro

Carolina Southern Scapes

4.73(
11
)
Approved Pro
Customers say: Quick response
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers
82 local quotes requested

Are you tired of Landscapers giving you the run around? Hard to get in touch with and once the job is finished you can forget getting them back out to fix anything, much less get them on the phone. Here at Carolina Southern Scapes we pride ourselves at being the premier landscaping and hardscaping company in the Charlotte area, with our project quality as well as our customer service second to none. No job too big or too small. We provide many Outdoor living installation options as well as regular lawn maintenance. Listed bellow are some of the many ways we can help you make your lawn beautiful. - Patios - Firepits - Outdoor Kitchens - Sitting Walls - Retaining Walls - Elevated Plant Beds - Mulch Delivery and Installation - Plant and Tree installation - Plant and Tree trimming - Yard Maintenance

"Patio started out good. Work got sloppy. After many attempts to get it done correctly, I had to get someone to come back and redo the grout. We also had to get some pavers leveled out. Much much money spent on yard as well and work done looks like something I could have done myself. Much money wasted."

Joe S on October 2024

Are you tired of Landscapers giving you the run around? Hard to get in touch with and once the job is finished you can forget getting them back out to fix anything, much less get them on the phone. Here at Carolina Southern Scapes we pride ourselves at being the premier landscaping and hardscaping company in the Charlotte area, with our project quality as well as our customer service second to none. No job too big or too small. We provide many Outdoor living installation options as well as regular lawn maintenance. Listed bellow are some of the many ways we can help you make your lawn beautiful. - Patios - Firepits - Outdoor Kitchens - Sitting Walls - Retaining Walls - Elevated Plant Beds - Mulch Delivery and Installation - Plant and Tree installation - Plant and Tree trimming - Yard Maintenance

"Patio started out good. Work got sloppy. After many attempts to get it done correctly, I had to get someone to come back and redo the grout. We also had to get some pavers leveled out. Much much money spent on yard as well and work done looks like something I could have done myself. Much money wasted."

Joe S on October 2024


Avatar for Compass Contracting

Compass Contracting

5.00(
12
)
Approved Pro

Compass Contracting

5.00(
12
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
167 local quotes requested

At Compass Contracting, we take immense pride in being a family-owned business committed to providing exceptional craftsmanship and personalized service across North and South Carolina. With years of experience in the industry, we understand that your home is your sanctuary, and our mission is to enhance its beauty, functionality, and value through outstanding outdoor spaces. Whether you're looking to build a stunning deck, a secure fence, or a charming patio, our dedicated team works tirelessly to bring your vision to life with meticulous attention to detail and a focus on quality.

"Steve is very responsive and easy to work with on each step of project. Any concerns or questions throughout the process he's on point. Cheyenne “the magician “ built our deck with his team. Presto! High quality, solid, beautiful! 🤩"

Brian P on June 2025

At Compass Contracting, we take immense pride in being a family-owned business committed to providing exceptional craftsmanship and personalized service across North and South Carolina. With years of experience in the industry, we understand that your home is your sanctuary, and our mission is to enhance its beauty, functionality, and value through outstanding outdoor spaces. Whether you're looking to build a stunning deck, a secure fence, or a charming patio, our dedicated team works tirelessly to bring your vision to life with meticulous attention to detail and a focus on quality.

"Steve is very responsive and easy to work with on each step of project. Any concerns or questions throughout the process he's on point. Cheyenne “the magician “ built our deck with his team. Presto! High quality, solid, beautiful! 🤩"

Brian P on June 2025


Avatar for MyNewFloor.com

MyNewFloor.com

4.69(
286
)
Approved Pro

MyNewFloor.com

4.69(
286
)
Approved Pro
Customers say: Super punctual
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers
461 local quotes requested

A premier flooring company in the Carolinas, MyNewFloor.com was founded by a talented, design savvy professional with 15 years of experience in designing and installing a variety of flooring products. Our company is built on the principles of honesty, quality, craftsmanship, and a sincere effort to provide 100% customer satisfaction! You can be sure that only our professional, knowledgeable and experienced installers will complete all the work for you. We do not sub-contract any of our projects.

"LVP looks great and tile in the kitchen look great but the trim and baseboards were not finished and I had to have another contractor come in and install them. The stairwell was sanded and stained and I was told they could match the stain for the stairs to the LVP and that wasn’t true either. The stairs came out pink. Now I’m having another contractor come in and fix. I would not recommend to a friend."

Diana V on January 2025

A premier flooring company in the Carolinas, MyNewFloor.com was founded by a talented, design savvy professional with 15 years of experience in designing and installing a variety of flooring products. Our company is built on the principles of honesty, quality, craftsmanship, and a sincere effort to provide 100% customer satisfaction! You can be sure that only our professional, knowledgeable and experienced installers will complete all the work for you. We do not sub-contract any of our projects.

"LVP looks great and tile in the kitchen look great but the trim and baseboards were not finished and I had to have another contractor come in and install them. The stairwell was sanded and stained and I was told they could match the stain for the stairs to the LVP and that wasn’t true either. The stairs came out pink. Now I’m having another contractor come in and fix. I would not recommend to a friend."

Diana V on January 2025


Avatar for Carolina Contracting & Investments Inc

Carolina Contracting & Investments Inc

4.62(
37
)
Approved Pro

Carolina Contracting & Investments Inc

4.62(
37
)
Approved Pro
Customers say: Quick response
411 local quotes requested
13 years of experience

We can build any custom home, we can build an addition as simple as adding a new bedroom suite to adding an entire second floor, we can remodel your entire home, your kitchen, your bathroom, finish your basement, and make structural modifications. If you can dream it we can build it. We can build from your plans, or we can do both the design and construction. We offer both residential and commercial construction services as a licensed general contractor. For residential customers we offer an array of services for almost any project. We offer competitive pricing and exceptional quality and customer service. Because we have our own crews to perform much of the work, we have much better control over costs and quality that the competitors simply can’t provide. We also have an entire division dedicated to decks and exterior renovations. We will come to your home or business and provide you with suggestions and an estimate at no cost to you.

"I can't say enough about the excellent work that Carolina Contracting did completely demoing an existing wood deck and constructing a new TimberTech deck. The project was challenging. The deck is sixteen feet off the ground with +20 stairs and extensive lighting. It was done on budget and on time. Scott Dean and his team worked hard every day on the project from early morning to dusk. They are true craftsmen. Communication was exemplary throughout the 3-4 week project."

Leslie G on November 2024

We can build any custom home, we can build an addition as simple as adding a new bedroom suite to adding an entire second floor, we can remodel your entire home, your kitchen, your bathroom, finish your basement, and make structural modifications. If you can dream it we can build it. We can build from your plans, or we can do both the design and construction. We offer both residential and commercial construction services as a licensed general contractor. For residential customers we offer an array of services for almost any project. We offer competitive pricing and exceptional quality and customer service. Because we have our own crews to perform much of the work, we have much better control over costs and quality that the competitors simply can’t provide. We also have an entire division dedicated to decks and exterior renovations. We will come to your home or business and provide you with suggestions and an estimate at no cost to you.

"I can't say enough about the excellent work that Carolina Contracting did completely demoing an existing wood deck and constructing a new TimberTech deck. The project was challenging. The deck is sixteen feet off the ground with +20 stairs and extensive lighting. It was done on budget and on time. Scott Dean and his team worked hard every day on the project from early morning to dusk. They are true craftsmen. Communication was exemplary throughout the 3-4 week project."

Leslie G on November 2024


Avatar for New East Landscapes LLC

New East Landscapes LLC

3.50(
2
)
Approved Pro

New East Landscapes LLC

3.50(
2
)
Approved Pro
Customers say: Quality work
73 local quotes requested
12 years of experience

We provide lawn maintenance and landscaping services. What makes us stand out from other landscapers? The quality of the work we provide and the excellent customer service. We been in the lawn and landscape industry for 20+ years. We are a owner-operated business.

"I needed help with some shrub removal and planting in my front landscape, and got several quotes. I already had the plants, soil, fertilizer, and materials needed, but am not physically able to dig by myself. I had a means of disposing of the removed materials, so there was no haul-away included. Along with the planting, I needed to have a decorative stone wall repaired because it was starting to lean. Again, labor only. I was looking for a company that could do both. The bids for the planting work, which was straightforward and simple labor, were in the range of $400, except for New East Landscapes. Their price was much higher for the planting work, but they assured me they could do the planting within a couple of days and also repair the stone wall within 2 weeks for what seemed to be a very fair additional price. Because they seemed to know exactly what to do with the wall, and showed pictures of other projects they had done, I decided to pay the higher price so I could have one company complete both tasks. They emailed written quotes for the work, which I signed and returned. They told me the time they would come to do the planting work on Sunday, a couple of days later. The work on the wall would be done when they could fit it in, but within two weeks. On Sunday April 9, they arrived more than an hour late, so late that I was concerned they weren't coming. They did the planting work which took them less than 1.75 hours to complete. They clearly knew their plants, placed them where I asked, and the work was competent, but this job did not actually require 3 workers, which is what they brought. I paid them for that work and asked to schedule the wall repair. Xavier told me he would call me to schedule the time within two weeks and would find out the cost of a few stones that were needed to support the wall. He never called me back. I attempted to follow up with them by several phone calls, which went to voicemail that was not accepting messages. Also sent text messages and email. No response of any kind from them, and it has now been a month since they promised to return to complete the work. The wall is looking increasingly unstable and the work still needs to be done."

Keith C on May 2023

We provide lawn maintenance and landscaping services. What makes us stand out from other landscapers? The quality of the work we provide and the excellent customer service. We been in the lawn and landscape industry for 20+ years. We are a owner-operated business.

"I needed help with some shrub removal and planting in my front landscape, and got several quotes. I already had the plants, soil, fertilizer, and materials needed, but am not physically able to dig by myself. I had a means of disposing of the removed materials, so there was no haul-away included. Along with the planting, I needed to have a decorative stone wall repaired because it was starting to lean. Again, labor only. I was looking for a company that could do both. The bids for the planting work, which was straightforward and simple labor, were in the range of $400, except for New East Landscapes. Their price was much higher for the planting work, but they assured me they could do the planting within a couple of days and also repair the stone wall within 2 weeks for what seemed to be a very fair additional price. Because they seemed to know exactly what to do with the wall, and showed pictures of other projects they had done, I decided to pay the higher price so I could have one company complete both tasks. They emailed written quotes for the work, which I signed and returned. They told me the time they would come to do the planting work on Sunday, a couple of days later. The work on the wall would be done when they could fit it in, but within two weeks. On Sunday April 9, they arrived more than an hour late, so late that I was concerned they weren't coming. They did the planting work which took them less than 1.75 hours to complete. They clearly knew their plants, placed them where I asked, and the work was competent, but this job did not actually require 3 workers, which is what they brought. I paid them for that work and asked to schedule the wall repair. Xavier told me he would call me to schedule the time within two weeks and would find out the cost of a few stones that were needed to support the wall. He never called me back. I attempted to follow up with them by several phone calls, which went to voicemail that was not accepting messages. Also sent text messages and email. No response of any kind from them, and it has now been a month since they promised to return to complete the work. The wall is looking increasingly unstable and the work still needs to be done."

Keith C on May 2023

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Install Stair Railings questions, answered by experts

Permit requirements for replacing stair railings vary by location. In many areas, minor repairs or replacements that don’t alter the structure do not require a permit. However, significant changes, especially those that affect structural integrity or involve major design alterations, often need a permit. Check with your local building authority to ensure you comply with any regulations.

Most building codes require handrails on stairways with four or more risers or individual steps. Handrails are not often required on a staircase with three or fewer steps, but local building codes or other regulations may still require them. Some homeowners also prefer handrails on three or fewer risers for comfort, insurance, or mobility reasons.

Premade or stock staircases are a common choice because of their affordability and easy install. These structures cost between $1,000 and $2,000 depending on materials, size, and design. 

Custom staircases are more costly—between $5,000 and $10,000 or more—but are great for unique spaces and main staircases that beg for a grand focal point. When opting for a custom staircase, plan to work with your contractor on design blueprints and project timelines.

Standard residential stair treads need to be at least 1 inch thick. Open staircases without risers must be at least 1-1/2 inches thick. 

Yes, you can often replace just the handrail if your existing balusters are in good condition and securely installed. This approach can save time and money, especially if the balusters already meet current building codes. However, make sure that the new handrail is compatible in size and shape and that you can securely fasten it to the existing baluster layout without compromising stability or safety.

The Monroe, NC homeowners’ guide to stair railing installation services

From average costs to expert advice, get all the answers you need to get your job done.

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