Founded 1982 • With Angi since March 2012
Angi Certified
Service Provider Response
Thanks very much for the great review.Service Provider Response
As stated by this individual, our company has never done any work for this person. He wants a fiberglass pool installed in a yard with severe grade issues and a very small back yard. He stated that he wanted a 34' pool, which is very large for his area. You also have to allow for the pool decking which makes the foot print much larger. He has an existing fence and extremely limited staging area in a site that in which the only way to get equipment into his back yard and to remove a massive amount of large trees and dirt is over his concrete driveway, which is never a good plan. There is no way to get a fiberglass pool in his back yard except by using a large crane and lifting the pool over his house. This may not be possible because of the distance from the road and the height of his home. I politely explained to him that because of the issues with his site and that he is over 1.5 hours away from our home city that I would not be able to accommodate his project. Some back yards are just not suited for a fiberglass pool installation. He is correct that I would have been able to help him if his site was better suited for a pool but as I explained the distance away from us with his site's issues would not be possible. We see many job sites, such as this one, where a pool installation is not practical. We can't make that determination until we see the job site. No company is obligated to quote any job that they feel would not be feasible just as no customer is obligated to accept a quote. I am sorry my being truthful and honest with him made him put a review like this on Angie's List as I have not done any work for him. Please read the reviews from my actual customers for how we perform during and after the job.Service Provider Response
Thanks very much for the great review. We appreciate your business very much.Service Provider Response
Thanks very much for the great review. Your pool is beautiful.Service Provider Response
[Member Name Removed], thanks very much for the great review. We really appreciate your business. Thanks, Rick at Magic Pools.Service Provider Response
so much for the great review. I know you will enjoy your new pool this summer. Thanks for your business!!We do not work on portable spas, unless they were sold by our company. This is due to the numerous different equipment packs used by different manufacturers. We do not work on Aboveground pools.