Get matched with top basement waterproofing pros in Cherry Point, NC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"These guys are very good. I highly recommend them. They did three tasks, stabilizing a cracked concrete floor in a shed, stabilizing my 30 year old concrete driveway, and stabilizing my 30 year old modular home foundation that was built out of specs. Well done!"

"Josh and Luis and their crew from Moisture Solutions did a professional job in my crawl space area sistering joists and repairing an outerband beam. They were prompt and always kept me informed of when they were coming and the progress of the work they were doing. They cleaned up the job site and on top of that they were pleasant, respectful, and friendly. I would hire them again without hesitation! They deserve a 5 star review!"

Crawlspace Miracles LLC is a locally owned crawl space contractor based in the Wilmington and Leland, North Carolina area, specializing in moisture control and structural stabilization.\n\nServices Offered\n\nCrawl Space Encapsulation: Installing heavy-duty vapor barriers to isolate the home from ground moisture.\n\nMoisture & Mold Control: Preventing wood rot, musty odors, and fungal growth.\n\nStructural Repair: Providing floor supports, joist sistering, and floor stabilization.Water Management: Installing sump pumps to remove standing water.

We have the experience and we are committed to providing quality workmanship and superior customer service on all of our projects. Here at Tri - County Contractors we strive to maintain our reputation as a high quality, very service oriented company with our main focus being customer satisfaction.

"Work was performed by the Rayford crew. They were fast, efficient, and very courteous. Project area was kept clean and final work product was excellent. Rayford also took the time to show me what was done and answer all questions. An excellent experience all around. I would highly recommend the company and the Rayford crew."

"On time, makes recommendations about crawl space vapor barrier & home maintenance needed. Performed inspections."

"Great company, trimmed trees and bushes and cut my grass"

"They did a good job, but some additional yard clean up was needed to be done after they had finished."

"The company installed a dehumidifier in the crawl space and closed off all vents to correct and keep in check moisture under the house._x000D_|_x000D_|Also, they were to dig trenches in front of the house to divert water from the house but did not do that part because the "front guy" did not figure the drainage plan correctly. This person and the company were notified of this and it was to be re-designed and completed at a later date. As of November 4, 2013 we have not received a call to schedule this part of the original contract dated 08-26-13."