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"Seemed eager to start and easy to work with in the beginning. Office customer service is a bit rough around the edges. Sends text we need payment with no ?hey hope your project is going well? same with final payment ?thanks for choosing us? Communication is very lacking on several levels. Until it wasn?t?meaning a gave final payment of $16,000. And there is a very short punch list. I asked John why these items weren?t done and I was hesitant to give final payment. He said and he took photos to document ?I promise we will get on this next week?you can trust me and give me check? Yes I?m guilty of trusting and should have held check. I have text several times to 4 different employees and owners as well made calls and left messages?.crickets. So now I have a $35,000. Job with tasks that were incomplete?conduit hanging, paint tape all the way around my house, debris that was to be hauled off including some job materials left on side of house as well a picket that is not in place. "

"This company has some of the rudest and most disrespectful people working there. Veronica and Jessica should not be in customer facing positions. The bathroom remodel was done well, but the tile installer needs a bit more attention to details. We still do not have glass and had to call the glass company last week directly for an update as they were not being provided by New York Renovations. NY Reno kept stating there’s a delay and timing is estimated. However, Glass Depot told us the deposit was never paid and that was 7 weeks after they came out for a template. Just called the glass company again for the first time since early last week after continued vague updates from NY Reno. One very helpful person told me that NY Reno just paid the deposit via ACH earlier this week and that they’d call back after asking around for a timing update. Never heard back, so I called again but was told that NY Reno had instructed Glass Depot to not speak with me. The woman at Glass Depot specifically said she was told by NY Reno to not discuss any financial information but could confirm that “the glass has been ordered”. However, when I called last week, that same person at Glass Depot said the deposit was not made and glass had not been ordered. Meanwhile, for weeks, NY Reno was providing random updates about our glass saying they haven’t heard from the glass company, or that it’s just one more panel to come in. Those seem to be false as well as the “receipt” they emailed which was a text only document on Microsoft Word (not images). I’m sure NY Reno will reply to this and say they have gone above and beyond to make us happy. Or, try to put the blame on us and call us rude for following up directly with their vendor, but we have plenty of emails and an outrageous to show this. Plus, a bizarre phone call from Veronica where she berated me by saying that I picked the wrong person to mess with, calling me insane, etc. Update: After I left a review on Google, Veronica from NY Reno emailed stating that they will no longer be in contact or respond to any form of communication until there is a glass install date. She also continued the false line of allegations regarding harassment. Their response to this review, negative criticism, and a customer pushing for concrete updates speaks volumes."

"Well worth it! Amazing people and great work! I will use them again!!! Just good people and great quality!"

"Sean at Rapt Homes came to my rescue after I purchased cabinets from Lowe’s and could not find anyone that would set them to the concrete floor and install them. Had I found him earlier I could have saved money by having him build my kitchen island. He did help me return some very expensive corbels to Lowe’s and even after paying them a restocking fee Sean saved me a lot of money by furnishing quality corbels at a much lower price and even found me a better price than Lowe’s on a granite countertop. Sean also re-designed the sloppy Lowe’s island layout to make my kitchen much more user friendly and efficient and dressed the island up with trim and a pullout trash and recycle bin not provided by Lowe’s and all at a better price. I also had him build cabinets for my laundry room and am very happy with the results, giving me much better storage options for laundry detergent and other laundry goods. Sean was professional, easy to work with and his cabinet skills are exceptional. I just wish I had found him sooner."

"Matt, the owner. Is disrespectful and "always out of town". We were quoted for a deck remodeling and a screened porch. Told it would take 6-8 months. 46 months later it was finished. I highly recommend you keep looking. His crew (the builders, did do a great job), but the unprofessionalism of Matt is the reason I leave this post. I have the screenshots of his texts to me and my wife. Oh, and don't let him use your outlets, if his crew blows them he will question them to begin with."

"Oscar from Spearhead Renovations was top notch. He was professional, courteous and most of all - responsive. We had our master bathroom remodeled and LOVE the result. His tiler in particular did an awesome job! I would definitely use Spearhead Renovations for my next bathroom remodel."

"The team was exceptional. They were very helpful, professional and knowledgeable. I needed repairs to my pizza oven and I’m very pleased. Great work!!"

"It was a great experience Brian was excellent doing the scheduling and Rigoberto and his assistant was nice and efficient. He made sure that we was pleased with the finished product. Which me and my family were happy and grateful!"

"Santana Construction is absolutely the best around! Victor, Arturo and the rest of the team worked hard throughout the whole project to make the results even better than I could have ever imagined. What I wanted was a simple screen porch and patio area with a new fence, what I got was an immaculate screen porch with a spectacular patio and small built in seating area. Without a doubt I have the best backyard within miles! I would recommend Santana Construction to anyone that asks. They are thoughtful, respectful, offer options , they make sure they are always communicating with you and they take pride in every aspect of their work. Their work is of the best craftsmanship I have seen in years! I can’t wait to start my next project with Santana Construction! Thank you again Victor, Arturo and the rest of the Team!"