The Groutsmith of Charlotte

ceramic tile installer, floor cleaner

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Over 100 Google Reviews! Our Mission is to provide the highest quality of tile and grout cleaning, restoration and repair; to enable homeowners and business owners to enjoy and appreciate the beauty and functionality of their tile and grout surfaces. We will also assist in teaching proper maintenance techniques and provide the best products to keep your tile and grout beautiful.

Business highlights

12 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.763 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.7
Showing 1-25 of 63 reviews

Joseph K.
03/2025
5.0
Professional and thorough
Rating CategoryRating out of 5

Anna M.
02/2025
5.0
Wow, if you need your grout refreshed, Groutsmith is THE BEST PLACE to go! Warren took such great care of us, truly trying to understand our needs and giving us options so we could choose the best service for us! His team was communicative, efficient, and did a perfect job! Thank you, Groutsmith!
Rating CategoryRating out of 5

Norman R.
01/2025
5.0
Great work in repairing a shower niche and sealing existing grout. Highly recommend
Rating CategoryRating out of 5

Larry G.
10/2024
5.0
Very professional, knew exactly how to fix our grout problem and sent experts out to take care of it. Way to go. I would recommend them in a heart beat. Our master bath looks like new. Thanks again for a job well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nan V.
08/2024
5.0
Excellent service, timely, talked through process and expectations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Marlene S.
07/2024
5.0
Job well done!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Kim F.
07/2024
5.0
The repairman, Candido, did an excellent job in repairing the master bath tile and grout. The end result was excellent - the walk in shower looked brand new, despite being approx. 30 years old! The price was very reasonable, the work completed in the time that I had been told and was left in a very clean condition. I would HIGHLY recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ginger S.
07/2024
5.0
Great customer service! Had small issue with grout color but is coming out this week to take care of it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laura B.
06/2024
5.0
Groutsmith really helped the tile in our bathrooms look so much better. They were very accommodating with a tight schedule and Warren was great to work with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mark M.
06/2024
5.0
Older tub with a very worn spot in the middle. They repaired and reglazed the tub. Also regrouted the shower area and sealed. Excellent work, showed up when they said they would. Found a small little run on the glazing work and they immediately came back out and corrected with no questions. Would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael C.
05/2024
5.0
If you need tile & grout work done like cleaning, repair, replacement, I certainly recommend giving Warren a call. Homeowner in Lake Wylie, SC

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marsh M.
05/2024
5.0
Very professional and excellent results! Bathroom looks new again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter R.
04/2024
5.0
Not only they changed the floor tiles in the shower but they also re grout the walls. It was two different teams, one who replaced the shower floor and then another one who worked on the walls grout. They were both very professional, very respectful and really nice people to work with. The wife and I are 100% satisfy with the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

WILLIAM E B.
03/2024
4.5
Good job performed

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robin V.
02/2024
5.0
Great work and the company wants to make sure you are fully satisfied and they stand behind their work. Quality work, conscientious, on time and fair pricing. I would highly recommend. Top notch business

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Randy F.
02/2024
5.0
Work performed met every promise made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laurel K.
02/2024
5.0
This is a top notch business. Warren and the cleaning crew were all a joy to work with! I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anthony j.
02/2024
5.0
Guys came in did a great job. Shower looks brand new. I had soend hours trying to accomplish what they did in less then half a day. Also they were able to fix the cracks grout around the edges on site all in just a few hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Margie B.
01/2024
5.0
So far, we're happy with the work. But it's too early to tell as we haven't used the shower yet to see how the work holds up. But it definitely looks better than it did before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

steven S.
01/2024
5.0
I am a very picky consumer. The work was excellent. The regrouted tile countertop looks new. I did not compare prices as their reviews were so good. The price seemed fair.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$568

Dane S.
01/2024
5.0
Groutsmith is definitely an outstanding company. Our project was replacement of cracked shower tiles and cleaning/sealing the associated grout. They exceeded my expectations and my shower tiles and grout look fantastic. I highly recommend and will use again if a need arises. Thanks much!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric P.
01/2024
5.0
The attention to detail was exemplary. I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Greg V.
12/2023
5.0
Work well done and cleaned up nicely.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$430

Dennis D.
12/2023
5.0
Groutsmith is the real deal. Our bathroom looks better than brand new They have NO mess and tell us exactly what they were doing. Great company!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ellen g.
12/2023
4.5
The salesman was very informative.the workers were clean, quiet and professional. There was no mess. The price was reasonable. I would highly recommend the Grout Smith.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
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Contact information

9935 Rea Road, Suite D, #292, Charlotte, NC 28277

http://groutsmithcharlotte.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

ceramic tile installer,
floor cleaner

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Sunday: Closed

The Groutsmith of Charlotte accepts the following forms of payment: CreditCard
Yes, The Groutsmith of Charlotte offers free project estimates.
No, The Groutsmith of Charlotte does not offer eco-friendly accreditations.
No, The Groutsmith of Charlotte does not offer a senior discount.
Yes, The Groutsmith of Charlotte offers emergency services.
Yes, The Groutsmith of Charlotte offers warranties.

Contact information

9935 Rea Road, Suite D, #292, Charlotte, NC 28277

http://groutsmithcharlotte.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed