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Verified Reviews for Water Softener Service pros in Franklin, NC

*The Angi rating for Water Softener Service companies in Franklin, NC is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

*The HomeAdvisor rating for Water Softener Service companies in Franklin, NC is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

Last update on December 16, 2025

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Avatar for Environmental Testing & Research Laboratories, Inc

Environmental Testing & Research Laboratories, Inc

4.85(
347
)

Environmental Testing & Research Laboratories, Inc

4.85(
347
)
Customers say: True professional
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

Avatar for E W Gladden Plumbing & Piping

E W Gladden Plumbing & Piping

5.00(
26
)

E W Gladden Plumbing & Piping

5.00(
26
)
Customers say: Quality work
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

E W Gladden Plumbing & Piping

"The gentleman that responded to our call on a Saturday morning was very curtious and professional. He did a wonderful job over the course of two days due to the difficulty of our situation. I will definitely recommend him to anybody that has the same problem as we had."

jessica f on March 2019

E W Gladden Plumbing & Piping

"The gentleman that responded to our call on a Saturday morning was very curtious and professional. He did a wonderful job over the course of two days due to the difficulty of our situation. I will definitely recommend him to anybody that has the same problem as we had."

jessica f on March 2019

Avatar for Comfort First Heating & Cooling

Comfort First Heating & Cooling

4.64(
498
)

Comfort First Heating & Cooling

4.64(
498
)
Customers say: Super punctual
15 years of experience

Comfort First Heating and Cooling takes great pleasure in being the friendliest, most caring and competent air conditioning and heating service, repair and installation company in North Carolina & Virginia. Our more than 20 years of residential and commercial experience gives us the confidence needed to boldly offer the most aggressive,thoughtful Written Guarantee in the industry. Everything we do, from answering your first call to seeing the savings in your electricity after our visit, is meticulously planned because we feel that every detail of your comfort is valuable. If you need air conditioning and heating service, repair or installation and live in central North Carolina, we have technicians locally that can serve you. Contact Us today to find the people and comfort you can count on! Financing is available and Military discounts.

"We got assigned this vendor through American Home Shield on June 7. Our AC unit was not holding 79 degrees in our upper floor. The tech came 5 days later and diagnosed a leak in the evaporator coil. They replaced it one week later ($3.5k). The following day, the unit was functioning worse than prior to the installation not holding 80 degrees in any of the floors. We called and came again 3 days later. One would expect they would come earlier as it was a follow up. They told us they need it to re-adjust the temperature of the compressor, apparently (they told us) this is common after coil replacement (why this was not done first? no idea!). One day after the visit, the unit still cannot hold 80 degrees in both floors. It is obvious the tech has no idea of what he is doing. At this point I am not sure the initial diagnosis and replacement of the coil (with the consequent fees of adding new refrigerant, $1800 + hand labor+ modifications, all not covered by AHS) was correct. Extremely frustrated experience. I would not recommend this vendor."

Paloma B on June 2025

Comfort First Heating and Cooling takes great pleasure in being the friendliest, most caring and competent air conditioning and heating service, repair and installation company in North Carolina & Virginia. Our more than 20 years of residential and commercial experience gives us the confidence needed to boldly offer the most aggressive,thoughtful Written Guarantee in the industry. Everything we do, from answering your first call to seeing the savings in your electricity after our visit, is meticulously planned because we feel that every detail of your comfort is valuable. If you need air conditioning and heating service, repair or installation and live in central North Carolina, we have technicians locally that can serve you. Contact Us today to find the people and comfort you can count on! Financing is available and Military discounts.

"We got assigned this vendor through American Home Shield on June 7. Our AC unit was not holding 79 degrees in our upper floor. The tech came 5 days later and diagnosed a leak in the evaporator coil. They replaced it one week later ($3.5k). The following day, the unit was functioning worse than prior to the installation not holding 80 degrees in any of the floors. We called and came again 3 days later. One would expect they would come earlier as it was a follow up. They told us they need it to re-adjust the temperature of the compressor, apparently (they told us) this is common after coil replacement (why this was not done first? no idea!). One day after the visit, the unit still cannot hold 80 degrees in both floors. It is obvious the tech has no idea of what he is doing. At this point I am not sure the initial diagnosis and replacement of the coil (with the consequent fees of adding new refrigerant, $1800 + hand labor+ modifications, all not covered by AHS) was correct. Extremely frustrated experience. I would not recommend this vendor."

Paloma B on June 2025

Avatar for Advanced Water Systems Inc

Advanced Water Systems Inc

4.94(
16
)

Advanced Water Systems Inc

4.94(
16
)
Customers say: Quality work
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

We are the Authorized, Independent Kinetico dealer for all of Eastern and Central NC and Southeastern VA. We are family-owned and operated for the past 32 years. We have grown to have 10 different offices to serve you with all your water quality needs. We are experts in water quality issues and aim to educate our customers about their water. We solve any water problem with any budget and with the best equipment available. We accept major credit cards.

"I got six estimates for replacement of my 12-year-old water heater. I went with Advanced Water Systems of Coastal NC-VA. I’m extremely happy with the purchase and installation of my new water heater. Advanced Water Systems of Coastal NC-VA impressed me at every step of the process. They provided a fair estimate, professional communication and installation, answered all my questions during the process, and cleaned up after they were done. The installation team installed a new gas shut off valve and an expansion tank, in addition to the water heater, and didn’t add on extra charges like some companies. They also insulated the pipes. I’m thankful that everything is now up to code. The plumber explained the purpose of the expansion tank, other companies didn’t even mention one. Both of the people doing the install were highly knowledgeable and efficient. I highly recommend Advanced Water Systems of Coastal NC-VA."

John F on January 2022

We are the Authorized, Independent Kinetico dealer for all of Eastern and Central NC and Southeastern VA. We are family-owned and operated for the past 32 years. We have grown to have 10 different offices to serve you with all your water quality needs. We are experts in water quality issues and aim to educate our customers about their water. We solve any water problem with any budget and with the best equipment available. We accept major credit cards.

"I got six estimates for replacement of my 12-year-old water heater. I went with Advanced Water Systems of Coastal NC-VA. I’m extremely happy with the purchase and installation of my new water heater. Advanced Water Systems of Coastal NC-VA impressed me at every step of the process. They provided a fair estimate, professional communication and installation, answered all my questions during the process, and cleaned up after they were done. The installation team installed a new gas shut off valve and an expansion tank, in addition to the water heater, and didn’t add on extra charges like some companies. They also insulated the pipes. I’m thankful that everything is now up to code. The plumber explained the purpose of the expansion tank, other companies didn’t even mention one. Both of the people doing the install were highly knowledgeable and efficient. I highly recommend Advanced Water Systems of Coastal NC-VA."

John F on January 2022

Avatar for Caldwell's Water

Caldwell's Water

5.00(
7
)

Caldwell's Water

5.00(
7
)
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

We serve WNC with issues in their well or city water ranging from iron, sediment, odor, taste, water softeners, UV light sterilization systems, automatic backwashing water filters, and more.

"I have had a water filtration system for years for excessive iron. I went through three companies and 1000’s of dollars until I finally found Caldwell’s Water by accident when I was exploring the possibility of digging a new well. Since then, I’ve had the best water that I’ve had in years. Everyone was helpful, understanding, and willing to work with me to get it right. Would definitely recommend them!"

Sonya B on March 2022

We serve WNC with issues in their well or city water ranging from iron, sediment, odor, taste, water softeners, UV light sterilization systems, automatic backwashing water filters, and more.

"I have had a water filtration system for years for excessive iron. I went through three companies and 1000’s of dollars until I finally found Caldwell’s Water by accident when I was exploring the possibility of digging a new well. Since then, I’ve had the best water that I’ve had in years. Everyone was helpful, understanding, and willing to work with me to get it right. Would definitely recommend them!"

Sonya B on March 2022

Avatar for Kolousek Plumbing

Kolousek Plumbing

4.90(
10
)

Kolousek Plumbing

4.90(
10
)
Customers say: Quality work
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Kolousek Plumbing is a full-service plumbing company. We are a small company meeting the big needs of our clients. We pride ourselves on listening to what the homeowner desires for their home and providing skills to make it happen. We stay up to date on current trends in building,remodeling and repair so that we are ready for whatever project you have in mind. Visit our website for a complete listing of services and warranty information. Jobs outside of Macon and Jackson county may be subject to an additional trip charge of $85.

Kolousek Plumbing is a full-service plumbing company. We are a small company meeting the big needs of our clients. We pride ourselves on listening to what the homeowner desires for their home and providing skills to make it happen. We stay up to date on current trends in building,remodeling and repair so that we are ready for whatever project you have in mind. Visit our website for a complete listing of services and warranty information. Jobs outside of Macon and Jackson county may be subject to an additional trip charge of $85.

Avatar for DrinkFromTheRock.com

DrinkFromTheRock.com

No reviews yet

DrinkFromTheRock.com

No reviews yet
13 years of experience

We specialize in providing quality services to our customers. We offer complete water filtration systems to residential and commercial customers. Our products are cost effective reliable.

We specialize in providing quality services to our customers. We offer complete water filtration systems to residential and commercial customers. Our products are cost effective reliable.

Glenville Plumbing Inc

3.33(
3
)

Glenville Plumbing Inc

3.33(
3
)
Customers say: Terrific value
29 years of experience

Glenville Plumbing Inc. is a small, locally owned and operated plumbing business based in Glenville, North Carolina serving residential, commercial and community properties in the surrounding area since 1996.

Glenville Plumbing Inc. is a small, locally owned and operated plumbing business based in Glenville, North Carolina serving residential, commercial and community properties in the surrounding area since 1996.

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FAQs for water softener service projects in Franklin, NC

The license requirements for water softener installation depend on your location. Some municipalities require that the installer hold a plumbing license, some require a permit and an inspection, but no license for the installer, and some require a permit and a license for the installer. Regardless of the local laws in your area, it’s always a good idea to hire a licensed plumber or installer. These pros will install your system properly and have the experience to size the system appropriately. Use Angi’s state licensing tool to check your installer’s license status.

Water softeners are worth the money if you live in an area with hard water. Hard water is safe to drink, but it poses serious threats to your plumbing system. The minerals in hard water will gradually build up on the inside walls of your pipes, reducing water flow to your fixtures. The minerals can also gradually corrode your plumbing system, reduce its lifespan, and increase the risk of leaks. Hard water also makes soap and detergent less effective. Water softener systems can solve all these issues, making them a great investment.

It’s possible to install a water softener yourself, but we don’t recommend it. Water softeners require working with copper pipes and electrical wiring, neither are suitable tasks for most DIYers. Plus, working with water and electricity together is dangerous and could pose a risk to your safety. Water softeners also need to be calibrated so that they don’t make your water too soft, as soft water poses just as many risks as hard water. Overall, it’s well worth hiring a local water softener installer to place your water softener system.

The cost to install a water softener system is $1,500 on average, ranging between $200 and $6,000. The labor for water softener work typically costs between $150 and $1,000, so you can add that to your equipment costs to get an accurate total. Your price will depend on many factors, including the following:

  • System capacity 

  • Home size

  • Water hardness levels

  • Type of water softener

  • Presence of electricity in the installation area

  • Local permit costs

Your water softener size is based on your total household water consumption. In most cases, you can assume the average household member will use around 75 gallons per day. Multiply that by the number of people in your home, then multiply by 10 (for the typical grains per gallon). You’ll get a number in grains that should help roughly size your water softener. However, it’s best to hire a professional to install your system and use more exact numbers, like your exact average water consumption per day and starting water hardness.

The Franklin, NC homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.

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