The Countertop Factory

These people know their stuff. Their salespeople are knowledgeable and helpful. Michael Dean was wonderful! The template guy was very nice and conscientious. And the installers were great too. They are all very committed to getting it right. From start of the job to the end, I was so happy to be working with them. I've had countertop disasters with other companies in the past, so it was SO NICE to be working with lovely people who are total pros. I'd use them again hands down.

From choosing the materials to installation, the countertop factory's service was excellent.  The installation only took about 2 hours and the installers left very little to clean up. I would definitely use them again.

The countertop factory really hit a homer for me. Michael was my designer who recommended a great supplier to work with. He was very patient with our different requests and changes through out the entire process. The installation team were extremely helpful and very professional tradesman. I felt great about the whole process but knew we made the right decision when the installers showed up on time as the said the would. Were extremely professional. And spoke very highly of the team back at the factory. You could really tell that the Countertop Factory has assembled a good team. I also appreciated Michael recommended Flow-Rite plumbing. The were able to coordinate the reconnection of the plumbing within hours of the counter top installation.

It went very well from start to finish.

I was very impressed with The Countertop Factory in our recent kitchen countertop install. We hired them to remove the old corian countertops and put in new quartz, including an undermount sink. They were very helpful in making a decision on which material and color to go with, and I felt like the price was competitive. They did a great job of explaining how the cost was determined and helped put me in a product that would require no seams and that maximized the use of each slab of quartz. On the day of install, there was minimal hassle and very little mess. They had the old countertops out and the new ones in within 2 hours - and we have a fair amount of counter space, including a large island. Both the office staff, as well as the guys who came out on the job site, were friendly and professional. I would definitely use them again.

Bad experience.

They were excellent. They had good reviews online. They were responsive when I called them. I would recommend them. They were quick and reasonably priced. They did a really good job and it was really high quality work. I would definitely use their services in the future too.