Pelican Pools and Design
About us
Pelican Pools and Design can help you realize your ideal backyard oasis. Enjoy the backyard of your dreams for years to come.
Business highlights
Emergency services offered
Services we offer
Design, build, service and renovations offered
Amenities
Emergency Services
Yes
Reviews
3.04 Reviews
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Showing 1-4 of 4 reviews
Holly O.
Jun 2023
I had an incredible experience with Pelican Pools and Design. I worked with Michael Basnett, and he was professional, efficient, and delivered a stunning pool that exceeded my expectations. From design to completion, they provided exceptional service and craftsmanship. I highly recommend them for any pool construction project.
Gary G.
Apr 2022
Jonathan Basnett operated under Pelican Pools more than 10 years ago. He stiffed so many people and had to shut down his business. He stole $32,780 from me and only gave me a design and never built my pool. He actually used my money to finish my neighbors pool as he was running low on funds. He and his wife wrote me that they would return my money (they returned $4,000 of the $36,870) and never returned the rest. He laid low for some time working for a few different pool companies. He has now resurfaced. Please do not use him as he is not a good business person.
Lauren P.
Dec 2011
do upgrade to pebble tec pebble sheen. Looks awesome. Do add water features, do get elevated spa. Do get large tanning ledge, with umbrella holder- great for kids and adults. Pay attn to details and make sure all permits and inspections are done at end of job.
Debra A.
Aug 2008
Per our contract we retained 10% as the final payment until we had complete turnover of the pool. Workers did not show up on sunny days. The water feature leaked and was not operational. There were cracks in the freshly poured concrete patio. We withheld final payment based on defective work and lack of operation of the pool as we were entitled to under our contract. We provided Mr. Basnett with an ongoing punch list of outstanding work and repairs that needed to be performed prior to final payment. We were fully prepared to make the final payment, but were extremely concerned with the lack of work, defected work and Mr. Basnett's refusal to return our numerous calls. While we were at work, Mr. Basnett came through an enclosed fence and stole all of the equipment for the pool. The police were called and a police report has been filed and a lawsuit will be pursued against Pelican Pools and Spas as soon as all expenses and damages are known. At the time the equipment was stolen, Pelican Pools had been paid over $50,000.00.
Response from Pelican Pools and Design
"Pelican Pools and Spas met 3every demand of the member. On her "punch list" but it kept changing every time we went to the site with nonsensical item. Her decking was not cracked but they walked on it right after it was poured. The water feature had a small leak which we fixed and it was fully operational. The member was in breach of her contract in the early stages of her pool. We continued work in good faith which became a bad idea according to the unethical manner in which she handled herself. Per our contract item #13, the equipment was not "stolen" but rightfully the property of Pelican Pools and Spas due to non-payment. Further more as we were continuing work on her job site, we did not trespass but found it necessary to pull off of the site with our equipment due to the circumstance as follows. Per contract final payment was due upon handover which was done July 3rd by the owner of the company after which she refused to pay. The member and family were using and enjoying their pool. We have five subcontractors willing to testify on our behalf against the member said she "loved her pool but was not going to pay Pelican Pools." Due to her lack of character, we wish to have no further dealings with her. It was her choice to pay someone else to come in and replace her equipment at the rate she paid when she should have paid Pelican Pools and Spas per her contractual agreement, the money that she owed at which time we would have finished any and all warranty work and insured her warranties."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Pelican Pools and Design is currently rated 3.0 overall out of 5.
No, Pelican Pools and Design does not offer free project estimates.
No, Pelican Pools and Design does not offer eco-friendly accreditations.
No, Pelican Pools and Design does not offer a senior discount.
Yes, Pelican Pools and Design offers emergency services.
No, Pelican Pools and Design does not offer warranties.