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Recent Pool Installers Reviews in Huntersville

  • Anthony & Sylvan Pools
    5.0
    We absolutely love our pool built by Anthony & Sylvan. Bryan came up with a gorgeous design, and Adam did a great job overseeing the construction. I was so appreciative of the great communication keeping us in the loop during the entire process. The subcontractor they hired for the hardscaping was topnotch. Our property backs up to a golf course, and so many people have stopped to comment on what a gorgeous job they did. We have had several minor issues after completion (light malfunction and remote control antennae replacement) and had to submit warranty claims. Brody has come out and gone above and beyond to make repairs, but also to explain how to better utilize the equipment for maximum efficiency. He's very patient explaining things. We are so happy with the quality and service we have received and wouldn't hesitate to recommend (or use) Anthony & Sylvan in the future
    Mary S.
  • Anthony & Sylvan Pools
    5.0
    The end result made it all worth it! The process from start to finish didn't go without its fairshare of bumps, however, Anthony Sylvan and more specifically the project manager, Ray K., did what they could to rectify in a timely manner. Overall, we are pleased with the results and would engage AS again if the opportunity presented itself
    Justin M.
  • Anthony & Sylvan Pools
    5.0
    It went wonderfully. From the initial meeting and drawings and the way through construction and clean up, Anthony & Sylvan was excellent to work with. Particularly, Geoff has been extremely helpful in answering post construction and pool maintenance questions.
    Amy B.
  • Anthony & Sylvan Pools
    5.0
    Anthony & Sylvan Pools did an excellent job in providing a quality pool product. Their team remained highly focused on customer service and satisfaction through all aspects of the sales and build process. When any unexpected events occurred they were quick to action and remedy where needed to ensure commitments, expectations and timelines were maintained. I highly recommend this company
    Jesse H.
  • Anthony & Sylvan Pools
    5.0
    Our project was awesome! Anthony & Sylvan exceeded our expectations for our project. They told us what to expect, it went plus or minus according to schedule, and they managed the time for each subcontractor in a way that was really invisible to us. They sped up when they could, and in the end we are so happy with their performance! Highly recommend our designer Brian Montgomery and Tim Fournier our project manager
    Jennifer H.
  • Shark Pools LLC
    5.0
    Joe at Shark Pools was top notch! He took the time to come out to the house and look at the job before submitting a quote. He took the measurements and had a liner constructed that did not require a single adjustment, fit right the first time. He communicated every week to the status of the job and showed up when he said he would. We got the liner quoted, measured, installed, and in service in under 30 days. Unheard of in today's environment. Thanks Joe
    John S Davis D.
  • Gator Pools & Spa
    5.0
    Amazing. After several no call no shows with other pool people, I found Marks name recommended on a local FB page. I left a message for him and he called me back the next business day (which is amazing). He had his measuring guy out here the same week and Mark came by to double check the measurements and give me my price. He gave me a estimated time frame for my liner to be ordered and received and when he could get me on the schedule. I was surprised when he ended up beating his completion date by 2 weeks! His team was professional, clean and on time. They did an amazing job and my 30+ year in ground pool looks brand new again! Mark always responded to my texts or calls in a timely manner and was a straight shooter through and through! He was so personable and easy to deal with, it was like having a conversation with an old friend. He has restored my faith in pool contractors. When my husband and I sell this place and build our forever home, Mark will be the only person i call when it comes to designing our new pool oasis. If you want a fair price and a reliable contractor to give you a beautiful pool- call Mark at Gator
    Gina C.
  • Backyard Leisure Pool & Spas
    5.0
    We had great people the sale was easy. They promised it would be one of the first one put in and they called soon after. The grating people were awesome they had a tight squeeze and they were determined to get it done. I so appreciate that. When the installer came a few days later they too were awesome. They came did what needed to be done and chatted and looks amazing. Thanks you all Lisa
    Lisa B.
  • Carolina Pool Renovations
    3.0
    Our experience with CPR was mixed. First, this company is very knowledgeable and builds a high-quality pool. The finished product looks great, and our interactions with the crews were always pleasant. Communication was generally timely. They also provide startup services and "pool school" which take the stress out of the first month or so of owning a new pool. However, our beautiful new pool came at a very high cost--and I want potential future customers to be aware. The contract with CPR stipulates that they are not responsible for damage done to driveways. In signing this, I expected some damage to the area they used for staging materials and, sure enough, two squares of my roughly 250-foot long driveway were scraped and crushed on the edges. This was totally understandable and acceptable. When delivering dirt, one of CPR's subcontractors drove down the lip of the driveway (half a tire on, half a tire off) for the full length of the 250-feet of concrete. In so doing, half of the driveway is now cracked and/or crushed and needs to be replaced. There is also a healthy rut in the lawn from where the driver completely missed the concrete. Shortly after this happened, I asked Mr. Ball to come to the house so we could review the status of the project. At that time, I showed him the damage. He took pictures of the damage and made some comments about the driver and situation which I inferred meant there would be some remedy to the problem. Once the project was complete, I asked about the driveway situation. I made clear I was not asking for CPR to fix it completely, but since the damage was caused by negligence, I thought there would be some compromise on a solution. On the contrary, in a series of exchanges, I was told CPR cannot be responsible for the quality of the driveway (no driveway would withstand a fully laden truck driving on the lip) and that I could take it up with the trucking company (this is not the business with whom I had a relationship). Ultimately, I accept that CPR has no legal responsibility to fix the driveway. That said, good business ethics mandates that a company take responsibility for avoidable damage caused by negligence--not hiding behind a contract. I won't tell potential customers to avoid this company. As I said, you will get a good quality, beautiful pool. But DO NOT let them use your driveway. Insist on another access point or redline that portion of the contract. That $100k pool will could end up costing 10-20% more
    Mark E.
  • Anthony & Sylvan Pools
    5.0
    Although the project got behind schedule, it was worth the wait. We love our beautiful new pool! Our designer and project manager were great, and we would use them again in a heartbeat!
    Jamie J.

Last update on August 11, 2022

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