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"From first contact to finished installation our experience with this company was perfect, outstanding. We purchased a home and needed a new HVAC system. A new HVAC system sounds like a hassle, but these folks made it easy. Trinity, Jeff, Erik, Colton, and Austin are so professional and just a pleasure to have in your home, they go out of their way to be helpful. If every company was like this one the world would be a better place. Highly recommend. Look no further, use these guys!"

"Installed in less than one day and went very smoothly"

"We use Shear Comfort to perform routine maintenance on our units.  This year they discovered the coil in the second level air handler was rusting badly and had developed a freon leak.  Since the system used the old freon, which is getting expensive, and I had concerns about the compressor unit's long-term health, we opted to replace the system.  The price we were quoted was reasonable considering the equipment and installation.
Unfortunately, I was going on an extended business trip and was not going to be home when we scheduled installation.  To further complicate matters, my wife's office is directly underneath whether the second level air handler resides in the attic, and the attic access is in her office. 
Shear Comfort showed up as promised, and did the installation with no disruption to my wife's work.  She reported to me that she really did not notice them working above her, and considering she spends a reasonable amount of time on the phone, that says something.  They completed the work as expected and the system was back up and running.
When I returned home I inspected the work.  If I had not known the air handler had been replaced, I would not have known any work had been done.  The attic was neat, the work well done, and everything else left in as good or better condition than it was when I left.  Same for the area around the compressor unit outside.
Everything was first rate, they showed up as promised (around here, that is rare enough to be unusual), they used quality equipment, the price was good, and I know from past experience they stand behind their work.  Shear Comfort long ago earned my loyalty, and they reinforced that during this job.
I only wish their service area extended to my mother-in-law, who is 450 miles away!
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"Office staff was very prompt in scheduling the estimate appointment and keeping us posted as to schedule. Estimator, David, arrived promptly, and his inspection was thorough. He was very interested in giving us the most cost effective yet appropriate system and was very clear in his explanations of the features he deemed necessary. The written estimate was sent promptly, and the installation appointment was set up immediately. Communication throughout was excellent. The efficient and courteous office staff kept us posted every step of the way. There were no changes or delays. Installers arrived promptly and work was completed within the time frame estimated. Before leaving, they made sure we understood how to work the thermostat and were available to answer any questsions throughout the installation process. David also arrived at the beginning and reviewed the procedure and follow up expectations. Greg and John were very neat and clean, not only in the house but outside in the area they needed as work space. The following day, work was rechecked by Charles and appointments for final CO check by city inspector and Progress Energy were set up. This was a very pleasant and thoroughly professional experience in every way, and we are very satisfied."

"After a thorough review of our system by another company, I received an estimate from them to replace two bad capacitors and a contactor in our heat pump. The total was over $700, so I declined the repair service. I looked up the pricing on the parts and bought two of them for less than $50. I then called Mike's Heating and Cooling and spoke with Josh who gave me a price of $50 for the third part I needed and $85 to install all three. Less than 48 hours later, the technician DJ had them installed and our system is now working great. In the end I spent less than $200 for everything, which was significantly less expensive than going with the original Aire Serve bid. I am very happy with Mike's Heating and Cooling and plan to use them in the future."

"The Tech was very informative, checked everything, and confirmed installation was done correctly by builder, although it was too cold to inspect the Air Con, which I will have done in warmer weather. The Tech called and arrived on time, was neat and efficient, and careful with my home."

"Cody is reliable and fair. Prompt service. He is the only person I trust to work on all my HVAC needs"

"They were able to come in, configured, and installed properly the water heater and the furnace. They contacted the company and registered me on the agreement. It was a lot better than I anticipated. I made them the contractor of my choice. I was lucky to find them."

"Air Doctor has been an HVAC technician for almost a decade. He has a formal education and an HVAC degree from a two year college. His expertise in the HVAC is phenomenal. Installation, service, diagnostics and knowledge of sizing systems for any home is priceless. Air Doctor trained me personally on my HVAC knowledge and has helped me to become the technician I am today. Thanks to Clay I am who I am today and anyone would benefit from his ability to repair, install or service any kind of HVAC equipment you may have to install new equipment or service and repair any issues you may have to get you back up and running again to keep you comfortable. Hire Air Doctor today!"

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The electrician came out, looked at the job, went and got the parts, came back and installed them.  He installed 2 out door outlets and added plugs to my outdoor heat pump units so I can run them off my generator in emergencies.  He was on time, did a very professional job, even tested them for me.  He looked at an electrical problem that I needed a

future call to fix.  It turned out it was a simple fix so he fixed it while he was here.  No need for a follow up call.  Be using their service for all my follow up electrical needs.
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