Get matched with top basement waterproofing pros in Cherry Point, NC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"I want to recognize three young men who recently completed our basement work through Groundworks: Matt, Taylore, & Gavin. The work was thorough, clearly explained, & the finished product looks excellent. But the biggest positive was the crew. They worked incredibly hard every day on a physically demanding, messy job, yet remained professional, disciplined, & respectful. They took great care of our home, kept debris contained, & cleaned up afterward. Matt took time to explain the full system to us & went above & beyond to help replace insulation that had fallen, even though it wasn't part of the job. Taylore & Gavin were equally helpful, helping us salvage & store shelving materials and remove a few stubborn pieces we couldn't manage ourselves. I'm genuinely impressed by their work ethic, attitude, & pride in doing the job right. I would absolutely recommend Groundworks, but especially these three young men. They represented the company exceptionally well!"

Crawlspace Miracles LLC is a locally owned crawl space contractor based in the Wilmington and Leland, North Carolina area, specializing in moisture control and structural stabilization.\n\nServices Offered\n\nCrawl Space Encapsulation: Installing heavy-duty vapor barriers to isolate the home from ground moisture.\n\nMoisture & Mold Control: Preventing wood rot, musty odors, and fungal growth.\n\nStructural Repair: Providing floor supports, joist sistering, and floor stabilization.Water Management: Installing sump pumps to remove standing water.

We have the experience and we are committed to providing quality workmanship and superior customer service on all of our projects. Here at Tri - County Contractors we strive to maintain our reputation as a high quality, very service oriented company with our main focus being customer satisfaction.

"Work was performed by the Rayford crew. They were fast, efficient, and very courteous. Project area was kept clean and final work product was excellent. Rayford also took the time to show me what was done and answer all questions. An excellent experience all around. I would highly recommend the company and the Rayford crew."

"Great company, trimmed trees and bushes and cut my grass"

"the fireplaces were cleaned very well and very quickly (the basement fireplace was VERY full).  we received an estimate for other work that needed to be done (see above) and everything was written clearly and concisely, with a specific dollar estimate.  then, they sat down with us and explained every step of the repairs that were needed and why they were needed and how it would fix our issues, including smoke from one fireplace blowing into the basement.
when they came back, they were prompt and so efficient.  they completed the work quickly and cleaned up everything after themselves.  i would definitely use them again!!"

"The company installed a dehumidifier in the crawl space and closed off all vents to correct and keep in check moisture under the house._x000D_|_x000D_|Also, they were to dig trenches in front of the house to divert water from the house but did not do that part because the "front guy" did not figure the drainage plan correctly. This person and the company were notified of this and it was to be re-designed and completed at a later date. As of November 4, 2013 we have not received a call to schedule this part of the original contract dated 08-26-13."

As a local and veteran owned company, our mission is to provide top-notch plumbing services to our community. We are dedicated to ensuring customer satisfaction through quality workmanship and reliable service.

Licensed General Contractor - Residential and Commercial - New Homes, Additions, Remodeling - Commercial offices, Upfits, Skid Steer services, Demolition, excavating, Grading. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today. \n\n