About us
Business highlights
43 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.917 Reviews
Showing 1-17 of 17 reviews
Heather B.
11/2017
pool cleaners
 + -1 moreRick was very helpful and educating us on a few options when our pool vacuum pump needed replaced. After making our decision, the repair was scheduled and complete as discussed. Rick followed up to ensure everything was working properly. When we reported a small leak in the hose fitting, it was taken care of the next day. Rick is very knowledgable and trustworthy. We were extremely happy with the job as well as the customer service. We would highly recommend this company both for new pools, pools services and repairs.
Description of Work: Replaced Polaris pump.
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Yes, I recommend this pro
$400
Response from Magic Pools and Spas
Daniel J.
08/2017
pool cleaners, swimming pools
 + 0 moreEverything went well. A water testing kit was provided along with chemicals and salt to get the pool open. He gave us pointers on how to prep the pool for the new liner to make the install move quicker. Would hire again. Thanks
Description of Work: We hired magic pools and spas to replace the liner in our inground pool, as well as install a saltwater system and timer.
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Yes, I recommend this pro
Don H.
06/2017
pool cleaners
 + -1 moreIt was good.
Description of Work: They did a small repair and maintenance of the pumping system of the pool.
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Yes, I recommend this pro
$200
Mark S.
06/2017
pool cleaners
 + -1 moreTerrible but even with my review I'm sure there are families that will still use this company for a pool install.
Description of Work: Called for a consult about a pool installation. Rick showed up as scheduled with an assistant as well as an arm full of material to go over details of the pending project. I personally had a budget of up too 100k. He took one look at my back yard and since this wasn't going to be a quick money making install and would involve retaining walls and probably extra crews as well as extra time he informed me that he would not even quote me a price or discuss details.He was not interested in doing our pool. The visit lasted less than 5-min and they were gone. I didn't realize that the pool industry was so busy to be able to pick and choose the jobs they accept. If the distance to my home was a problem and out of their travel zone they should have let me know we were out of their service area. It was a waste of my day off waiting for him to arrive to discuss details. Their web site seemed informative and they seemed to be a reputable company but it was very unprofessional to dump our request since it wasn't going to be a quick cash project for him. He also mentioned that installation on other projects had him backed up till August for start dates yet this wasn't a concern of mine. I would have been extremely flexible. I wish in my profession I had the luxury to deny someone my services because it would involve a little extra work to satisfy the customer. Seems to me they are only worried about how quick they will get to the bank with your check.
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Response from Magic Pools and Spas
Allison D.
06/2017
pool cleaners
 + -1 moreExcellent. All work was done professionally, and everyone was very accommodating with timing.
Description of Work: Replaced liner and pump system.
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Yes, I recommend this pro
Response from Magic Pools and Spas
Darren S.
05/2017
swimming pools
 + -1 moreMagic Pools made it a great experience. I highly recommend a Magic Pools if you are looking for a quality pool installation.
Description of Work: New Pool Installation
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Yes, I recommend this pro
$42,000
Response from Magic Pools and Spas
Jatana B.
05/2017
pool cleaners, swimming pools
 + 0 moreMagic Pools' service and products are both top notch. Rick and his team were there for any questions I had along the way. The response time to my calls and emails was immediate. I would highly recommend Rick and his company to any of my family and friends. I am extremely satisfied with our pool and have already received tons of compliments.
Description of Work: In ground vinyl pool installed.
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Yes, I recommend this pro
Response from Magic Pools and Spas
Dave L.
05/2017
pool cleaners
 + -1 moreI reached out to them 5/18 2017. within a couple of hours the owner called me and explained that he was unable to fix my pool due to ti being the new pool construction season. Great response time, and I really appreciate his honesty. I intend to use this company during the off season. Kudos for your straight talk!
Description of Work: Repair inground pool and new line installed
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Yes, I recommend this pro
Mark A.
04/2017
pool cleaners
 + -1 moreVery stress free on our part. Rick gave us a start date then worked continuously to complete. His crews gave us updates as needed and were very kind. Pool was all that we expected and came out perfect.
Description of Work: Install lap pool. Complete with all systems plus spa up grade.
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Yes, I recommend this pro
$65,000
Response from Magic Pools and Spas
Thom A.
09/2016
pool cleaners
 + -1 moreIt went absolutely excellent. Very happy with their work. I would highly recommend them.
Description of Work: Replaced pool liner.
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Yes, I recommend this pro
James C.
09/2016
swimming pools
 + -1 moreFrom the first point of contact with Rick, choosing the right pool size, style and location of the pool in my backyard to the final orientation of how the pool operates and how to maintain the pool everything went smooth. Also any question that I had during the construction was answered. I would recommend Magic Pools and will definitely use them again with all my pool needs.
Description of Work: Installed new pool from start to finish.
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Yes, I recommend this pro
$37,000
Peggy K.
04/2016
pool cleaners, swimming pools
 + 0 moreWe finally decided to add a pool but did not know if we could due to the slope of our land. Rick came out, made several suggestions and we settled on a design. He did not suggest us what he felt we needed but rather what he felt would be used by our family and fit our budget. We changed a few items and Rick would let us know immediately if and how much it would affect our budget. Anytime we had a question or concern, Rick would answer immediately, and come out to see for himself if we needed him. We LOVE our pool and I would highly recommend Rick!
Description of Work: Built a beautiful pool!
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Yes, I recommend this pro
$40,000
Frank R.
04/2016
pool cleaners, swimming pools
 + 0 moreFinding a pool builder and designing a pool is no easy task. We met with and interviewed several pool builders and made the decision to go with Rick Montgomery and his crew from Magic Pools and Spas. It was one of the best decisions we could have ever made. Rick, Jarret, Wesley and the rest of the team are knowledgeable, fair and worked closely with us every step of the way from start to finish. His prices are competitive with other builders, but we received so much more with our pool package than "the other guy" had to offer. Rick and his crew went above and beyond our expectations making sure everything was just right and to our satisfaction. They are meticulous with every detail of the project as if they were building it for themselves. Rick was always available and easy to reach if we had any questions. We would highly recommend Rick Montgomery and Magic Pools and Spas to anyone looking to build a pool. Thank you Magic Pools and Spas!! - Frank & Karlie Rinere -Mooresville, NC
Description of Work: Magic Pools and Spas installed an 18x32 in ground swimming pool and large retaining wall
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Yes, I recommend this pro
$45,000
Response from Magic Pools and Spas
marv L.
03/2016
pool cleaners
 + -1 moreIn my opinion Magic Pools and Spas is simply the best pool company in North Carolina. The service is always very prompt (which was outstanding since I lived in Concord NC at the time and Magic Pools is located in Salisbury NC, which is about a 45 minute drive). Rick Montgomery (the owner) came out and was extremely friendly (as he always is) He diagnosed the problem and replaced my salt generator in no time. He even worked out a partial warranty even though my unit was technically out of warranty
Description of Work: replaced a salt generator on above ground pool
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Yes, I recommend this pro
$3.55
Chris M.
03/2016
pool cleaners, swimming pools
 + 0 moreMagic Pools built a pool for us 3 years ago. It was an excellent experience and Rick builds an excellent pool. Even 3 years later, Rick returns my calls within an hour or two of leaving a message. I've never had an issue that Rick hasn't resolved in less than 24 hours. He has the up most integrity and his customer service is phenomenal. He was the highest quote that we received but it was well worth it. His quality and customer service make the additional money we paid a great investment. I rank Magic Pools as the most enjoyable and well run company that I've ever contracted.
Description of Work: Installed a pool in my back yard.
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Yes, I recommend this pro
$25,000
Barry G.
03/2016
pool cleaners, swimming pools
 + 0 moreRick is an experienced professional who readily puts the customer at ease. I contacted him with a good idea of what I wanted. He quickly helped me select exactly what I needed. He obtained and installed the heater within a week which suited our schedule perfectly.
Description of Work: Install a pool heater I purchased from them.
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Yes, I recommend this pro
$500
Jason M.
03/2016
pool cleaners, swimming pools
 + 0 moreService was excellent. Magic pools, owner Rick, came to our home approx. 50 miles from his office and provided us with a free estimate. Rick took time on a Saturday morning to show us several pools his company had recently completed. Pool installation was excellent and trouble free. Rick uses quality contractors from start to finish. He provides excellent service after the project is completed, and answers any questions you may have in a timely manner.
Description of Work: Installed a fiberglass pool, pool equipment and concrete pool deck.
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Yes, I recommend this pro
$35,000
Contact information
525 N County Home Rd, Lexington, NC 27292
http://www.magicpoolman.comService hours
Monday:
9:00 AM - 5:30 PMTuesday:
9:00 AM - 5:30 PMWednesday:
9:00 AM - 5:30 PMThursday:
9:00 AM - 5:30 PMFriday:
9:00 AM - 5:30 PMSaturday:
9:00 AM - 5:30 PMLicensing
Bonded
Insured
Licensed*
Trade License Number
79491
Trade License Locale
NC
Trade License Authority
North Carolina Licensing Board for General Contractors
Trade License Expiration
12/31/2024
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation
FAQ
Magic Pools and Spas is currently rated 5 overall out of 5.
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 5:30 PM
Magic Pools and Spas accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Magic Pools and Spas offers free project estimates.
No, Magic Pools and Spas does not offer eco-friendly accreditations.
No, Magic Pools and Spas does not offer a senior discount.
Yes, Magic Pools and Spas offers emergency services.
Yes, Magic Pools and Spas offers warranties.
Magic Pools and Spas offers the following services: New pool construction, deck renovations, in-ground vinyl- lined, Salt water sanitation systems & vinyl liner replacements.
We do not work on portable spas, unless they were sold by our company. This is due to the numerous different equipment packs used by different manufacturers. We do not work on Aboveground pools.
Contact information
525 N County Home Rd, Lexington, NC 27292
http://www.magicpoolman.comService hours
Monday:
9:00 AM - 5:30 PMTuesday:
9:00 AM - 5:30 PMWednesday:
9:00 AM - 5:30 PMThursday:
9:00 AM - 5:30 PMFriday:
9:00 AM - 5:30 PMSaturday:
9:00 AM - 5:30 PM