Get matched with top carpet stretching pros in Lattimore, NC

"LVP looks great and tile in the kitchen look great but the trim and baseboards were not finished and I had to have another contractor come in and install them. The stairwell was sanded and stained and I was told they could match the stain for the stairs to the LVP and that wasn’t true either. The stairs came out pink. Now I’m having another contractor come in and fix. I would not recommend to a friend."

"Excellent quality and commitment! Quick budget visit and work preparation."

"John cash came to my house and was not prepared when he first arrived. He came 2-3 times before starting the project and claimed that Lowes ordered the wrong material for him for our gutters. So we let that slide because as long as they could be put up and done correctly and work properly there were no problems for us. However it took all day to install gutters on the front and back of the house, and then a few days later it rains and it was quickly proven the gutters were not functioning properly. Drainage was not a thing. The gutters started to pull away from the house and would all collect in one area. He came back out to try to fix it and thought he did so. However, the next rain proved there were no improvements. So he came out again and left before finishing the job because of a family emergency. He is annoyed at this time with the gutters, and he informs us that he purposely ordered the cheaper gutter option he was not familiar with in order to try to make more money on this job. We were in shock that he would admit this. He then said he would probably buy the correct gutters we were charged for and just eat the cost because it was his fault. So we allowed a week or more to pass before reminding him that he needed to come back. He says he will get out as soon as possible. A month passes and he is still not back. Contact him and he tells us if we buy all the proper material that should have been ordered the first time he will come out and put up new gutters with no charge for labor. I would never recommend him because he is not the least bit professional and is not willing to correct the mistake he caused by being greedy."

"We are extremely disappointed with the hardwood floors sold by Moeen Niazi of Carpet & Flooring Liquidators of Pineville, NC, and installed by Axcel Gomez of Legacy Floor Services. We originally ordered 3.75-inch manufactured hardwood. Due to delays on the seller’s side, our closing was postponed. By the time we closed, Moeen Niazi informed us that they had sold the flooring we had ordered. The installer discovered that the 5-inch manufactured hardwood was defective. Moeen Niazi offered to install and finish unfinished hardwood floors at no additional cost. At no point, did Moeen Niazi or Axcel Gomez discuss the pros and cons of using different sealing materials on the unfinished woods. I only learned later that a salesperson should discuss different options in terms of look and durability, etc. We made it very clear to Moeen Niazi and Axcel Gomez that we needed to be in the house by Saturday, September 14. At no point, did Moeen Niazi or Axcel Gomez tell us that the work could not be completed in a timely or workmanlike fashion. Throughout the week of September 9, I visited the property every morning. The installation crew did not arrive before 11 a.m. On Wednesday, September 11, when I arrived at approximately 8:50 a.m., a crew member was there removing the sander for another job. As of Friday afternoon, the installation crew was still measuring and installing toe molding, and no polyurethane had been applied to the floor. Axcel Gomez subsequently stated that, it takes at least 24 hours between coats of polyurethane and, therefore, at this point there was no way they could be finished by Friday as promised. Axcel Gomez never informed us that they could not complete the job and/or that they needed more time. When I inspected the allegedly finished floors, I immediately noticed a milky/cloudy appearance in one of the rooms. In addition, Axcel Gomez failed to replace the covers on all of the HVAC covers. When I attempted to replace them myself, I discovered that all of the toe molding had been mis-measured and the HVAC did not fit. On Monday, September 16, I informed Moeen Niazi about my concerns, and he told me that he would have the in-house inspector at Carpet & Flooring Liquidators, Mickey Ledford, come out to take a look at the floors. On Friday, September 20, Moeen Niazi and Mickey Ledford came out to the property. Mickey Ledford barely said five words while he was there, and failed to answer my questions about what the installation process should have been and how long it should take. When I asked if the work could have been completed based on when the workers were present, he basically shrugged his shoulders. Moeen Niazi acknowledged that there were some rough patches, but told me that the milky/cloudiness was the result the light hitting the floor. Moeen Niazi offered to have Axcel Gomez come back to buff the floors. I paid $650 to have a certified NWFA inspector come out to inspect the floors. The independent inspection report confirmed the milky/cloudy appearance of the floors caused by solvent trap due to Axcel Gomez applying finish over stain, sealer, or finish before the previous coat had dried. As the floors have continued to cure the appearance has continued to degrade. White lines and cracks are appearing between and on the floor boards, and the finish is cracked/wearing off around where the nails were driven in order to secure the boards. I have also identified other debris in the finish, including dust and what appears to be a nail. Based on the condition of the floors, it is apparent that Axcel Gomez failed to follow industry practice: (1) they did not let the stain or sealer dry before applying the first coat of finish resulting in a cloudy appearance; (2) they did not sand and clean the floors between coats of finish which would have removed the debris and allowed the finish to adhere; and (3) they did not apply a second, and even perhaps a single coat of polyurethane finish, throughout the house."

"Mel came when he said he'd come. He did a perfect job for much less than other quotes. He was quick, doing all the windows on the house in less than one hour."

"It was an excellent job and we will use them again."