Royal Pool Service & More, LLC logoApproved Pro
This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro

Royal Pool Service & More, LLC

4.7(
95
)
Swimming Pool Covers Installation and Replacement, Swimming Pool Heaters Installation and Replacement, Swimming Pool Heaters Repair or Service,
This pro has maintained an average of 4.5+ star throughout their time with Angi.

About us

Royal Pool Service & More, LLC, provide exceptional swimming pool cleaning, maintenance, and repair for residential and commercial swimming pools. We are located in Salisbury, North Carolina and also service the greater Charlotte area. We are fully licensed, insured, and can handle all of your swimming pool needs. We are a warranty station for all major brands of pool equipment.

Business highlights

Emergency services offered
16 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.795 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
4%
3
2%
2
2%
1
1%
Write a review

Filter reviews by service

Showing 1-25 of 95 reviews
Jason R.
Jun 2025
5.0
In Ground Swimming Pool or Accessories - Repair or Service
$37,800
Prompt communication and very fair pricing. They were communicative throughout the entire process and did a great job replacing our pool light. I would highly recommend them for any pool service and will use them again if the need arises.
Denise D.
Nov 2024
5.0
Swimming Pool Covers Installation and Replacement
$300,000
Awesome! Friendly and professional
Beth M.
Jul 2024
1.0
Vinyl Liner for Swimming Pool Replacement
$250,000
The provider required a 50% deposit before measuring the new liner for the pool. Once I paid the deposit the communications from them became rude and I asked for my full refund. They refused and said, Take me to court . Horrible customer service, steals from customers and does no work.
Response from

"I have been working with Beth M. since March. In May she finally decided to go with us, after me taking the time to get her insurance to cover the liner for her. She made the deposit. We have been trying ever since to get Beth M. to allow us to come measure for the new liner during normal business hours. She only states that we can come after 7pm and I am sorry but that is not during normal hours to send someone to measure. When she wants to be a normal customer and allow us to come measure properly we will be happy to."

Robert C.
Jul 2024
5.0
Vinyl Liner for Swimming Pool Replacement
Yes, I recommend this pro
Josh and Pam did a excellent job with this project.
Prashant J.
May 2024
5.0
Vinyl Liner for Swimming Pool Replacement
Yes, I recommend this pro
Pam was very responsive in all the queries we had and provided all the information related to replacing the liner. Josh installed our liner in single day. He is very efficient and expert in his craft.
Anne B.
Apr 2024
5.0
Vinyl Liner for Swimming Pool Replacement
Yes, I recommend this pro
Josh does excellent work.
Baran W.
Mar 2024
5.0
In Ground Swimming Pool or Accessories - Repair or Service
Yes, I recommend this pro
They did an excellent job on repairing a crack in my fiberglass pool, and did it in a timely minor.
Ken B.
Mar 2024
5.0
In Ground Swimming Pool or Accessories - Repair or Service
Yes, I recommend this pro
Needed to replace a light in my pool that had gone bad. The cable would not pull out easily and most other pool companies did not want to touch the job. The ones that did, wanted to tear up my deck and charge a ridiculous amount for the repair. Royal Pool Services sent someone out, who not only was able to replace the light without any damage to my deck, but their price was very reasonable. I will use them for all my pool needs going forward and I recommend them highly.
Tim M.
Feb 2024
5.0
Vinyl Liner for Swimming Pool Replacement
Yes, I recommend this pro
$600,000
You will get quality work at a fair price
Michael F.
Oct 2023
5.0
Vinyl Liner for Swimming Pool Replacement
Yes, I recommend this pro
$540,000
Was looking to replace our inground pool liner. Royal responded quickly with a very competitive price and a great selection. The time to replace estimate was right on. The installation tech was a true pro. Great experience from start to swim.
Catherine R.
Jun 2023
4.5
In Ground Swimming Pool or Accessories - Repair or Service
Yes, I recommend this pro
They were prompt and cordial
Sherry Z.
Jun 2023
5.0
Yes, I recommend this pro
very prompt!
John F.
Jun 2023
5.0
Swimming Pool Heaters Repair or Service
Yes, I recommend this pro
$30,900
They are very knowledgeable and I had every confidence in knowing they would fix the problem.
Richard K.
Feb 2023
4.5
In Ground Swimming Pool or Accessories - Repair or Service
Yes, I recommend this pro
$750,000
Josh Phillips did a great job and he is very fast and still pays attention to detail
Sharon L.
Feb 2023
4.5
In Ground Swimming Pool or Accessories - Repair or Service
Yes, I recommend this pro
$26,500
N/A
Paul D.
Aug 2022
3.0
Vinyl Liner for Swimming Pool Replacement
Slow to respond. only has one worker.
Response from

"Paul, I am not sure what you are referring to here. You met Patrick, Dylan, Billy, and myself. That is more than one worker. You also texted me the day after your job was completed at 12:04 pm. I responded at 8:01 pm and explained that I was on a plane and could not respond sooner, but that I would have someone come out that next day Aug 5th. We came out and tighten your union, which took one turn with a hand to stop it. If you don't think that is soon enough for you, you can never be pleased. Please do not lie in reviews its disgusting."

Christina G.
Aug 2022
4.5
Yes, I recommend this pro
They are very kind n helpful
Response from

"Thank you!"

Norman G.
May 2022
4.5
Vinyl Liner for Swimming Pool Replacement
Yes, I recommend this pro
Can't rate yet, the job is not completed!
Dwaine W.
Oct 2021
5.0
Vinyl Liner for Swimming Pool Replacement
Yes, I recommend this pro
We will probably be replacing our Salt System next spring..... They were very knowledgeable about pools...
Rosaura C.
Jun 2021
5.0
Vinyl Liner for Swimming Pool Replacement
Yes, I recommend this pro
On time, professional, knowledgeable and friendly.
Matt R.
Jun 2021
4.0
In Ground Swimming Pool or Accessories - Repair or Service
Yes, I recommend this pro
Good service, I had some issues with wiring and needed to take care of that myself.
Roger S.
May 2021
4.0
Vinyl Liner for Swimming Pool Replacement
Yes, I recommend this pro
I went with them because they were highly rated and significantly cheaper. I’d do it again. A couple of minor missteps because of communications which could be taken care of by a decent outline of expectations. They put the customer in charge of draining and filling pool. I’ve had liner pools for 40 years and replaced at least 4 liners but I worried over what could happen if I drained the pool too early and was told to drain it dry (that doesn’t really happen). I was also told to fill the pool while it had wrinkles I worried but they were right. There were a few things in between that they could have been headed of with a decent outline of expectations. Overall I’m very happy but it was some unnecessary worry on my part. I would be happy to help them develop outline if they’re interested.
Cathy H.
May 2021
5.0
Yes, I recommend this pro
My spa needed a new pump that was difficult to find coming out of the pandemic. They were very persistent in getting the correct pump. Although it took more time than I expected, their persistence paid off.
Jim B.
Feb 2021
5.0
Vinyl Liner for Swimming Pool Replacement
Yes, I recommend this pro
I would recommend them!
Steve L.
Nov 2020
5.0
Vinyl Liner for Swimming Pool Replacement
Yes, I recommend this pro
Great job did what they said
Showing 1-25 of 95

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Royal Pool Service & More, LLC is currently rated 4.7 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Royal Pool Service & More, LLC accepts the following forms of payment: CreditCard
Yes, Royal Pool Service & More, LLC offers free project estimates.
No, Royal Pool Service & More, LLC does not offer eco-friendly accreditations.
No, Royal Pool Service & More, LLC does not offer a senior discount.
Yes, Royal Pool Service & More, LLC offers emergency services.
Yes, Royal Pool Service & More, LLC offers warranties.

Contact Information

817 Mitchell Ave 1A, Salisbury, NC 28144

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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