Get matched with top plumbing and heating pros in Four Oaks, NC

"I felt extremely cared for by the whole company. They were clear with what they were able to do, what the problems were, etc.. I was given an extreme amount of attention and I was so impressed with the work that I ended up going ahead and having them replace my hot water heater because I could trust that it was going to be done right."

"Ryan Smith of optimal plumbing did a fantastic job!! I can not express enough how happy I am with the work he and his helper did. I am so glad I hired optimal plumbing for this job. I will always hire optimal plumbing for all my plumbing needs and will recomend them to anybody else."

"Too expensive"

"Mr. Mcneil went out of his way to come at the end of a long day on a Friday evening to repair my furnace because the weather was predicted to be cold over the weekend. Originally he had said he would come on Monday, but he said he realized that the weather would make it an uncomfortable weekend for me and came after 6 PM to help me out. So I was comfortable all weekend because of his concern. He fixed the problem with in a half an hour. Also because of the Pandemic, I really appreciated his effort to stay far away from me and to not come into my house. We communicated by phone or at a great distance outside. This was very much appreciated."

"My team was fabulous, from beginning to end!! Brad Mercer-Sales, Bob High-Project Manager, Kaveeh and Josneil-Shower Installers, Emaurey Painting, Juarez Hardwood Flooring All work was thorough and done on time. All workers in the home were always friendly, hardworking, caring, respectful of my property. A big thank-you to my Five Star team! Before and after photos. "

"We donâ t trust repair people, until now! Emerson's dedication to his work, technical expertise, and commitment to customer satisfaction make him an exceptional choice for any HVAC and indoor air quality needs. We had the privilege of working with Emerson, and his performance has exceeded our expectations. He possesses a deep understanding of HVAC systems and is proficient in diagnosing and resolving a wide range of issues, whether it's repairing a malfunctioning air conditioner on a scorching summer day or ensuring optimal indoor air quality for a family's comfort and health. He was able to troubleshoot where our leak was based from job experience and was able to do it over the phone. That is impressive! Emerson's preventative maintenance services are second to none. His meticulous approach ensured that our HVAC systems operate at peak efficiency, saving homeowners money on energy bills and preventing costly breakdowns. He conducts thorough inspections, identifies potential problems early, and provides proactive solutions, demonstrating his commitment to long-term customer satisfaction. In addition to his technical skills, Emerson is a true professional in every sense of the word. He is punctual, reliable, and communicates effectively with clients, is great at explaining complex issues in a clear and understandable manner. Emerson's dedication to customer service is evident in his willingness to go the extra mile to ensure that clients are fully satisfied with his work. Whether it's repairing an air conditioning unit, optimizing heat pumps, improving indoor air quality, or handling complex ductwork and ventilation projects, Emerson Thompson consistently delivers top-notch results. His passion for his work, combined with his technical proficiency, makes him an invaluable asset to any homeowner or business seeking HVAC and indoor air quality solutions. We wholeheartedly recommend Emerson Thompson for any HVAC-related projects, knowing that he will provide the highest level of service and expertise. You can trust him to deliver outstanding results and exceed your expectations."

"He was prompt, personable and took care of my problem quickly. Defintely will call him again - and he will do 24/7!!"

"needed two windows done it was a great price amazing work and honest from the start would deff hire again thank u "

"Mr. Ellis was hired to assemble sunroom which he only came out on a Saturday to work on. We thought he was doing ok until we found out he had cut and electric socket in half and never told us, and also left cement all over frame, windows & house from pulling up lenoleum rug he had terribly installed and we told him it was terrible. He agreed and said he would replace it. He went to a carpet store and purchased himself and never came back to install floor. He sent us a text on April 17th and said carpet came in and he would come Saturday morning @ 8am to install the carpet and never showed up or called. My husband called him twice before sending the text with no return call. We sent him a tex on April 26 with no response today. At this point, we do not care for him to return to do nothing else. He left with the carpet not finished, tools to anchor sunroom down, us having to replace socket and light on deck which was also destroyed. Also, one of roof panels he installed in wrong place. Also, the plywood he purchased and installed is already cracking up and needs replacing. Would like to get thhis finished ASAP."

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